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Unobody 17" Macbook Pro 9600M broken gfx card?

Has anyone else been getting some pretty bad issues with the graphics card in the new unibody 17" machines? I have been getting some pretty bad green lines down everything when I use the more powerful GFX card.

This machine is brand new.. the lines do seem to get worse as the card heats up...take a look..

http://www.satureyes.com/web/L1000221.jpg
http://www.satureyes.com/web/L1000222.jpg
http://www.satureyes.com/web/L1000223.jpg
http://www.satureyes.com/web/L1000224.jpg
http://www.satureyes.com/web/L1000228.jpg

17" unobody Macbook Pro 2.93, Mac OS X (10.5.6)

Posted on Mar 1, 2009 10:19 AM

Reply
364 replies

Mar 2, 2009 9:01 PM in response to forcefedmedia

I guess what I don't understand (and this isn't meant to bash anyone here) is why people are so quick to find the problem, but so slow to diagnose it?

What I mean is, what are we doing as consumers to troubleshoot this issue? We know that some (perhaps all) are having these issues, but no one has given any explanation as to why.

I find it hard to believe that this is the only case of this happening in a computer, yet I have seen nothing to help bring it into perspective. Everyone keeps saying, "I hope its a firmware issue!" yet they pack up the laptops and send them back without a second thought.

I have this same issue with my iPhone. I have had the plastic crack on 3 phones now, but I am done sending them back. I have an apt. tomorrow morning at the Mapple store and all I am doing is making them aware of the problem so I have record of it if and when they make a change.

I guess what I am saying is, lets sit down and do as much research into this as we can before we go off half cocked. I'm not defending Mapple here just to be clear, as this shouldn't even be an issue, but I am thinking about this from the perspective of the user. If it turns out that the chip just needs a firmware upgrade then it's a lot less trouble to just wait.

Message was edited by: crazylegsmurphy

Mar 2, 2009 11:14 PM in response to crazylegsmurphy

I'm doing nothing at the moment and will wait a few days, but I saw this issue already at the first date after few hours using the notebook.
I just was a little disappointed, because we are buying a notebook that is more expensive compared to others because of apple's quality. Finding this type of problem is not very nice.

For some reason after a software update (java, itunes, etc) and a restart, I haven't seen the problem. It makes no sense, since it have nothing to do with the graphic part of system, but....

Today I will stay again many hours using the computer and will see if appears again.

Mar 5, 2009 1:48 AM in response to Christian Siebenherz

I have the same issue on my laptop. It showed up the very first night I got it! But then it seemed to go away for awhile. Unfortunately it is back now. Strangely enough, I've tried taking screen grabs of the issue using Grab and it won't show up in the pics. Just like the others who have posted on this thread - the problem seems to get worse as the machine gets warm. I can't quite figure this thing out, and I hate to replace the machine. I finally installed everything I needed and it's taken me forever to get it the way I want it. Any advice? This thing feels too widespread - too many people are having this issue. Apple should really tell us if this is something they believe they can fix with a firmware update.

Mar 5, 2009 12:36 PM in response to forcefedmedia

Yes, brand new 17 inch unibody. Received it last Tuesday, opened it up, tested WoW, and noticed it right out of the box. I did not want to believe it, so I put myself in denial. After a reboot, issue went away for about a day or so, then saw it again. With my background, it is barely noticeable, but then I started seeing other shades of reds that really brought it out. I finally took it back to the Apple store, they looked at it without an appointment (since it was less than 14 days old), and they exchanged it for a new one out of the box.

So far, so good with the replacement!

Unobody 17" Macbook Pro 9600M broken gfx card?

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