Previous 1 2 Next 23 Replies Latest reply: Jul 12, 2009 3:51 PM by Grady Tracy1
Gazzaa54 Level 1 (0 points)
I am having trouble syncing the applications in iTunes with my G3 iPhone.
I have downloaded about 40 applications over time but only had about 20 on my iPhone
My trouble started when I downloaded a ‘free’ application and when I tried to sync my applications I got an error message saying that I wasn’t permitted to sync that application.

Not know what was wrong I selected some of my other applications from under the application tab which weren’t already on my iPhone but none of these will sync either.

When I sync the iTunes window displays Syncing Contacts, then Syncing Calendar and then Syncing Application and in a matter of 2 seconds I get the message that syncing is complete but no applications have been synced to my iPhone.

So what I did was click on Restore and in doing this I now have an iPhone that works well in every way with the exception that there are no application on it at all and no matter what I try I can not sync any applications.

I have shut down both my iMac and iPhone, but that didn’t help. I have tried a different USB cable but still nothing and I have even re installed iTunes 8.1.1 but that didn’t help.
I believe that my iTunes account is active as I have played some purchased tunes and they play fine.

I am in one **** of a mess and don’t know what to do.
Can anyone please offer some assistance?
Kind Regards
Gary
Melboure
Australia

24"iMac 2.4HHz Intel Core 2 Duo, Mac OS X (10.5.6)
  • neuroanatomist Level 7 (31,690 points)
    On the iPhone, check Settings > General > Restrictions. If 'Installing Apps' is set to OFF, enter your passcode and toggle it back ON.
  • Gazzaa54 Level 1 (0 points)
    Thanks for your reply. Have checked that & that's not the problem. All OK.

    Gary
  • Ingo2711 Level 7 (22,490 points)
    Did you try to delete all apps from the phone, deauthorize and authorize your computer, select your apps in the app pane in itunes and sync them to your phone again?
  • Gazzaa54 Level 1 (0 points)
    Hi Ingo2711,

    Yes I have done what you suggested but still no joy. Still can't sync any application to my iPhone.

    Gary
  • Ingo2711 Level 7 (22,490 points)
    Restore your phone without using the backup "as new iphone" then try again.
    http://support.apple.com/kb/HT1414
    Setting it up "as new iphone" will keep your phone from having corrupt files installed again from the backup. Disable autosync in itunes and select the options to sync in the info pane.

    And don't forget to backup before, just in case
    Good luck

    Message was edited by: Ingo2711
  • Gazzaa54 Level 1 (0 points)
    Hi Ingo2711,

    I have just finished trying what you suggested. I now have an iPhone with contacts, calendars, music, photos and videos, but no applications. I got an error message saying "applications were not installed on the iPhone because you are not authorized for them on this computer".

    This is the computer that they were purchased on and downloaded to. I have checked my iTunes account and all details seem correct. I have read elsewhere in these forums that others are having similar problem and two members from my user group here in Australia are also having problems since updating to iTunes 8.1.1 and I'm starting to think that the problem might be iTunes itself.

    I'm about to head of to work but when I get home I think I will reinstall iTunes 8 which came as part of the iLife'09 installer and see if that solves my problem.

    Thanks for your suggestions and I do appreciate your time in trying to help and I will let you know what happens after I install iTunes 8.

    Kind Regards
    Gary
    Melbourne
    Australia
  • EL MICKO Level 1 (0 points)
    is your computer from work or another institution?
    if so, they may have put restrictions on it... see if you can get it unblocked...
  • Ingo2711 Level 7 (22,490 points)
    Hi Gary,

    Here is an article about removing itunes: http://support.apple.com/kb/HT1224
    I'm about to head home now
  • Gazzaa54 Level 1 (0 points)
    It's a home computer. No restrictions
  • the_big_1 Level 1 (0 points)
    Hi,

    I am having the same problem and tried all the same things. The apps are in Itunes ok but will not sync to the Iphone.
  • Ingo2711 Level 7 (22,490 points)
    Hi Gary,
    another try : http://support.apple.com/kb/TS1702
    Can you download your apps directly onto the phone using the appstore?
  • EL MICKO Level 1 (0 points)
    trying to download them direct to the iPhone from the app store might work, but the computer might delete them...
    downloading like 20-40 will cost your data carrier $$$$$, unless using Wi-Fi, you still pay for it, unless you go to a free hotspot....
  • Gazzaa54 Level 1 (0 points)
    I'm still having troubles as well. Thought I'd go to iTunes and "Deauthorize Audible Account" and then re authorize it but I keep getting a message that either my user ID or password are incorrect. I know there are invalid. So what next?
    Gary
  • Gazzaa54 Level 1 (0 points)
    Yes I can download them directly to my iPhone, that's not a problem. I have done that for a couple of applications that I use a lot. I'd just like to get it to work correctly through iTunes like it is supposed to do.
    Gary
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