Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

some photos were not copied to your ipod because...

Since some weeks now I experience the problem with my iPod photo 60g that I get an error message saying that not all of the photos including xyz.jpg (as example) could not be transferred because they can not be displayed on my iPod. On the íPod some pictures look strange. Colors, bars etc. and many of the pictures are missing.
I tried to upgrade to iTunes 4.8 - no difference
I clean-unistalled eveything (except the library) but including the photo cache, quicktime, updater, itunes etc. and I updated my iPod, syced again and - even less pictures show correct and I get the same message.
I went through all threads and could not find any solution.

Before I go mad:
- Anyone out there having the same problem
- Anyone having a solution

Posted on Jun 7, 2005 7:53 AM

Reply
26 replies

Aug 26, 2005 4:40 PM in response to Rasmus Frick

I am all Mac. I can only get 561 out of 6400 photos to sync. I have tried a lot too.( see posts "Only 531 out of 6432 Photos are syncing. Please Help." and "Please Help. Im going nuts here!!" I have gone Mad, and have been Mad. I am going to call apple care this weekend when I have time. Pretty good investment that was. Nobody thus far has been able to help me, much less, even reply. I feel for the poor soul at apple that will have to deal with this. Good Luck in fixing yours.

Cheers,

Jake

Sep 8, 2005 5:11 PM in response to Peter Nissen

Peter,
After resetting the IPOD, restoring the thing 3 times (arrgggh!), and then doing what you said, well, it finally worked for me too! Whew! When is Apple going to have real tech support to help us out! I was getting ready to take the thing back and get a refund. What good is a 60G IPOD if you can't see your photos?

DO JUST THIS: AND MAKE SURE YOU USE YOUR C DRIVE. What the heck is up with that? I hope they fix this with the next version of Itunes (version 5.1.1.1.1.1.1.1.1.????)
Larry

Oct 7, 2005 10:25 AM in response to Jake Wolf

I am all Mac too. Problem happened after I restored my ipod. Sync'd ok before. Now I can only sync a small percentage of my photos. I also noticed the successful photos were recent ones, ie no more than a year old. Wonder if ipod has set some sort of time limit for up to a year old photos...

Please let me know when you find a solution. Going mental silently 😟

Thanks,
Sirena

Oct 21, 2005 11:21 PM in response to Rasmus Frick

I'm also all mac and am having the same problem. Not all photos are transferring. I've been using a smart album comprised of pictures not in any album or another smart album comprised of only pictures taken since I last backed up iPhoto to a hard copy, thinking that if my external hard drive ever failed (it happened once) I would have the full res pictures that I hadn't yet backed up safely on my iPod. Now they aren't all transferring and it's really bumming me out. I hope Apple or someone else can help us out here with an explanation and solution.

Jan 22, 2006 11:18 PM in response to Bengt Schultz

I was having a very similar problem where some photos would load from my iPhoto to my iPod and some would not. I think the issue is wit iPhoto. When I deleted the problem photos out of iPhoto and then reloaded the same photos back into iPhoto, I had no problem with them syncing up. What made me think that it could be iPhoto was I noticed the same photos that weren't downloading into my iPod would not also show up on my desktop background.

Anyway-this is what seemed to work for me.

Feb 3, 2006 3:51 AM in response to Rasmus Frick

I have a 5G 60GB Video ipod and I've tried everything here and more and still have trouble syncing some photos. I've come to the conclusion there is a serious bug in iTunes, but for now some of these methods sometimes get around the issue. I have tried the following:

1) Convert the JPEG to a BMP and back to JPEG (using Photoshop Elements 4 or Paint). Exit Itunes, delete the Iphoto cache directory, restart iTunes then sync again. This worked initially, but some of the images failed to sync again later. Best to do just of few photos at a time in your sync folder.

2) Reduce the resolution of the photo. This was the most successful method to get them to sync, but why should I need to do this, particularly when the problem does not seem to be directly related to file size or resolution since other bigger or higher res photos do sync reliably?

3) Changing the filename to contain no punctuation and shorter filenames had no effect

4) Changing or removing the exif data also had no effect

Finally to prove that there really is a bug in iTunes, EVEN AFTER DELETING THE OFFENDING PHOTO AND DELETING THE PHOTO CACHE, ITUNES STILL REPORTS THAT IT COULDN'T SYNC IT!!!!!!! - work that one out!

I think this last comment gives insight into part of the bug - the error message itself is unreliable, sometimes erroneously reporting the wrong failing photo.

I have further irritation with this issue - why does iTunes only report ONE failed photo. When you are syncing thousands of photos, each sync takes a long time (even when the photos have already been optimised by iTunes). To keep on having to repeat this process for each individual photo that fails is not feasible.

APPLE please fix this serious bug promptly, along with the "Can't switch the ipod off" bug and the new video bug introduced in IPOD 5G 1.1

Buy the way I reported these bugs to apple over a week ago and they haven't even had the decency to acknowledge receipt.

Apple are on to a good thing here with the ipod where they are extending the Apple brand. If they get it right, satisfied iPod customers are likely to more seriously consider buying other Apple products like the Mac. HP did this very successfully in the 80s with their programmable calculators. However, this works both ways - if iPod customers are unhappy with the ipod......

The Ipod is currently ahead of its rivals and has a certain cache associated with ownership. If they tarnish this image by poor product QA and support it (ie Microsoft, Creative Labs, Sony etc) will bite them very badly.




Windows XP

Windows XP

Windows XP

Feb 3, 2006 4:09 AM in response to Brain

By the way I forgot to mention that I still have managed to sync Adobe Photoshop Elements 4 collections with iTunes, although the documentation says it works with "Photoshop Elements 4 or higher". I won't be too hard on Apple about this though since this could easily be a change introduced by Adobe - but nevertheless it's still frustrating.

Feb 12, 2006 10:41 AM in response to Brain

Brian & others, I too have aproblem with photo downloads, but only if I have enhanced the photo. I have chande the name- no effect. I photograph pictures w/ digital camera and then reload and get through that way, but a real pain. Anyone else have a solution to this problem. Most old photos require touchup etc.

Feb 15, 2006 11:39 PM in response to NeillyC

I have had problem with my ipod photo. The album pic would come out blurry and sometimes would overlap with another album or would have trouble playing the song with the album cover. I then unchecked marked the display ablum artwork on ipod in the preferences section of itunes. It deleted the pictures from my ipod but I would still see them on itunes when I have my ipod connected to it and playng the songs from my ipod in itunes. Now I want my album picyures to come out in the ipod but I keep running into trouble when I check on that section it says that it is opitmizing the ipod but I still don't get the pics. Please help! I am lost and I need some help.

ipod photo Windows XP

some photos were not copied to your ipod because...

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.