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Itunes won't accept my password

itunes won't accept my password - it is my aol user name account. I double checked it a million times and I can still log into AIM using the same password - just not itunes. What gives? I can't buy, download, update, anything...

Mac OS X (10.4.11)

Posted on Jan 31, 2009 1:41 PM

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Posted on Jan 31, 2009 2:06 PM

I want to add that I logged into AOL and changed my password and itunes still won't accept my new password - which leads me to believe it can't find my username.
80 replies

Feb 2, 2009 1:54 PM in response to postalservice14

They say they are fixing the issue. And actually I can login now, but to be safe, I had them convert all my AOL member purchases to my AppleID, because he says it may be going in and out throughout the week as they continue to work on it....so for those of you that are still having the problem, you may want to contact them via phone and switch all your purchases to an apple account.

Good luck all

Feb 2, 2009 3:43 PM in response to FRENZIEDmind

In the meantime I'll be buying and downloading from Amazon's mp3 store.


Me too! I just found my way around that site. It's not pretty, it's a lot less logically laid out than iTunes, and making changes to your Account Details there is unnecessarily complex.

But it's cheap, you can buy single tracks that iTunes won't sell you unless you buy a whole album, and the quality is fine. So now I have two places to buy, and if iTunes plays up, well... there' still Amazon, lol. 😉

Itunes won't accept my password

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