Kate Retz
Level 1 (15 points)

Q: Ideas about "radio tuning error" or am I off to the genius bar?

A few days ago days we got this message when we tried to listen to the radio through iTunes. "An error occurred while contacting the radio tuning service. Check your internet connection, or try again later." The internet connection is fine. It still won't connect. The only thing we did before this was delete a few TV shows from iTunes.

iBook G4, Mac OS X (10.4.2)

Posted on Feb 8, 2009 12:29 PM

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Kate Retz

Q: Ideas about "radio tuning error" or am I off to the genius bar?

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  • by wyvern-eater,

    wyvern-eater wyvern-eater Feb 10, 2009 2:04 PM in response to Kate Retz
    Level 1 (14 points)
    Notebooks
    Feb 10, 2009 2:04 PM in response to Kate Retz
    I had this problem too. I tried adding a firewall entry for iTunes but it made no difference. It turned out to be my http proxy setting. I had changed it to use glimmer but removing glimmer doesn't automatically change it back, and I hadn't thought to check there until iTunes had been failing to connect for a few days.

    If the genius tells you another way to fix it, maybe you could post the results here?

  • by varjak paw,

    varjak paw varjak paw Feb 10, 2009 2:06 PM in response to Kate Retz
    Level 10 (169,890 points)
    Feb 10, 2009 2:06 PM in response to Kate Retz
    This is a long shot, but try deleting this folder:

    yourhomefolder/Library/caches

    Restart your system and try the Tuner again.

    Hope that helps.

    Message was edited by: Dave Sawyer

  • by I_Betyar,

    I_Betyar I_Betyar Oct 18, 2011 11:32 PM in response to varjak paw
    Level 1 (0 points)
    Oct 18, 2011 11:32 PM in response to varjak paw

    Greetings all;

     

     

         I too am having the same problem, only since updating to iTunes 10.5 and iOS 5. I am not trying to use internet radio, nor do i even have any internet radio channels in my playlists. I am trying to use iTunes DJ with my iPhone on a closed network - ie: no internet connection. Same pesky alert that forces a forced quit.

     

         Granted, its true that there is no internet connection, I want it that way. Is there any way to remedy this so I can listen to tunes and control with my iPhone?

  • by real_tt,

    real_tt real_tt Nov 10, 2011 1:12 PM in response to Kate Retz
    Level 1 (0 points)
    Nov 10, 2011 1:12 PM in response to Kate Retz

    Same problem as above, any suggestions?

  • by NzNative,

    NzNative NzNative Dec 9, 2011 11:37 PM in response to Kate Retz
    Level 1 (0 points)
    Dec 9, 2011 11:37 PM in response to Kate Retz

    Hi,

    I have the same problem as I_Betyar. Im throwing a party and I want to run itunes dj so my guests with the remote app on their iphone can pick and choose the sounds! I want to set up an ad hoc network on my mac with no password so everybody can jump straight on it, and i dont really want to tell 100 people my wifi password!!

    the only problem is that **** error saying "An error occurred while contacting the radio tuning service. Check your internet connection, or try again later." which freezes my itunes!! does anybody else have any input?? i tried express help and it ***. it wouldnt accept my mac serial number!

    Ive searched everywhere and im getting frustrated!! please help!

  • by NzNative,

    NzNative NzNative Dec 14, 2011 4:08 AM in response to NzNative
    Level 1 (0 points)
    Dec 14, 2011 4:08 AM in response to NzNative

    I talked to Apple support today and they asked me if i was using any itunes plugins... YES!

    I use TuneUp and once I made sure that this app wasn't running in the back ground the problem seems to have gone away!

    It looks kike my NYE party is going to be a success!

    Hope this helps you too I_Betyar.

  • by I_Betyar,

    I_Betyar I_Betyar Dec 23, 2011 5:26 PM in response to NzNative
    Level 1 (0 points)
    Dec 23, 2011 5:26 PM in response to NzNative

    Hey NzNative;

     

    Just saw your post. Nope, I'm not running any iTunes plugins. How did your party go, any uninvited radio tuning service errors?

     

    I'm on the verge of finding a hacker to kill this connection thing all together, Apple has been no help in this matter whatsoever.

  • by cdminer,

    cdminer cdminer Jan 6, 2012 12:36 PM in response to Kate Retz
    Level 1 (0 points)
    Jan 6, 2012 12:36 PM in response to Kate Retz

    Well, I'm having the same problem.  Songs on iTunes skip repeatedly and I get the radio tuning service error.  I don't understand.  I'm not streaming music. All the files are on an attached hard drive.  It's always worked before.

  • by pengcamp,

    pengcamp pengcamp Jan 7, 2012 9:44 AM in response to Kate Retz
    Level 1 (0 points)
    Jan 7, 2012 9:44 AM in response to Kate Retz

    same thing, i just want to turn this off, i don't care about radio tuning, any suggestions ?

  • by pengcamp,

    pengcamp pengcamp Jan 7, 2012 10:31 AM in response to pengcamp
    Level 1 (0 points)
    Jan 7, 2012 10:31 AM in response to pengcamp

    if you dont click around on itunes at all the error message seems to stop

    also i disabled radio from parental controls

    also, i had the last.fm plugin but i dont keep it open anymore when i listen via remote

  • by ceedoubleu,

    ceedoubleu ceedoubleu Jan 12, 2012 12:28 PM in response to Kate Retz
    Level 1 (4 points)
    Mac OS X
    Jan 12, 2012 12:28 PM in response to Kate Retz

    Me too, it's just started and I want rid of it. Has anybody got a remedy to this annoying tic?

  • by NzNative,

    NzNative NzNative Jan 12, 2012 1:27 PM in response to I_Betyar
    Level 1 (0 points)
    Jan 12, 2012 1:27 PM in response to I_Betyar

    The party was a great success but iTunes failed! The radio problem was still present and the remote app would not work on an adhoc network. So instead of having everybody on board, it was just the ones I got to sign onto my wifi.

  • by pengcamp,

    pengcamp pengcamp Jan 12, 2012 3:17 PM in response to ceedoubleu
    Level 1 (0 points)
    Jan 12, 2012 3:17 PM in response to ceedoubleu

    again, i have last.fm plugin in.  i do not have the last.fm app open while itunes is open anymore and I no longer get the error.  I also disabled the radio in the parental controls

  • by cdminer,

    cdminer cdminer Jan 12, 2012 6:22 PM in response to Kate Retz
    Level 1 (0 points)
    Jan 12, 2012 6:22 PM in response to Kate Retz

    Does anyone from Apple monitor these blogs?!@

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