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My G4 is making me sad. Please unsad us.

I was given two Power Mac G4 computers to attempt to sell. My friend's office was throwing them out and I thought I could get some money for food by fixing them up and selling them off. (When you're a poor student you take work where you can find it). The machines came without hard-drives. "No problem", I thought. "How hard can installing an operating system on these be?"

My first roadblock came in the form of the subtle product updates Apple had pushed in the early noughts. It turns out now, on reflection, that I have a Power Mac G4 FW800 and an MDD model from 2002. On first attempt, however, this completely foxed me. Not only are the two machines COMPLETELY INDISTINGUISHABLE FROM ONE ANOTHER save for a port on the back of one that I had to strain to notice, but one will refuse to boot OS 9 (apparently) and one will take it and run with it (apparently.)

After a few hours of navigating Apple's delightfully vague, mostly-pictureless instruction manuals and eventually figuring out my model dilemma, I set to work putting an operating system on them. "OS X will do", I thought and, taking out my OS 10.4.0 DVDs that had served me well thus far, I attempted to get the CD drive open. No such luck.

It turns out that Apple are a little picky on what keyboards you use to get them to access the boot menu, and none of the keyboards I had were trendy enough for it to talk to. After a few days of attempting to coerce it to work like a normal computer should, I eventually realised I was dealing with a Macintosh and went out and bought an official Apple graphite Pro keyboard. £20 lighter, but hey; it's an investment, right?

So, after plugging it in and holding down the 'alt' key for five minutes while it decided whether or not it wanted to boot, I was eventually greeted by a blue screen with two arrows on it. Nothing more. I placed the OS X DVD in the tray (now I had a keyboard cool enough to have an Eject key) and hit the button that looked like it might be a refresher. Wait a few minutes. Nothing.

I spent another few days trying to figure out what was going on until I downloaded an OS 9 DMG to a CD and managed to boot from that. (Piracy? Shock horror! But don't rage-quit quite yet, it gets even better!) I EVENTUALLY got to a rather promising looking OS 9 desktop, where I was told I was running a Power Mac G4 installer CD. Result! And I wasn't even paying attention.

Somewhere in the mess of folders I managed to find a system analysis tool that informed me that my Macintosh has CD drives instead of DVD drives. And before you start getting ideas, they're Apple official. I just wish it had said on the side of the bay or something, since I distinctly remember seeing that these G4s had SuperDrives. Oh well, now I know, at least. May as well try to install to the hard-drive I clicked in a while ago. Oh wait, what's this?

"This software will not run on your computer."

And you thought my happy story was over! Turns out you need to have pretty much the exact CD that came with the system to install anything close to an operating system on them. I am aware of no other solution to get a computer in my situation to work as it was intended to by Apple. Well, I didn't figure I'd get very far with a pirated OS 9 CD, so, my tail between my legs, I did what any computer technician worth their salt does in times of trouble and called Apple technical support.

After a few hours of being told how important my call was I was directed to a very nice Scot called Andrew, who immediately asked me my name in return. After making something up (Podmen or something) I informed him of my predicament in my puppy-dog voice. His words:

"Yeah, see, mate, we have these listed as Vintage here, so, uh, I don't know... you might try eBay, I suppose?"

eBay?
Seriously.... eBay?

Well, I suppose Andrew isn't to be blamed. And he did have a point- eBay has long provided solace for customers left in the rain by careless company standards and practices. So, like a good little consumer I jetted off back to eBay to make a few more hurried purchases.

My first purchase was of a FireWire 400 DVD enclosure so I could slot in a drive and use DVDs. I'd love to have used one of the nine USB enclosures I have at home, but due to astoundingly poor product design it turns out G4s won't boot from USB devices- only firewire! Boy, was my face red after figuring that one out. The day it arrived I tore the packaging off like a child at christmas and hooked it up, OS X DVD inside, fingers growing into the ALT key. After many years I was treated with a blue screen with two arrows and- is that..? Yes! I'm getting something to boot! Or....

http://img24.imageshack.us/img24/7815/dsc00590a.jpg
(No lower resolution? NO WAY! You must feel my pain in FULL SIZE.)

Oh no, they're hanging! That means I am hanging also! These discs have never failed me before.. I wonder what the problem is?
After spending a few hours (seriously) on IRC and Google, it turns out the discs I was using were Intel only, thanks to Apple's truly exemplary support during their painful PowerPC-Intel switchover. Well, thanks for the informative kernel panic. Really. God knows what I would have done if you hadn't spelled it out for me there, in amongst the zeroes.

So, back on eBay, I bought an OS X 10.0.3 CD. This one looked perfect. It's an early version, so it'd work for multi-platform, and it'd probably work for my early model. What could possibly go wrong?!

http://img24.imageshack.us/img24/9948/dsc00596h.jpg
(Just as a quick note, if you're not loading these images you're missing out. Only with my shaky photos can you see the full extent of my CAPS LOCK RAGE.)

What could go wrong, indeed.
Another example of careless and abysmal software design from our good friends at Infinite Loop. Put yourself in my shoes for a minute here. You spend £30 on an OS X CD and place it in, and this is the error you receive. What do you think?

a) The disc is damaged.
b) The disc cannot find a startup drive.
c) The disc is not designed for this system.
d) The disc has been loaded at the wrong time.
e) NOTHING, because all you're being shown is a STILL IMAGE, as opposed to something USEFUL like an ERROR CODE or SYNOPSIS or a CORE DUMP. Are these words greek to Apple? Or did they just think cluttering up their system with something fleeting like INFORMATION would ruin the simple, streamlined macintosh image? I'm veering towards the latter at the moment. Thanks, Apple, for making my errors pretty. Those google-able blue screens were ugly anyway.

Before someone who's only read half the thread dives in with useful information, I'm able to look up errors myself. Turns out this is the definitive, no-frills cause:
http://support.apple.com/kb/TS1892
This was the closest I could find, and it isn't useful. I'm getting these errors from a CD I'm attempting to boot from. These machines have hard-drives, formatted in FAT32, connected up. Obviously Mac OS X cannot read from them if it's reading from anything (in which case I need a way to format the drive so the installer will accept it and boot its LiveCD operating system) and if it isn't, then what's wrong? I don't know. All of Apple's support items revolve around reinstalling (useful!) or resetting the PRAM, which I've done about a billion times. I don't know why I bother closing those obscenely heavy doors anymore, I really don't.

Back to eBay, then? Any other ideas? Anyone? Apple? Ha ha ha ha! eBay, you're up.

My next purchase- can you see a pattern here yet?- was a set of OS 9 CDs. They say "Power Mac G4" on them! How can these be bad? I still have a good feeling about these CDs. (I still have a good feeling about the OS X CD I was robbed for.) So, after removing them from the trendy Apple paper folder (top marks for presentation, Apple, really) and placing the disc marked "Install Disc" into the CD drive and rebooting with a weight on the ALT key, I sat and waited.

Nothing.
I am presented with a blue boot screen and the machine does not even have the common courtesy to show me the content of the CD I just spent a lot of money on. I don't even know if the disc works. Apple software is not telling me ANYTHING. As per flaming usual I am left to fend for myself.
I try with the CD marked 'Software repair', and the CD drive just spits that back out. It leaves a bad taste in your mouth, G4? Imagine how I feel having paid for the thing!

I'm not beaten yet. I am Iron Man. I am unbeatable.
I boot from my pirated OS 9 CD (in the firewire drive) with the Genuine OS 9 CD in the G4's host drive and boot. Or at least, try to.

Half of the time all I receive is a picture of a floppy disk with a flashing question mark on it. Once again, thanks very much Apple, this looks gorgeous, but what does it mean? WHY DON'T YOU TELL ME?
I reboot, and I receive the 'Welcome to Mac OS' CD boot I've become accustomed to seeing- but wait, what's this?

Sorry, a serious error has occurred.
unimplemented trap
http://img19.imageshack.us/img19/4779/dsc00601v.jpg

Unimplemented what?
I googled the error (SEE HOW EASY THINGS CAN BE IF YOU PROVIDE TEXT) and it seems to be something banal about calling a process that isn't there. Maybe the CD is dirty. Maybe all the CDs I've bought so far have resisted my attempts at cleaning them before use and maybe every hard drive I've clicked into the G4 has contained the exact code to turn it into a brick. It's possible. I don't know and nobody seems to want to tell me.

So that's my current situation. I have official OS 9 and 10 CDs, and the only one that'll get me anywhere away from bland, useless icon screens is one I got from the Pirate Bay. Irony much? I don't know any more.

Here is the current haul of Macintosh Discs I have thrown my money away for:
http://img18.imageshack.us/img18/5458/dsc00602l.jpg

If you know someone I can throw money at to get a working fix, please, god, tell me. If you do, in fact, know ANY way I can get these machines to work having considered everything I've told you in this thread, then please, PLEASE, tell me. I don't want these machines to go to waste. I just don't want to see folders and question marks any more either. Is that too much to ask?

(On the other foot, I do really feel like part of the Mac community now I've spent a few hundred pounds on complete wastes of money. It feels so good to belong, you guys. So good. Keep in touch.)

Message was edited by: Moderator

Power Macintosh G4, Mac OS 9.2.x, (Maybe once)

Posted on Apr 8, 2009 7:05 PM

Reply
24 replies

Apr 12, 2009 10:35 AM in response to MichelPM

You're making my brain hurt.

The discs I included a picture of in my first post (last image link) will NOT work because they are for a different G4 or something- correct?

I can remedy this by buying an OS 9 Retail CD- correct?

Which do I buy? Can I get one cheap? (I'm in the UK.) Where will I NOT get robbed here?

Thanks for your help so far. I'm still livid at Apple for designing this so badly but at least their users are of more help.

Apr 12, 2009 6:25 PM in response to Podmans

I can remedy this by buying an OS 9 Retail CD- correct?

Only if the retail disc is 9.2.2 and is later than the MDD production.

I am not aware of that disc.
The latest retail disc that I have is a 9.1. I'm pretty sure that was the last retail release.

OS 9.2.2 was released Dec 2001, and the MDD was released Aug. 2002.
This is why earlier Quicksilver 2002 OS 9 discs won't work in the MDD. The earlier discs do not have the necessary system specific files for the MDD.

What you may need, is an Apple gray disc from a iMac or eMac from the late 2002 period.
Only those discs have the potential to work on the MDD.

Apr 13, 2009 7:02 AM in response to MichelPM

The Amazon.com link I posted was for a retail disc OS 9.2.1 disc. Would that one work for Podmans?

Nope. He has to have 9.2.2.
Or, possibly, install 9.2.1 on a drive outside of the MDD, update that to 9.2.2, and install the drive into the MDD.
With any luck, there won't be any system folder "blessing" problems, and the 9.2.2 will work.

And you're dead on about the 9.2.1 disc.... it took some digging, but I pulled that one out of the recesses of my room as well....

Man I have a lot of money spent on old software...... 😟

Mike, do you have the original discs for your MDD and do you use 9.2.2? Have you tried the 9.2.1 on your machine?

All the information that I know about says the 9.2.1 won't work because the shipping OS for the MDD was 9.2.2.
If the machine shipped with 9.2.1, then the retail discs would work..

Apr 13, 2009 7:33 AM in response to japamac

"Man I have a lot of money spent on old software......"

See, this is exactly what I want to avoid.

What would be IDEAL is a disk image of someone's OS 9.2.2 install that I could just download and ghost to the MDD machines' hard drives. Nothing else looks like it will work besides blowing stupid amounts on money on discs that may or may not work; something I've already done to no effect. God, I'm still annoyed that my OS X CD isn't doing anything besides showing me a broken folder.

I'm sure legality will be a problem, but I'm desperate. I will personally walk up to Oxford street and shove £50 into the hands of the nearest genius I see if I can get some assistance in this form. Apple's goons must be watching by this point- do you offer any sort of service like this?

It doesn't even seem like AppleCare will sort me out on this issue, which is laughable. So tell me, Japamac/Mike, is my ONLY solace to be to trawl eBay for discs that might not work? Really?

Apr 13, 2009 8:03 AM in response to japamac

I found this chart at Apple support, also.

http://support.apple.com/kb/HT1835

When I bought my MDD in 2004, it already had a version of OS X installed and no version of OS 9. I only have OS 9.1 retail discs. I had backup'd burned a copy of OS 9.2.1 that was on my beige G3.
I believe I had to re-partition the drive on my MDD G4, re-install OS X, and I copied my burned 9.2.1 system to my new OS 9 partition. Technically, I didn't install this from a retail disc. But it work! I had a blessed system folder and it booted and ran fine. Then I ran the OS 9.2.2 updater. That's what I remember.
I never installed OS 9 from the gray OEM discs. I had used burned copy (was definitely 9.2.1) and transferred that to the MDD.
Maybe the retail discs have code in them that allow certain machines to install from them or have a piece of code that needs to be installed to allow the disc to boot and install to a specific set of computers. Or a piece of code that looks for certain hardware requirements in order to proceed with the install from a disc. I didn't install OS 9 that way (never gave it much thought) and it worked for me. I used what I had available. I'm not even sure the gray discs I have have a full working version of OS 9 or one just for classic.

Apr 13, 2009 8:37 AM in response to Podmans

Yeah,
I agree, that's what you'd need. A .sit or ..dmg file from someone's older Mac running OS 9.2.2. That would work.
Another (expensive)work around you could try would to buy an external Firewire HD, purchase an 9.2.1 disc from the Amazon link I sent you, install it to the ext. drive, run the 9.2.2 updater, then just "copy" everything back to the internal HD of the Mac and see if it boots up. It's essentially what I did, and it seemed to avoid any install blocking code in the disc. You Mac should start up like mine. I think the issues are with whatever is installed on the retail versions causing some Mac computers to boot and install and others that do not.
Obviously, I was able to avoid/circumvent this.

Unfortunately, I could not find any UK Apple dealers that have older Apple software. I think Amazon.com is going to be your only bet (if you wish to try my external drive idea). You could try ebay, again, armed with the info you have now,in finding the possible working gray discs.

Japanmac is right in that it looks like your best chance to install OS 9 "directly" from an install disc is to look for gray discs from an iMac or eMac from around that time period. They need to be OS 9.2.2.
This has been frustrating for me, as well.
This is not a standard practice for Apple.
Having some OS 9 discs work for some machines and not others.

Message was edited by: Mike Morrissette

Apr 13, 2009 8:30 AM in response to Podmans

Oh by the way, I found some additional info on your FW800 machine. For an OS X install (if you wish to forego OS 9 on this machine) you'll need at least OS X 10.2.4 Jaguar or later.
These discs are white background with a "furry" hair OS X on it.
The OS X disc you have is too early a version to install on either of your Macs.

My G4 is making me sad. Please unsad us.

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