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Level 1

0 points

mouse won't scroll down

Hi everyone - this is probably and easy one, but as of this morning my mouse scroll ball only lets me scroll UP a page, not down. I tried cleaning with a damp cloth as instructed in the Support section, and tried restarting the computer but no dice. Can anyone advise? thanks!

imac G5 powerpc isight, Mac OS X (10.5.6)

Posted on Jan 28, 2009 1:51 PM

19 replies

Feb 8, 2009 7:04 AM in response to RadarMan

YES
you guys just fixed my mouse
the white paper trick worked like a charm
thanks

rjoh107

Level 1

4 points

Feb 17, 2009 6:09 PM in response to Will Clark

It worked for me as well!
Concerning that a 2 month old system would encounter this issue.

Feb 17, 2009 10:40 PM in response to RadarMan

Try rolling the ball a whole lot. If that does not work, you can try using a drop of rubbing alcohol. Mine does the same thing all the time. Also try turning on and off bluetooth.

ffej49

Level 1

0 points

Apr 15, 2009 7:26 PM in response to JonathanBond

Who knew a piece of paper could be so useful! Vigorous rubbing and viola...mouse is Mighty again!

mouse won't scroll down