some photos were not copied to your ipod because...

Question

Level 1

14 points

some photos were not copied to your ipod because...

Since some weeks now I experience the problem with my iPod photo 60g that I get an error message saying that not all of the photos including xyz.jpg (as example) could not be transferred because they can not be displayed on my iPod. On the íPod some pictures look strange. Colors, bars etc. and many of the pictures are missing.
I tried to upgrade to iTunes 4.8 - no difference
I clean-unistalled eveything (except the library) but including the photo cache, quicktime, updater, itunes etc. and I updated my iPod, syced again and - even less pictures show correct and I get the same message.
I went through all threads and could not find any solution.

Before I go mad:
- Anyone out there having the same problem
- Anyone having a solution

Posted on Jun 7, 2005 7:53 AM

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Answer 1

Jun 7, 2005 9:07 AM in response to Rasmus Frick

I am having the exact same problem with my 30g ipod photo, except that no photos at all get on to the iPod. I've tried photos that are downloaded and from 3 different digital cameras. I can't sync from Photoshop Album 2.0 or a folder. I'm running WinXP, and iTunes 4.8 with the latest version of the iPod software (1.1). Any help?

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Answer 2

Joe Rath

Level 1

19 points

Jun 7, 2005 6:11 PM in response to Rasmus Frick

I had the same problem after upgrading to either iTunes 4.8 or iPhoto 5 - don't kow which. I looked at the indicated photo and found that it had a size of 0 KB. I found several 0 KB photos in one folder and deleted them from the folder. Now, when I sync, I get a message stating that iPhoto )or iTunes, I can't remember which) can't trnsfer photos because it can't find them. The balance of my iPhoto library seems to be OK. I would like to fix whatever is wrong with iPhoto library so I don't get the error message any more, but don't want to set the "Don't display this message" checkbox for fear if I have the problem again in the future, I won't be notified. Any ideas?

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Answer 3

P@nt@ni

Level 1

35 points

Jun 12, 2005 6:22 AM in response to Joe Rath

Hi Joe

First things first, you wrote :

I looked at the indicated photo and found that it had a size of 0 KB. I found several 0 KB photos in one folder and deleted them from the folder

But have you done this by deleting this pictures in iPhoto?

Second, maybe there is also an explanation in the following post.
Check the paragraph in the middle starting with "After synchronizing my iPhoto library ..."

b P@nt@ni, "My solution for the "Error -50" and/or "Syncing" problem", 07:20am Jun 11, 2005 CDT

I hope this helps ...

Greetings

b P@nt@ni

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Answer 4

Jun 12, 2005 7:50 AM in response to Rasmus Frick

Rasmus,

I too experience the exact same problem as you when trying tot transfer photos to my iPod Photo. I looked everywhere for a solution and tried everything, even re-installing Windows XP and starting with a fresh system. No luck. The only way I was able to transfer photos was to use a third party program, Anapod PhotoSync. It is currently free but is limited to transferring only 48 photos. Its pretty basic but it works!

As always I am open to any other suggestions and solutions that may work.

A

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Answer 5

Jun 12, 2005 10:54 AM in response to Rasmus Frick

I called HP support (I have the iPod + HP version) and spent two hours on the phone with them discussing this problem. They didn't have any fixes, and were supposed to call me back. Unfortunately, they didn't. The rep did say that the ipod only support images in the following resolutions:
720x576
720x480
720x640
220x176
130x88
42x30

I haven't found anything online that confirms or disputes this. While talking to the rep, I tried making some images with these exact dimensions, and they wouldn't transfer either. I just returned the iPod and got another. After it charges, I'll try syncing some photos.

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Answer 6

Jul 2, 2005 3:51 PM in response to Rasmus Frick

Rasmus et al,

I had the same prbl, and it now seems that disabling photo sync, and then deleting the "iPod Photo Cache" created in the photo sync folder solves it!
After this I enabled sync, and was prompted with some message about photo sync already being setup to another library, with the option of changing library location to the one specified; confirming this made an error-free sync.

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Answer 7

Jul 19, 2005 7:14 PM in response to Rasmus Frick

I have found a fix for my problem. I had all of my photo files on a G: drive. After talking to the HP support, they said that iTunes looks for photos in C:\My Photos. So I created a new folder on my C: drive and tried syncing. Bingo, all the photos sync, no error. Apparently iTunes looks for pictures on your C: drive.

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Answer 8

Aug 7, 2005 2:39 PM in response to Rasmus Frick

Guys,

Had exactly the same problem. Solved by shifting my photos to the c: partition!

The pictures were on harddisk partitions (drive letters e: and g:) and on network drives (drive letters x: y:).

Now after reading this thread, and thinking about who Apple is, everything became clear: Apple's knowledge of windows is stuck to the early Eighties, when a: was a floppy and c: was THE hard disk. e: and g: drives are still unthinkable to them!
No wonder they hard-coded the c: into the software.
Hey guys, get used to Windows!

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Answer 9

Rasmus Frick Author

Level 1

14 points

Aug 10, 2005 6:06 AM in response to David Lottenbach

Hi David,

thanks for your reply. I tried that and -sorry to say- it did not solve the problem. However, I have the feeling that this is the right direction. I assume and need to verify that the conflict arises because of more than one user using my PC. I have two user accounts and maybe there is the issue which Apple iTunes can not handle.

Btw: Do you have your mp3s on c: also or on a separate share? Because I have the pictures on c:\my pictures and the music on an external HD f: connected via USB

Thanks anyway

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Answer 10

Aug 11, 2005 7:53 PM in response to Rasmus Frick

ok, this sounds crazy, but this is what worked for me. I have windows xp, and I don't know if you all are using os/x or what, but I have a via chipset and I had the accelerated ide driver installed. I uninstalled that, and now all of my pictures sync, and they all look great on my ipod. I had my drive divided into 2 partitions, so I don't know if the accelerated ide driver messed it up or what, but as soon as I set it back to use the regular driver, everything worked great. I'm not saying this is the answer, it just worked for me. This didn't seem like an obvious thing to do, just happened by accident really. but I guess it means that in some instances, it may be a driver conflict between something on your computer and itunes/ipod. geez, sorry this was so long!

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Answer 11

Aug 12, 2005 10:33 AM in response to Ryan Archer

Same here. I deleted my cache and had iTunes re-index everything. My photos are on my D:\ drive and I know have over 29,000 photos on my iPod. My sync now takes forever, but I guess that's ok. BTW, I have only Windows 2000 and iTunes. No special other programs. iTunes still says it found 43,000 photos and I don't know how to get all of those to show up, though 29,000 is pretty good considering it takes 28 GB.

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Answer 12

Rasmus Frick Author

Level 1

14 points

Aug 12, 2005 12:33 PM in response to Ryan Archer

Ryan: THANKS!!!! That was it! Unbelievable! All of my pictures sync. NO Problems.
I deinstalled my VIA IDE Accelerator Driver, deleted iPodPhoto Cache and that was it. 2 min Work! Since May I was tempted to send in my iPod and now that.
Thanks again, your tip made my week.
Rasmus

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Answer 13

Aug 13, 2005 1:50 AM in response to Rasmus Frick

how do i find the accelerator driver?!?!?

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Answer 14

Rasmus Frick Author

Level 1

14 points

Aug 15, 2005 5:06 AM in response to Just Hiedi

Very easy: Go to your Control Panel -> open "Software" look for something called "VIA ..." choose deinstall. Select the VIA IDE Accelerator Driver. Do it. Done.
Hope that helps! (This is the way I did it, however. In some cases the driver might be hiding in the Hardware settings, but in this case I can not help you) Good luck.
Rasmus

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Answer 15

Aug 16, 2005 12:24 PM in response to Rasmus Frick

Any suggestions for other chipsets? I am still unable to pull all of my galleries even though I was able to upload most of it. I've reduced my pictures from 43,000 to 10,000. I tried putting my files in C:\My Photos and C:\My Pictures but neither worked. I have the NForce 3 chipset and I don't think I have any accelerated Nvidia IDE drivers. Are there any other suggestions? Is there a way to find out where they store the metadata for Windows?

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