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2009 Early iMac Freezing 2.93GHz,24", ATI 4850

I just took delivery of my new iMac 2 days ago.

It's a 2009 2.93GHz, 24" iMac, 4GB RAM with ATI Radeon 4850.

As usual when I take a new delivery, perform a hardware test using the test diagnostic DVD that came with it, checks out fine.

Next, erase the HD and reinstall 10.5.6 from the supplied DVD, applied the updates, then use Disk Utility to check the HD and repair permission, no problems, then after a couple of minutes, the iMac froze. I have nothing connected except for the keyboard and mouse.

Mouse does not move, keyboard does not respond to input. Pressed the power button for 5 secs to shutdown. Booted up in single user mode to repair HD, started up fine again, started to install my apps and move the files over from my previous iMac. Played movies on it, and it froze again. Mouse & keyboard does not respond to input, just a short 1 sec sound from the movie that kept looping.

This happens a few times a day.

Got fed up, reinstalled the OS again, zapped NVRAM, PRAM, Disk Utilities check, repaired permissions, started to play COD4, just a couple of mins into the game, the iMac froze again. Keyboard & mouse will not respond to input, sound stutters.

What's wrong? Any ideas?

2009 Early iMac 2.93GHz, 24" ATI 4850, Mac OS X (10.5.6)

Posted on Apr 15, 2009 11:16 AM

Reply
163 replies

May 3, 2009 2:54 AM in response to kumono

I have about the same story! After using few days my new iMac I had already gotten couple freezing situations. Once I felt that the cap where the cooling air is coming out was really hot, almost "burning". I and my son were wondering that but then forgot it.

After these freezing mainly when using GarageBand or iPhoto loaded Derman's iMac Fan Control. After that I have had no freezing. I made one test: dvd playing movie, iTunes playing music, youtube playing, heavy iPhoto operation, all at the same time. No freezing and desired/current fan speeds and temperatures were (thresholds set to 30/90 C, all lowest fan speed values as minimum):

CPU 1400/1800, <40 C
HD 2200/2200, 45 C
DVD 1300/1300, <40 C
GPU 48 C (no fan)
Room temperature 23 C

I measured also the temperature of the cooling air gap with infrared meter and it was 47C. Feeling with hand was that it was much cooler than earlier. Anyway about what you expect from a running computer.

I feel relieved because even apple people we recommending to use the Derman program (?). So it can not be disaster to my iMac. It was loaded deep into the system (not a normal program) and I don't know how to remove it anymore. So far there seems not to be any problems, only positive things, and if this continues I will keep it. I have asked from Derman company this instruction and am hoping to get it later (for to feel myself more comfortable).

May 3, 2009 4:01 AM in response to Juha P L

Juha,

If you DID want to uninstall fan control, follow the follow steps:

1. Delete 'imac fan control' or 'fan control' as described, deleting the daemon + pref. pane in the library folder (this is found Library -> PreferencePanes ->)
2. Restart. Now empty the trash can (that couldn't be deleted because files were being used). Restart again.
3. After a clean restart, once at the desktop, perform a SMC reset; You'll hear a long beep that'll confirm.
4. Perform a PRAM reset as you boot up. Do this at least twice, for a total of 3 startup beeps.
5. Confirm with iStat widget that fans follow factory setting RPMs.

...I found these instructions by following a link from the Derman site. They worked for me. My theory here is that post-EFI firmware update, I'm going to run my Mac as Apple intended it to. Hopefully this should mean things go problem free...

May 3, 2009 7:00 AM in response to Juha P L

Juha,

Yes - I believe I had installed the very same program, available at:

http://www.derman.com/Download/Special/iMacFanControl.html

While the program successfully reduced my operating temperatures, it did not fix the freezing, which was related to wifi problems. The new firmware fix seems to have eliminated the freezing.

Best regards,
Martin

May 4, 2009 5:48 PM in response to Nic T

Its Here!!!!!!!!


This update fixes intermittent system freeze issues for iMac computers with ATI Radeon HD 4850 graphics and fixes wake-from-sleep issues in Boot Camp.

To complete the firmware update process, please follow the instructions in the updater application (/Applications/Utilities/iMac EFI Firmware Update.app). The updater will launch automatically when the Installer closes.

2009 Early iMac Freezing 2.93GHz,24", ATI 4850

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