Drive won't read any dvd-ejects it automatically after spinning some time

The SuperDrive on my MBP has stopped recognizing/reading any blank DVD media (and many recorded DVDs, including movie discs). It spins for some time with a noise and then ejects it out. The same media works fine in my wife's Sony Vaio laptop.


There was a thread on this previously, but Apple has closed it:


http://discussions.apple.com/thread.jspa?threadID=1295681


I know Apple won't own up to the problem, so has anyone found a solution?


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Drive details:


HL-DT-ST DVDRW GSA-S10N:


Model: HL-DT-ST DVDRW GSA-S10N
Revision: AP09
Serial Number: K0***********928
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal
Low Power Polling: Yes
Power Off: Yes


<Personal Information Edited by Host>

MacBook Pro - Intel Duo Core 2.4GHz, Mac OS X (10.5.6), null

Posted on Feb 24, 2009 8:14 PM

Reply
1,164 replies

Jul 16, 2009 9:45 AM in response to mccarthy

dug out my cleaning disc (with brushes on the underside) and loaded 3 times into the drive but it kept spitting it out so tried from win xp vmware fusion. again this just spat it out but the next time i went to the vmware setting and deselected auto detect drive and connect to physical drive. it then loaded up without hesitation. run the cleaning track a few times (only 5 sec long each time) and shut down windows.

drive now seems to be reading discs that it spat out earlier today but i'm a little skeptical and confused as to how long this will last. by changing the setting in vmware it read without any problems indicating a software problem but mayb this is what cured the drive rather than the clean? do people having these problems also have os emulation software installed that could be causing some kind of conflict?

Message was edited by: mccarthy

Jul 27, 2009 1:27 PM in response to Gryff

The discussion boards really are a place for users to help each other, but in this case we shouldn't expect the right people at apple to be reading this thread. We should all take Apple's advice and use their formal avenues to report a problem with these drives. Visit http://www.apple.com/feedback/macbookpro.html and submit your problem there so it gets into the right channels.

Jul 27, 2009 10:39 PM in response to stereointeractive

You're right, of course, but still, one customer quietly contacting Apple to have his computer repaired isn't on par with thousands of people expressing their frustration at having to pay for an already expensive computer to work properly...

There IS a hardware problem affecting recent Apple computers. It may come from a bad batch or a manufacturing problem, I don't know. But a simple look at the forum's list of topics will show that the problem is here alright. Ignoring it and simply censoring a few posts here and there is irresponsible, because the problem isn't going away. The customers, though, could start to think about leaving...

And for having tested it extensively, Windows Seven is one fine OS.

Jul 27, 2009 11:46 PM in response to OneCatFamily

Add my name to the list, DVD-R goes in and makes noise for awhile and spits it out of my Macbook Pro. I'm very bummed about this, my computer is just a bit over a year old, $2000. On the intel Macbook the blank DVDs, go in fine!!!

This is my drive:
HL-DT-ST DVDRW GSA-S10N:

I have Procare and Applecare, I'm going to the store on Thursday.

Just wanted to keep the tally of users going....

Jul 30, 2009 7:06 AM in response to Gryff

Adding to the head count, I have the same problem - spin & spit for any type of disc. (Don't know how long it's been like it, haven't used the drive for a few months.)

MATSHITA DVD-R UJ-857
Firmware Revision: HAEA

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Also in the last fornight - a spare battery popping open when not in the Mac and the power supply cable melting. Both Apple manufactured. Overall, not a good advert against putting OSX on non-Apple hardware in the future!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Drive won't read any dvd-ejects it automatically after spinning some time

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