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iTunes 8.1 syncing issue

Last night I upgraded to 8.1 and when I went to sync my iPod touch 2g this morning it said that "iTunes could not sync calendars to iPod " " because the iPod disconnected. Yesterday I had no problems so I think that it has something to do with the update. Has anyone experienced this too and have you found a way to fix it.

Thanks,

Justin

MacBook, Mac OS X (10.4.11)

Posted on Mar 12, 2009 7:03 AM

Reply
21 replies

Mar 12, 2009 10:30 AM in response to justincolegis

I'd recommend resetting the sync history, in both cases.

To reset sync history on Mac OS X:
1. Launch the iSync application from your Applications folder
2. From the iSync menu, choose Preferences
3. Click "Reset Sync History"
4. Restart the computer & attempt your sync again

To reset sync history on Windows XP / Vista:
1. In iTunes, from the Edit menu, choose Preferences
2. Click the Devices tab
3. Click "Reset Sync History"
4. Restart the computer & attempt your sync again

CG

Mar 12, 2009 5:52 PM in response to justincolegis

I did figure out a temporary work around. It appears that the only calendars that are affected by the problem are the google linked calendars which the iPod Touch cannot add to but used to read. Any internet based dynamic calendar may not sync properly. To get around it, in iTunes click on the info tab and then you can specify which calendar to sync.

This appears to be a bug and I am not sure how to report a bug so if someone knows how to report it let me know.

Thanks,

Mar 13, 2009 3:52 AM in response to justincolegis

I am also having problems with an iPod touch and syncing to iTunes 8.1.

I updated and started it syncing then went to bed. Woke up to find it still trying to sync. It seemed hung up on bookmarks, so I stopped the sync, unchecked that and then started it syncing again. This time it seem to hang up on mail accounts.

I have stopped it and unchecked the sync mail accounts and it had no problems syncing then.

Not sure why it stopped syncing correctly with those options.

LDJ

Mar 13, 2009 6:25 AM in response to ldjessee00

I'm having the same issues and I’m on a PC running Vista. I updated iTunes and the Vista Apple Mobile Device Driver last night (comes with the updated iTunes installation). I am unable to sync the calendar or complete the synchronization completely with my iPhone 3G. In fact, I left my phone connected to the computer over night (at least 7 hours) and it still didn't finish. It was working fine before the upgrade, so it must be a bug in the update. Apple, please fix.

Mar 13, 2009 9:33 AM in response to david brackett

David,

Can you complete the steps in this document?
http://support.apple.com/kb/TS1567

Do you have any McAfee firewalls installed on your computer? Sometimes this actually stops or blocks AMDS, and if we can get into your settings we can allow AMDS so that it can be started.

If these steps don't help, it could be that AMDS isn't functioning properly. You can reinstall it by going into your Control Panel and opening Add or Remove Programs, and removing both AMDS and iTunes, and then reinstalling iTunes. Note that this won't cause any harm to your media or data stored within your iTunes library.

CG

Mar 13, 2009 9:44 AM in response to justincolegis

Since updating to iTunes 8.1, my iPod Touch 2G will not complete syncing unless I select not to add my outlook calendar to the device. I am using Windows XP Home. If I try to sync my calendar, sync will run continuously until I manually stop it. After stopping a sync I find that events added on the Touch will appear in Outlook Calendar and events added to Outlook Calendar are missing on the Touch.
If my Outlook calendar has no new events the sync does appear to work so people who think they have corrected the problem should try adding an event to their calendar on the PC and sync again to see if the problem reoccurs.
Hope Apple is working on this problem already; not being able to sync calendar events to the Touch is a major problem.

iTunes 8.1 syncing issue

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