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Can't play youtube videos all of a sudden

Hello,

I have been trying to access my iTouch's youtube feature. I can find videos, but when I tap on one to play it, I get a message saying "this movie cannot be played". No matter what the video is, I keep getting the same message. It is not my WiFi connection; I can access anything and everything. Also, I have been able to play youtube videos before, just suddenly I can't. It's just recently when I find a youtube video and tap to play it, I get that "this movie cannot be played" message. Any reason why, and is there a way I can fix it?

Thank you.

gateway, Windows XP, SP2

Posted on Feb 22, 2009 9:55 PM

Reply
73 replies

Mar 2, 2009 5:02 PM in response to Vedista

I bought a new 16G Touch 2 weeks ago and had same problem - some videos get message "can not play" others start to play but stop after 10 to 15 seconds. Tonight I returned the Touch and got a new one in exchange - does the EXACT same thing. This is very frustrating. I agree - when is Apple going to respond to this problem with some help?

Mar 4, 2009 4:09 AM in response to ibanez42391

I've been messing about with my iPod all morning trying to sort this problem out and it's quite a relief to see it's not just affecting me. I reset my iPod earlier and then forgot how to connect to the internet again and it's been a real pain. Obviously this is an Apple issue if so many people had no problems before but now can't get onto YouTube in the way they did before. I can connect via Safari but I preferred just clicking on the icon on the home screen.

Hope they sort it out soon.

Lyn

Mar 4, 2009 10:46 AM in response to Vedista

I am sure we are just a fraction of the people affected who have managed to find this thread and realise that this problem is about Apple and not actually a fault with out iPods. It makes you wonder how many people are totally unaware and are spending ages restoring their iPods and losing all their data and having to load it all on again only to find YouTube still isn't working like it should.

I agree someone from Apple should at least have the courtesy of acknowledging this problem and letting us know when it will be sorted out. I didn't spend over £200 to buy a product that doesn't do what it says it does on the box!

Lyn

Mar 5, 2009 9:11 PM in response to dorodoro

Hi there,

let me join the party and report the same problem here. I've seen some of the Featured Videos work, but nothing that I search for.

This is the 2nd YouTube related problem I've come across in 2 weeks of ownership. The first was solved by throttling my home wifi to 11mbps.

Not greatly impressed with the iPhone so far!

Mar 6, 2009 11:18 AM in response to Vedista

If I might make a suggestion, it might be a good idea to call Apple and let them know about the issues your having. I too have had this problem and called Apple about it. If enough people call with this problem, a note will be made about it and corrective action taken.

What I have found that helped me was to power cycle the router and then reset the network settings on the iPod.

Superconductor

Mar 7, 2009 7:55 AM in response to zepians

Hi All, I wanted to post to say ME TOO!! I have a 3g Iphone, my son has the brand new Itouch. I have to say that its random, some You Tube videos work on my iphone, alot dont. Some that wont work for me on my Iphone will work on my sons Itouch, and vice versa. This is only within the last week or so, but we both have added apps to our devices, however, different ones, so I doubt it is app related. I do agree however that apple should be addressing this, its not supposed to work randomly, its supposed to WORK. I also wanted to put out there that most of older bookmarks work, and the more recent ones do not, not even on safari. I tried playing the Achmed the dead terrorist, that I played ages ago and bookmarked, and it would not work on youtube or safari, but it was never played on my sons itouch and it worked. Apple, it would be nice to address this for all, it seems to me from what Ive read it is a WORLDWIDE issue, I would find it funny to be in an ATT store, demonstrating an Iphone, and one of the main apps prided by apple wont work. Get it together please!!

Can't play youtube videos all of a sudden

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