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Ideas about "radio tuning error" or am I off to the genius bar?

A few days ago days we got this message when we tried to listen to the radio through iTunes. "An error occurred while contacting the radio tuning service. Check your internet connection, or try again later." The internet connection is fine. It still won't connect. The only thing we did before this was delete a few TV shows from iTunes.

iBook G4, Mac OS X (10.4.2)

Posted on Feb 8, 2009 12:29 PM

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81 replies

Mar 5, 2012 11:49 AM in response to dakorner

I did not need to reset warnings or the cache to resolve, in case others would prefer not to do this.


Try Radio before you do anything, and if it still doesn't work, see @ambercharlie's post above for a solution which doesn't change any of your settings.

Mar 6, 2012 10:57 AM in response to dakorner

I think these fixes are only coincidences, otherwise this would actually work for others. I'm without radio now for over a week now. Funny thing is, and as mentioned by others users, the radio stations in playlists work, it's the radio tuning service that's bunged up at Apple's end. This is the one biggest issue I have with Apple and that is their total lack of support or acknowledgement on issues like this.😐

Mar 6, 2012 11:30 AM in response to michal WLaf

Unfortunately for me, I already had the updated 10.5.3.3 when this started. Hold your breath mate, it'll probably crash soon. make sure you create a playlist of the station(s) you like. When it's in the playlist, it seems to work because the stream source isn't the issue. It's Apple's DNS resolution (aka radio tuning service) that seems to be at the heart of the problem. Too bad they are too busy making money and not keeping clients happy. It's the small things (ie lack of service) like this that will eventually kill a company.

Mar 7, 2012 8:09 AM in response to alancookie

Clearing the cache is not a concrete solution. It does not work for me. I did find out that you can go to the WWW of the radio stream you want (ie in Firefox) and open the stream via VLC. Once you save the stream link, you can actually drag it into a playlist in iTunes and listen to the stream. Like I said before, this is completely a radio tuner service's naming resolution (DNS?) issue at Apple's end.

Apple, why don't you at least acknowledge this?

It's not a big deal now, but keep ignoring your end-users and you'll see that it only takes small corrosion to take large things down.⚠

Ideas about "radio tuning error" or am I off to the genius bar?

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