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Level 1

1 points

iTunes authorization problems won't let me sync apps

The last few times I've tried to sync my iPod all apps are removed and will not be synced to the iPod because I am "not authorized to play them on this computer." I do, though, have my iMac authorized with both of my iTunes Store accounts. Reauthorizing them does not work, nor does restoring the iPod. What am I supposed to do to get my apps to sync?

24" iMac 2.4GHz, 1GB RAM, 320GB HDD, Mac OS X (10.5.6)

Posted on Apr 14, 2009 6:40 PM

18 replies

Apr 22, 2009 10:51 AM in response to mstetter

Hi Mstetter

Many thanks for the advice unfortunately I have tried both the solutions on the link you provided & neither have worked. I guess I had better try contact apple.

Apr 22, 2009 6:01 PM in response to we are all learning!!!

when all else fails, contact apple.

Habilis

Level 1

0 points

Apr 26, 2009 8:30 AM in response to applegenius18

the only solution that seemed to work for me (after trying all the Apple support tips) was
1) on the iTunes store, deauthorize your computer and then
2) sign out of your account
3) Quit iTunes
4) In your user account options, turning off "iTunes Helper" as a startup item.
5) Delete the iTunes.app. (Don't worry, all your playlists and stuff are still there).
6) Download and reinstall iTunes.
7) Start iTunes, sign in to the store and reauthorize your computer.
I did this about an hour ago and it is working just fine. No more "Authorization loop."

iTunes authorization problems won't let me sync apps