Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Don Durs
Don Durs Author
User level: Level 2
251 points

Password Problem

I allowed someone to use my iTunes on my computer. They logged out and I have logged in on the computer. However, when I try and download an app for my iPhone, it shows her apple id and asks for her password. Help! Thanks.

Windows Vista

Posted on Feb 14, 2009 6:26 PM

Reply
5 replies
User profile for user: deggie
deggie
User level: Level 10
167,183 points

Feb 14, 2009 7:05 PM in response to Don Durs

Did you enter your password when it showed your ID and checked your account.

One other possibility is to go to the Store menu at the top, Deactivate your computer then Activate it.

Also, is this occurring when you are trying to download an application directly to your iPhone? If yes, sync your iPhone while you are logged on to your account.

Message was edited by: deggie
Reply

Password Problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up