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Iphone Exchange Calendar Synch Issues

Deeply grateful if someone can give me some assistance. We are nearly ready to switch to Blackberry as it seems to synch fine now.

We recently purchased an iphone 3g and want to synch it with our exchange server. We use the Exchange synch utility on the iphone, enter the information, and things seem to synch up...

but...we have missing events, meaning they show up in outlook but they dont show up on the iphone....i would say on any given day, we will be missing at least 1 out of 8.....

an interesting tidbit which must mean something, but what i cant quite figure out is that if i open the outlook client of the user who is missing appointments, click and open the missing appointment, and then just close it out, almost always it will show up on the iphone....

this is bizarre behavior...so, about 90% of the events/appts show up, 10 % dont, but if I open them on the outlook client, almost always the event will show up in a few minutes....any ideas?

Windows XP Pro

Posted on Feb 24, 2009 12:31 PM

122 replies

May 20, 2014 8:13 AM in response to Olaf Buschmaas

Olaf Buschmaas wrote:

Hello,

i work as an service desk employee too.

We are a small company in our concern and support more than 100 iPhones and many have a problem with the calendar sync.

Many of the iPhone-Users have 20 to 50 calendar entrys a week, the secretary creates many entries and moves appointments very often around to balance several people. And some appointments on iPhone calendars wont move any longer on the devices, in apple mail oder outlook on there macbooks the appointments move correct, but the iphones wont show the actual appointment - it shows a wrong version and this gives mismatches...

The only known solution is to delete the account and add again.

This issue did not happen in one case if colleagues use blackberry or android - this seems to be an unique iphone feature...

My CEO asked my if we should move to Android. Calendars are very important for our managers, they jump from appointment to appointment, several managers bought a private Android Device and told me this is there soloution...

I represent only about 100 iphones in our compay group, our consolidated companies have tens of tousands mobile devices and the concern managers for mobile devices told me: dont use iphone - shouldnt i do???

Please - can anybody help me???

There are several independent Exchange installations affected - from about 1,000 accounts at our company to concern installations beyond 200,000 accounts.

Regards,

Olaf Buschmaas

Exactly the same problem with iOS devices and Exchange 2007. On Blackberry phones everthing works well but in a few months we will only using iPhones.

Please fix this problem.

Nov 28, 2014 11:29 AM in response to campbellB

I am a single user and do not mix my work calendar with personal business. As a single user, none of your solutions are going to address my issue. I have outlook 365 and iphone 5 and every once in while i see meetings in the future disapear, this is bad as I miss important meetings and mess up my planning. Nothing notes on this issue solves the problem for people like me. I do not know what to do with my outlook or my iphone to address this issue.

If apple and microsoft can not work together, then they should not be saying that it works. I am so frustrated with technology causing more problems instead of making our life easier. I am almost ready to go back to paper. As a Business/IT person having installed and used technology, I am VERY disappointed with our progress, we do big data, cloud and mega analytics, yet can not fix a simple email and calendar issue. this is SAD.

Anyone have any solutions for me?

Iphone Exchange Calendar Synch Issues