I WANT to buy one, but I'm AFRAID to!!!

I've come THIS close to pushing the button in my shopping cart several times but can't bring myself to part with a thousand bucks or two after reading about all the wifi connectivity problems. I thought maybe it was just the MacBook, but I see it's a problem with MacBook Pro as well. I don't need those headaches. But I'd like a decent Apple laptop that I can rely on.

Can anyone explain why Apple would turn out faulty machines or wifi cards like that? I bet I'm not the only one to figure out it's a crapshoot if I buy one.

I live two hours from the nearest Apple store, so it's not like I could keep going back until they fix problems for me.

What's wrong with Apple? I'm totally mystified. And horribly disappointed.

Mac G4, Mac OS X (10.5.6)

Posted on Apr 17, 2009 5:35 PM

Reply
28 replies

Apr 17, 2009 5:55 PM in response to HalfATechie

HuH? I've had numerous Apple laptops over the years (G3's, G4's and now Intel) and never had any major issue with Airport - not at home, in hotels, at work, anywhere. And I know lots of folks who can claim the same. My new MacBook Pro happily goes back and forth from my WPA2 network at home to a TLS-certificate based secure network at work with no issues at all.

This web site is for people experiencing problems to come and seek solutions. By it's very nature, it is a highly biased sample of Apple hardware experiences. To extrapolate from posts here to the conclusion that Apple building machines with inherent design flaws or massively crummy QC is absurd.

Do some machines have problems? Sure, and any laptop brand will too. But most people do not have any major problems with their machines. Airport works just great, for, literally, millions of Apple users.

Message was edited by: Michael Black

Apr 17, 2009 6:04 PM in response to Michael Black

You make a good point, but surely you've seen the wifi/airport problems posted ALL over the internet (not just here) in the last couple of years. Hundreds of people can't all be wrong. Granted, Apple churns out thousands of MacBooks so perhaps the percentage needs to be considered. But it would still be a crapshoot and I feel sorry for all the people trying to deal with it all the time. Do a search on "macbook connectivity issues" and you'll see what I mean.

I'm doing my research before I buy and this problem is widespread and ongoing.

Are you an Apple salesperson or something? I'm an Apple fan, but this really gives me pause before buying such an expensive item with so many known problems.

Apr 17, 2009 6:15 PM in response to HalfATechie

I am not associated with Apple computer in anyway. But I've been buying and using Apple hardware for over 20 years now. I am on my 6th Apple laptop now, and I have never had any major issues with wireless connectivity. And I know dozens of other Apple hardware owners and users who can claim the same thing.

Not only would I not hesitate to buy an Apple laptop, but I didn't - recently bought a new MacBook Pro to replace an aging powerbook G4. I did not think of it as a crap shoot at all. The opposite in fact, as I have had very few problems with my Apple machines, and the ones I have had were promptly and expertly taken care of (I've had a trackpad on a TiBook go funky, a HD stop dead, but each issue was repaired under AppleCare without complications).

One thing about internet reports is that you cannot discount user effect. I'm not saying that all the posters were the root cause of their reported problem, but as someone who works in IT support, I can absolutely assure that some of those were!

Apr 17, 2009 6:18 PM in response to HalfATechie

Right. Because, as we all know, the Internet knows all, and is never wrong.

Try the following:

Google search the following: "transmission problems <the make/model of car you own>". You'll find hundreds of thousands or even millions of hits. Do you have transmission problems (and if you do, wow, did I pick a bad example!).

These issues are not as widespread as you fear.

Apr 17, 2009 6:27 PM in response to HalfATechie

HalfATechie: You are clearly determined to be scared. We can't do anything about that. The overwhelming majority of MBP users experience no wifi problems at all, but you needn't pay any attention to that if you don't want to. If playing it safe is what feels right to you, keep right on. Nobody has to buy a MBP.

Apr 17, 2009 6:45 PM in response to eww

Actually, I want very much to buy one. I was searching for a modicum of reassurance on this forum that the opposite is true of what I thought. That's why I posted this, to see if there's some good news out there somewhere. If you read the forums and do google searches, it's very disappointing to see the amount of problems with Apple's wifi. I still think there should be far fewer such problems....

Thanks for the input, everyone.

Apr 17, 2009 6:51 PM in response to HalfATechie

If you read the forums and do google searches, it's very disappointing to see the amount of problems with Apple's wifi.


If you read the forums and do Google searches, you will find only the users who are having problems. Nothing we can say will convince you that they are a tiny minority of the user base, though in fact that is true. You are at the mercy of an irrational fear.

Apr 17, 2009 7:38 PM in response to HalfATechie

Just another 2¢ worth, but I've never had any problem with my MBP connecting to the internet wirelessly. And from my observation, often if there is a problem, it's a configuration problem rather than an intrinsic MBP problem. I was surprised to find my MBP could connect to a router across the street in Lubbock--I didn't expect it to have quite so much of a range. As has been said before, the people having problems post about them, and you never hear from all the people who never have a problem.

Apr 17, 2009 10:57 PM in response to S.U.

I second that.. When it comes to networking wirelessly it's definitely a configuration issue. Especially when dealing with Linksys etc.. :PC based routers. However, when they work, they work perfectly with no problems. I have experienced this myself recently though. I was in the Bahamas, loyal MAC person with his MBP could not even see why everyone else around him with PC laptops could see a free wifi signal and he couldn't. I felt bad for him because he couldn't work. What was interesting was I yanked out my Iphone and the WIFI in the phone didn't see it either. Can anyone explain to me why that is, and what in the world could have possibly caused this?

Regards,

Apr 18, 2009 2:08 PM in response to HalfATechie

Be sure to also Google "Dell laptop WiFi issues", "HP laptop WiFi issues", "Toshiba laptop WiFi issues", etc. You'll find about the same number of hits.

Which would then lead you to the logical conclusion that WiFi does not work and you should not buy anything that uses it.

This is what Google and the Internet was designed for. It will also show you that you should not buy a car, motorcycle, bicycle, refrigerator, etc.

Think of the money you are going to save.

Apr 22, 2009 12:15 PM in response to deggie

Ohh, how very interesting, not to mention ironic. Notice the posting titled "MacBook Pro (Late 2008) Wireless Issues" with more than 12,000 hits and 158 replies (so far) that spans six months.

I don't really care about Dell, HP, or whatever. I'm into Apple and I expect more from them---at the very least, not to have this much trouble with wireless issues.

Just because other laptop makers have some wireless issues doesn't mean Apple should follow suit---quite the contrary. I find it hard to believe that everyone who posts wi-fi problems are causing their own problems through ignorance or lack of configuration savvy. Especially the ones (and there are many) who say the PC laptops work great on existing wireless systems, but their new and expensive MacBooks do NOT.

Maybe the posters defending wireless Macbooks are in the minority???

Just a thought....

Apr 22, 2009 1:35 PM in response to eww

I swear I'm not a troll. I love Macs and I have two of them...an iMac and a G4 tower and I use them both, all day every day. I'm a huge fan and think Apple is brilliant in most of what they do. I was stopped cold on buying a MacBook because of wi-fi issues that appear to be plentiful out there. I appreciate your loyalty but you seem to be ignoring the problem that obviously exists.

I was looking for reassurance here in that not all MacBooks have these wi-fi issues as I can't afford to deal with them. I'm still researching this perplexing problem. (See aforementioned post, "MacBook Pro (Late 2008) Wireless Issues").

I wasn't looking for problems. Before making a purchase, I wanted to see which wireless router might be the best one and that's where I found endless discussion on the problems countless people were having---on many different forums.

If I do buy a MacBook and do NOT experience the wi-fi connectivity issues, I'll be sure to report the good news right here.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I WANT to buy one, but I'm AFRAID to!!!

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