Apple Hot News Headlines - not working?

Question

Level 1

5 points

Apple Hot News Headlines - not working?

Every time I click the "Hot News Headlines" at Apple.com none of the "Latest News" headlines display.

I have tried every browser in both Mac and Windows on 2 different Macs.

Am I alone in this?

Thank U!

(sorry if I posted in wrong section - if I have please throw this in Using your Unibody MBP - Thanks!)

Message was edited by: JulieK23

Unibody MacBook Pro, Mac OS X (10.5.5)

Posted on Apr 2, 2009 7:28 PM

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Answer 1

joeuu

Level 5

5,089 points

Apr 2, 2009 7:54 PM in response to JulieK23

You may have caught it at the wrong time, seems fine now, on Safari 4.

Joe

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Answer 2

JulieK23 Author

Level 1

5 points

Apr 2, 2009 7:59 PM in response to joeuu

thanks

but still no luck - and I am not referring to apple.com/startpage

just apple.com then follow links i mentioned above

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Answer 3

joeuu

Level 5

5,089 points

Apr 2, 2009 8:22 PM in response to JulieK23

Still seems fine here, using your path.

I'll try another browser and post back.

...Opera works fine as well.

Joe

Message was edited by: joeuu

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Answer 4

Apr 3, 2009 1:59 AM in response to JulieK23

Hi julieK23,

Working OK here too. Each headline takes about ½ - 1 second to load with the familiar Mac spinning gear wheel while it does. It's odd that the problem persists cross platform too, which leaves something common to them all as the culprit. Try entering the following into your routers DNS server configuration page:

208.67.222.222
208.67.220.220

These are the DNS server #s for http://www.opendns.com/

Even if this doesn't solve your immediate problem it is a good thing to do anyway. Read about it from the link.

Good luck,

Adrian

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Answer 5

ali brown

Level 7

26,493 points

Apr 3, 2009 7:18 AM in response to JulieK23

Hi JulieK23!

Does This Link work for you?

If not, empty the browser caches, delete the Apple Cookies and try again.

ali b

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Answer 6

Eric W.

Community Manager

Apr 3, 2009 8:28 AM in response to JulieK23

JulieK23,

Everything appears to be working. What browser and operating system are you using. Have you attempted to clear your browser cache as suggested earlier?

Eric W.

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Answer 7

JulieK23 Author

Level 1

5 points

Apr 3, 2009 11:20 AM in response to Eric W.

Thank you all but still no luck.

I am trying to view the "Latest News" NOT "Recent Press Releases" - I can see those -

To Recap:

1) I go to Apple.com
2) I click "Hot News Headlines"
3) I see "Recent Press Releases"
4) BUT I do not see anything under "Latest News"

I have cleared my cached on every browser.

I have tried the following

Internet Explorer 6 and 7 under Windows XP
Safari 3 for Windows
Latest Firefox for Windows

Safari 4 for Mac
Latest Firefox for Mac

I really appreciate everyone's time and help! THANK YOU!

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Answer 8

ali brown

Level 7

26,493 points

Apr 3, 2009 11:59 AM in response to JulieK23

You're Welcome JulieK23!

Did you click on the LINK in my Previous Reply?

ali b

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Answer 9

Eric W.

Community Manager

Apr 3, 2009 12:22 PM in response to JulieK23

When did you start seeing the problem and are you seeing the spinning gear where the Latest news should be? Are all the browsers you have tested been running on the same computer (bootcamp, parallels, etc) or are you seeing the problem on multiple systems at multiple locations? Are you having problems with content not appearing on other sites as well?

There should not be anything wrong with the feed, but the answers to these questions may help someone narrow down the problem on your end and help find a solution.

Eric W.

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Answer 10

JulieK23 Author

Level 1

5 points

Apr 3, 2009 1:05 PM in response to Eric W.

1) Noticed this issue over a week ago
2)Experienced on two different MacBook Pros (2007 and Unibody)
3) A month ago I had noticed the spinning wheel when clicking that link, now it is just dead.
4) Only experiencing this on Apple latest news page
5) My friend with a PC cannot access it either

Is this issue really on my end?

You guys are great! Thank you so much for your time!

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Answer 11

JulieK23 Author

Level 1

5 points

Apr 3, 2009 1:06 PM in response to ali brown

Thanks Ali - I clicked the link but receive the same results

I see everything + press releases - just no latest news...

So weird???

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Answer 12

ali brown

Level 7

26,493 points

Apr 3, 2009 1:12 PM in response to JulieK23

You're Again Welcome JulieK23!

So the first entry on the page you see is:

Recent Press Releases

Movie Fans Can Buy & Rent Films in High Definition on the iTunes Store
March 19, 2009

ali b

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Answer 13

Eric W.

Community Manager

Apr 3, 2009 1:20 PM in response to JulieK23

One last question before I turn it over to the experts (my probing/troubleshooting skills are a tad rusty), on the computers experiencing the issue are they all connected to the same network or have you had the issue in multiple network locations?

Eric W.

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