DVD Player says skipping over damaged area, disk is fine

I made a movie for my parents and when they play it in their iMac they get the following error during playback,"skipping over damaged area." and it just hangs there. It made it to 6 minutes the first time, then made it to 3 minutes then makes it to one minute. It seems like it occurs at different times.I made the movie using iMovie 09 and iDVD. I put the dvd in a cheap dvd player and it played it all the way through the entire movie w/o any problems.

I tried searching the forums and I have not found a similar problem. My iMac is a mid 2008 model and the super drive is a Matshita DVD-R UJ-875.

Thanks

15" MacBook Pro, Mac OS X (10.5.6), 2 GB DDR SDRAM and 16 GB iPod Touch

Posted on Feb 18, 2009 5:03 PM

21 replies

Triple4 Author

Level 1

35 points

Mar 7, 2009 4:35 PM in response to Carol Jean

My parents have to do that too sometimes. I am going to have them call AppleCare soon.

divavamp

Level 1

0 points

Jul 13, 2009 10:29 PM in response to Fustbariclation

same issue...would so love some help in this situation!!!

Triple4 Author

Level 1

35 points

Jul 15, 2009 8:12 AM in response to SigmundFraud2

I think you are right. I am flying by my parents house and I will call AppleCare and see if they are aware of the issue and see if I can find a fix. Will post back with results.

Triple4 Author

Level 1

35 points

Jul 16, 2009 1:24 PM in response to corbey

Well I'll post with results.

Triple4 Author

Level 1

35 points

Aug 22, 2009 1:28 PM in response to Winebrats

Thanks, I tried to get it to duplicate at my parents house so I could call Apple, but it wouldn't do it. Let me know if they fix it, it is crap that such a great machine cannot play a simple DVD.

debbec

Level 1

11 points

Apr 1, 2010 8:04 PM in response to Triple4

I'm having the same problems. These discs have never had problems before. Is there a fix?

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DVD Player says skipping over damaged area, disk is fine