Songs Disappearing from iTunes

I see it happening right before my eyes

Trax i've just played!

Gooooone!

Right, itunes is out, no loss, just my 1500,- or so euro's of dodgy music bought through this itunes worm hole

Nonono, apple says, its not a bug, its a feature!

You're version is obsolete!

Strange Fruit

<Edited by Host>

Good thing you make regular backups...

Yeah Chris, thing is though i shouldn't have to.

I send all trax to iCloud ( back up?), when re-importing them because of severe invisibilty

it says: not available, sorry...

Besides that, data just vapourises every time i go through my music, or at least has sone so.

I did not have to worry about this in the past, and with a close to a 100 gb music section, this is a unnerving thing right?

I am playing safe, taking my loss, and saying byebye to itunes..,

Bye Bye! Should Have Known Better...

M

Chris, making backups isn't the issue. I do make backups, and I have a RAID system in my desktop. Yet when the application software that is supposed to create data files deletes them instead, that warrants more than a smart remark, don't you think?

I've been silent in this topic for a long time, but through various upgrades I continue to have the problem. I thought I had solved it, but turns out that when I turn on the "down sample to 128bit" setting the problem crops back up again. So I'm forced to be less efficient as far as space usage on my iPod (128bit is fine for iPod listening, but I rip at a much higher bit rate for desktop listening).

I have never had music drop while playing. But I can recreate the issue every time by ripping and syncing. Yet Apple won't support me because my iPod is outside of warranty, when it's clearly the iTunes software that's at fault.

I looked in my iTunes music folder, and I'm certain it contains only about half of all the music/audiobooks I had in the library before they vanished a week ago. If the rest aren't there, where else could I look?

Me, too. Just discovered one album missing (fwiw, by Anaïs Mitchell, since some people have commented that diacritical marks trigger disappearing files). I don't even know how to find out whether anything else is missing.

From now on I'm keeping all my iTunes receipts in my email folder. Receipts for any music I buy online, for that matter.

Grrrrrr.

(Also, I'm not sure when they updated the commenting system here, but it's been a while since I last commented, I had to re-log in, and now it's showing my prior username as "taken" and inaccessible to me also. Double grrrrrr.)

Help!!!!!

This really is amazing now, I am having this problem daily now; just todau I have spotted 6 albums which I had imported from CD, are now completely missing. No sign of the songs/folder anything to do with them. Without being too boring these are by an electronic musician Johannes Schmoelling, and I dont have the CDs any more nor can I buy them any longer. This is a disaster!

I have had days where purchased music (both tracks and whole albums), have disappeared. The artwork is still in the library, but clicking on the song brings up the file no longer available would I like to locate it message. But there is no file.

It's not too bad for the items in the cloud which you can redownload, but for the items like Ive mentioned above that are from CD they are lost forever.

I emailed itunes support over this and got a reply basically telling me how to redownload from the cloud. I want to know why or how items are randomyl being deleted from my library.

Does anyone at Apple/itunes read these? And if so is there any solution forthcoming?

I can't explain how distraught I am over music I had which I cannot any longer get, which has simply disappeared.

Glyn

Go to (Finder) /yourname/music/itunes music/music folder and look for "unknown artist" folder and/or "unknow album" folder. They are not lost unless you deleted them to the Trash bin. If they are there, make a copy with the Finder, before you do anything else.

Then in iTunes look for unlabelled or numbered songs at the bottom of the list: click on them and "getInfo": put the name of the artist in and (if any) put the name of the album in, click ok, then they "disappear" to their place in the alphabet, or the artist name in the Artist view, or the Album name in the Album view. It explains itself when you do it.

As an afterthought: if the format of the songs cannot be read in iTunes, iTunes put them in a Folder called "not added" in which there is another folder called by the date that you imported the music: make a copy, then convert the music to mp3 and create a new folder named with the Artist Name, in which you put a subfolder with the Album Name, and put the songs in there. Then you move this Artist folder into a folder called "Automatically Add To iTunes", which is in the "iTunes Music" folder or the "iTunes Music/Music folder".

You then find them in the iTunes Music Playlist and in iTunes GetInfo you add the necessary Artist and Album names.

Hi

listen thanks for your efforts, sadly though I dont appear to be getting anyhwere as yet. I'm struggling finding a folder anywhere called unknown album/artist. I also can't as yet find a folder anywhere called not added. Is this me, or is it really really good at hiding hiding??

G

The path may be yourname/Music/iTunes/iTunes Media/Music for some reason it is on my machine. I think iTunes changed it to allow for Media storage rather than just Music

Nope. They're not in there (I looked before I posted here). Also did a Spotlight search of the whole drive, not there either.

While I was searching, just out of curiosity I searched on both "Anais" and "Anaïs" (with and without the umlaut), and Spotlight brought up the album I'd newly re-purchased on BOTH searches.

So, there is something weird about the way MacOS treats (ignores?) diacritical marks ... that may indeed have something to do with this ...

@glynfromathy, any chance that when you ripped the CDs, the artist name went in as Schmölling and not Schmoelling as you spelled it?

Not that paying twice for the same music is MUCH of a consolation, but it's better than not having the music at all ... have you looked on DA Music or Schmoelling's own website?

http://www.johannesschmoelling.de/ (click "Online Shop" on the left - at a quick glance, appears to offer his entire discography)

http://www.da-music.de/Schlager/Suchen?modus=qs&inpr=schmoelling

@glynfromathy

@ steve taylor1

Where the files are is - I think - depending on how many earlier versions of iTunes or OSX you have updated from or upgraded from, when you did not do a clean install.

Disturbing.

If Spotlight brings them up, they are there. Go to the file in Spotlight and see where they are. Add them to iTunes.