Password Problem

Question

Level 2

251 points

Password Problem

I allowed someone to use my iTunes on my computer. They logged out and I have logged in on the computer. However, when I try and download an app for my iPhone, it shows her apple id and asks for her password. Help! Thanks.

Windows Vista

Posted on Feb 14, 2009 6:26 PM

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Answer 1

deggie

Level 10

167,219 points

Feb 14, 2009 6:51 PM in response to Don Durs

Start iTunes, go to the iTunes Store, click on her Apple ID in the top right corner, in the dialog box put in your Apple ID and password.

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Answer 2

Don Durs Author

Level 2

251 points

Feb 14, 2009 7:02 PM in response to Don Durs

That is what is so odd. My id is there. Shows my $ balance and everything like normal.

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Answer 3

deggie

Level 10

167,219 points

Feb 14, 2009 7:05 PM in response to Don Durs

Did you enter your password when it showed your ID and checked your account.

One other possibility is to go to the Store menu at the top, Deactivate your computer then Activate it.

Also, is this occurring when you are trying to download an application directly to your iPhone? If yes, sync your iPhone while you are logged on to your account.

Message was edited by: deggie

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Answer 4

Don Durs Author

Level 2

251 points

Feb 14, 2009 7:08 PM in response to deggie

how odd. syncing seems to have worked. Thanks for your help!!!

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Answer 5

deggie

Level 10

167,219 points

Feb 14, 2009 7:09 PM in response to Don Durs

Enjoy your apps.

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