Previous 1 2 Next 17 Replies Latest reply: Apr 27, 2009 9:27 PM by Kenichi Watanabe
ttwjones Level 1 Level 1 (0 points)
My original iPod from about 2003 is still working. I originally loaded it using Musicmatch. Now I have some music from CD's copied into iTunes that I want to transfer. Itunes seems to recognize that my iPod is there, but I can't transfer new music to it. I've set iTunes to transfer manually so I don't lose the music on my iPod. I've read post from "Frank 147" dated April 12, 2009. His is a similar problem. What can I do?

Dell Dimension, Windows XP, Internet Explorer
  • Kenichi Watanabe Level 7 Level 7 (30,465 points)
    Just want to confirm that this is a very early iPod that has a FireWire port in it, instead of the Dock Connector.

    So your computer has a 6-pin (powered) FireWire port, is that correct?

    If the above it true, you may need to use Restore on it, because you were using it back when Apple did not even have iTunes for Windows. Restore will install the latest version of the iPod's software, which is probably needed to make it compatible with iTunes.

    If you don't want to lose the song files on the iPod, try using this method to transfer the songs files from the iPod your computer first.

    http://lifehacker.com/software/ipod/how-to-copy-songs-from-your-ipod-to-your-pc- 105256.php

    Actually, if you were using the iPod with MusicMatch, the songs may be stored more plainly on the iPod. Enable disk use on the iPod and open it using Windows Explorer. See if there are any obvious folders on the iPod where the song files are stored. If not, use the link above to make hidden files and folders visible.
  • ttwjones Level 1 Level 1 (0 points)
    My iPod came with a dock connector. When I opened it in i-Tunes, I did update the software to version 2.3.
    I will try your other suggestions. Thank you
  • Kenichi Watanabe Level 7 Level 7 (30,465 points)
    That "2.3" software sounds like a 3rd gen iPod. It has a dock connector, touch (not click) wheel, and four round touch buttons that glow orange.

    The 3rd gen iPod was designed to be connected using FireWire. If you are connecting it to a USB port using a USB Docking Cable, it may not work properly, and it will not charge while connected.

    Do you have a FireWire connection, or are you using USB?
  • ttwjones Level 1 Level 1 (0 points)
    Kenichi Watanabe wrote:
    That "2.3" software sounds like a 3rd gen iPod. It has a dock connector, touch (not click) wheel, and four round touch buttons that glow orange.

    The 3rd gen iPod was designed to be connected using FireWire. If you are connecting it to a USB port using a USB Docking Cable, it may not work properly, and it will not charge while connected.

    Do you have a FireWire connection, or are you using USB?
    Kenichi Watanabe wrote:
    That "2.3" software sounds like a 3rd gen iPod. It has a dock connector, touch (not click) wheel, and four round touch buttons that glow orange.

    The 3rd gen iPod was designed to be connected using FireWire. If you are connecting it to a USB port using a USB Docking Cable, it may not work properly, and it will not charge while connected.

    Do you have a FireWire connection, or are you using USB?



    My iPod has a dock connector, touch wheel and four round buttons that do _not glow_. I believe it came with a USB cable, but I may have had to purchase it to use with a PC. I've recently discovered that I can connect it to my computer via USB and to the separate charger at the same time (3-connector cable). Otherwise the battery discharges too rapidly.
    I can find my music files on the iPod using Windows Explorer. They seem to be jumbled up, not obviously in albums or playlists. If my software is supposedly up-to-date, do I have to restore? I hate to do this unless it's absolutely necessary, because, over the years, adding music has always been a slow and difficult process. And I don't want to lose the playlists on the iPod. Or will this be the only way to solve my problem?
  • Kenichi Watanabe Level 7 Level 7 (30,465 points)
    The buttons should glow at the same time the back light for the screen comes on.

    It would not have come with a USB Docking Cable; it would have come with a FireWire docking cable. I don't think Apple even made USB docking cables at that time, since the first iPod to fully work with USB was the next model, the 4th gen iPod.

    If you have the special docking cable that has both USB and FireWire, that is good. You should be connecting the USB end to the computer and the FireWire end to the power adapter. That is the only way to sync and charge your iPod at the same time, other than having a FireWire port on the computer and using FireWire to sync and charge.

    Otherwise the battery discharges too rapidly.


    So one problem with the iPod is that the battery is worn out. But the iPod should operate normally as long as it is connected and receiving power through the dock connector.

    I can find my music files on the iPod using Windows Explorer. They seem to be jumbled up, not obviously in albums or playlists.


    If you can see the music files on the iPod, that is good. Try the following.

    Run iTunes. Go to iTunes preferences Advanced pane. Check BOTH the check boxes for +Keep iTunes Music folder organized+ and +Copy files to iTunes Music folder when adding to library+. The second checkbox, if you did not have it checked before, you can uncheck after this procedure. Also, note the location shown in +iTunes Music folder location+; that is where your music files from the iPod should end up.

    With the iTunes window open, create a new playlist and name it Transfer (or whatever you want). Select that playlist in the iTunes sidebar. Open a Windows Explorer window and show the music files on the iPod. Select all the music files or select the folder(s) containing the music files, and drag them to the open iTunes window over the empty Transfer playlist listing. Drop the folder(s) or songs files onto the listing in the iTunes window. iTunes should add those songs to the Transfer playlist and your main Music library. At the same time, it will copy the music files to your designated +iTunes Music+ folder and organize/rename the files by artist and then by album. The reason you created the Transfer playlist is so that you can see all the added songs in one place, instead of scattered through your Music library listing.

    Do a +Get Info+ on a few songs transferred from the iPod to make sure they are being accessed from your +iTunes Music+ folder. The path the song's file is in the Info window, on the Summary tab.

    Unfortunately, there is no easy way to retrieve the playlist. You may be able to do it with a third party utility, but the one I know of that can retrieve playlists is not free.

    http://www.zeleksoftware.com/liberator.htm
  • ttwjones Level 1 Level 1 (0 points)
    I have a few questions before I try what you have suggested. First, I guess you're suggesting that I copy all the music from my iPod back into iTunes so I can restore my iPod and not lose the music and its organization. Is that correct?
    Then, after I restore, I can (hopefully) transfer all of my music back to the iPod. Is that correct? I also expect that I should add any music that was not previously on the iPod to the transfer file before transferring it back, correct?
    The assumption here is that after restoring, the iPod will behave better and allow me add back all of my music, correct?
  • Kenichi Watanabe Level 7 Level 7 (30,465 points)
    I guess you're suggesting that I copy all the music from my iPod back into iTunes so I can restore my iPod and not lose the music and its organization.


    Yes. The organization in the iTunes library listing and in the +iTunes Music+ folder will be based on the tags in the music files (data embedded in the files such as song name, artist name, and album name).

    after I restore, I can (hopefully) transfer all of my music back to the iPod.


    Yes. If you use the sync setting, once you get all of your songs (the existing songs and the ones from the iPod) set up the way you want them in your iTunes Music library, including any playlists you may want to create, you sync your iPod to the iTunes library. Based on your sync settings, the iPod will mirror what's in your iTunes library. If you later add more songs and sync, the iPod will have the new songs. If you remove songs from the library and sync, the iPod will lose those songs.

    You have the option to not use the sync setting; you will +manually manage music+. In this mode, you manually add songs and remove songs from the iPod using iTunes. You are not syncing to your library.

    I also expect that I should add any music that was not previously on the iPod to the transfer file before transferring it back


    There is no "transfer file." At any time, you can add new songs to your iTunes library and then sync the iPod. Based on your sync settings, the iPod will have the new songs after syncing. So it's an ongoing process, not something you have to do BEFORE anything else.

    The assumption here is that after restoring, the iPod will behave better and allow me add back all of my music


    Of course... If the iPod is not working, it's not working.
  • ttwjones Level 1 Level 1 (0 points)
    I did what you recommended and it didn't work like you suggested. First, while I could see my existing iPod files in Windows Explorer, I was not able to drag them into an iTunes playlist. Nor could I copy and paste files from Explorer to iTunes.
    So I found the same files on my computer in "My Music". I moved the files I wanted from there to the iTunes music folder. So now I had all of the music I wanted on the iPod in my iTunes music folder. I did some rearranging of files and consolidating into playlists. Then I restored my iPod and synced it. Only the files that I had recently downloaded from CD into iTunes were put on the iPod. None of my music that was previously on the iPod is there now. Why did it not transfer when I synced?
  • Kenichi Watanabe Level 7 Level 7 (30,465 points)
    Why did it not transfer when I synced?


    If the songs are in your iTunes library (they appear on the list in iTunes), and on the iPod's Music tab (in iTunes), it is set to +Sync music - All songs and playlists+, then the iPod should have the exact same songs after you do a Sync. Make sure it is not set to just sync +Selected playlists+.

    So I found the same files on my computer in "My Music".


    If you already had the song files on your computer, then trying to get them off the iPod was wasted effort.
  • ttwjones Level 1 Level 1 (0 points)
    Not all of the music listed in my iTunes Music list shows up on the iPod music tab. Then when it syncs, not all of the music on the iPod music tab transfers to the iPod. Of the music that has transferred, all of it is in MPEG4 format and was recently taken from CD into iTunes. Most of the music that did not transfer is in MP3 format and was taken from CD up to five years ago using Musicmatch or Yahoo Jukebox. Only one album in MPEG4 format did not transfer. When it syncs there is a list of about 100 items that did not transfer "because the file could not be found. It is set to sync all.
  • Kenichi Watanabe Level 7 Level 7 (30,465 points)
    For the music that did not transfer, try playing that same song in iTunes. Does it play in iTunes?

    Not all of the music listed in my iTunes Music list shows up on the iPod music tab.


    That statement does not make sense. The iPod's Music tab in iTunes (select iPod in the sidebar and go to the right side of the iTunes screen), does not contain a list of songs. It does contain a list of playlists, but if you have +Sync music - All songs and playlists+ selected, it will transfer all songs in your iTunes library. Well, all songs that have accessible files, that is; if a song's file was moved or removed, that song will not be playable in iTunes and it will not transfer to the iPod (because iTunes cannot locate the associated song file).
  • ttwjones Level 1 Level 1 (0 points)
    You said my statement did not make sense when I said "Not all of the music listed in my iTunes music list shows up on the iPod music tab". What follows is an example. Yesterday, when I restored and synced the first time, I transfered about 77 files (300 mb) to my iPod. Since this morning I have revamped the music in my lists so that i have transferred about 680 mb or 196 tracks of music to my iPod. That is essentially everything that appears in the iPod Music list in iTunes. There's another almost 2000 mb still in my iTunes Music list that does not show up in the iPod Music list. When I view the iPod music list, I see the albums and all songs in those albums. I have no playlists as such. I'll have to work on those remaining files so iPod will list them. Do you have any suggestions?
  • Kenichi Watanabe Level 7 Level 7 (30,465 points)
    I think I see the disconnect here. You must be looking at Music under the iPod's name (in the sidebar). When I say Music tab, what I mean is:

    Select the iPod's name in the sidebar under DEVICES.
    Look over to the right on the iTunes window.
    Toward the top of the window, you will see "tabs" starting with Summary.
    Select the Music tab. On take tab, you set up how your music is synced.

    If you want to have it sync everything that you see and can play in your main Music LIBRARY list, you need to set it to +Sync music - All songs and playlists.+ Then click the Apply button at the bottom right corner of the iTunes window.
  • ttwjones Level 1 Level 1 (0 points)
    The "Music" tab is already set to "sync all". But if the iPod can't see all those other albums for whatever reason, then they won't sync. Any other suggestion on how I can get the remaining albums in my iTunes music list to be visible in the iPod music list?
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