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Level 1

38 points

7.4.1 Connectivity issue discovered

OK so after updating to 7.4.1 I started having all kinds of connectivity issues. My internet would die suddenly and I'd loose signal. Or My signal would show fine but I'd have no connectivity. Combination of rebooting capsule or computer would eventually fix it for a random amount of time.

Then I discovered the cause while playing WoW. It was my 5 ghz phones interfering with the signal. Now this was never an issue in any other version prior to 7.4.1. I never worried much about having 5 ghz phones because the 5 ghz spectrum has so many more channels in it, that this really shouldn't be an issue. So I turned off wide channels to see if that would help. It did not.

Solution, roll back to 7.3.x and the problem was gone. So something is different in 7.4.1 that causes it to have issues with my phones. Fortunetly apple makes it as easy to roll back as it is to upgrade.

Imac 2.16 Intel, Mac OS X (10.5.2)

Posted on Mar 11, 2009 2:01 PM

20 replies

byronb

Level 1

5 points

Mar 12, 2009 7:20 AM in response to byronb

FYI- I figured out how to download old firmware versions. I figured I would post it here in case someone else is having the same problem.

From the menu bar, while holding the Option key down, select Airport Utility -> Check for Updates… You’ll see a list of all the old and new firmwares which are available. Select the version you want for your Airport (note different Airports have different firmwares.) After downloading 7.3.2 for your Time Capsule/Airport. After the download is complete, select the device you want to upgrade (or in this case, downgrade) and click Base Station, then Upload Firmware. The version(s) that you download should be in the drop down menu.

Mar 12, 2009 7:47 AM in response to Garrett Howe

please, how do you roll back to 7.3.x? (Complicating my problem, I changed the external hard drive I use for Time Capsule yesterday just prior to downloading the FW update, so I have no prior software or firmware updates to revert to.) Thanks

Mar 12, 2009 7:49 AM in response to byronb

Please disregard my subsequent post. Did not see this before posting. Apologies

Mar 12, 2009 8:06 AM in response to byronb

OK, so I went to Airport Utilities, clicked on 7.3.2 for Extreme, and the download began. Once done, I went back to Base Station, clicked on Update Software, and got an error message that says I can't do it. What should I be doing to revert to 7.3.2? Thanks.

Garrett Howe Author

Level 1

38 points

Mar 12, 2009 8:48 AM in response to Garrett Howe

Yea yea yea I know the whole 5 ghz is unlicensed and therefore can't guarantee no interference. The point is that the issue wasn't there before the update and now is. So something about the update causes the issue.

I can't select a channel because I use wide channels for more bandwidth. Although I did try turning that off and using different channels but, this didn't help either. Also tried switching channels on the phone. So no idea what about the update causes the issue. Doesn't really matter its a point update so there is nothing drastically changed here that means I need to update. I'll just stick with 7.3 till the next release.

7.4.1 Connectivity issue discovered