University network blocks mail.app

Hello, I have a problem with my university network, I cannon connect to my mail accounts through Mail.app and I cannot also connect to many things. I open an ssh tunnel with my web server with ssh -D 9999 user@server_ip and connected with SOCKS proxy, with this i solve all my problems except that now i can send emails from mail.app but i cannot receive.. 😟

Any suggestion on this?

Thanks in advance!

MacBook Pro 2.5, Mac OS X (10.5.6)

Posted on May 1, 2009 6:00 PM

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13 replies

May 1, 2009 7:07 PM in response to panosru

A local university that I once attended would let you receive mail via imap/SSL, but you had to port forward an smtp port through ssh when you were off campus in order to send mail through them, e.g. ssh ‑L25252:universityMailServerName:25 user@universitySSHserverName. Then in Mail's preferences, select smtp server localhost port 25252 and imap or pop server universityMailServerName with SSL and port 993 (imapS) or 995 (popS). The smtp port 25252 could be anything as long as it matched in the ssh command and Mail's prefs. Perhaps you could try that instead of declaring a proxy port.

May 2, 2009 6:05 AM in response to panosru

Universities are hot targets for internal and external attackers, so don't be surprised if the firewall rules are rigid. It's unlikely that they'd be blocking IMAP or POP and more likely that they're blocking IPs or domains. You could check if your mail server is blacklisted. What about other students, do they have the same problem?

Also, are you using your personal laptop? Universities tend to be separated into several networks. If you connect from a different university network does it work? It may just be the admin on the current network you're on that's blacklisting or preventing incoming mail.

May 4, 2009 4:04 AM in response to panosru

Folks,
I just wanted to chime in and say THANK YOU to Ernie! I work for a very large company in the Middle East with a VERY, very robust firewall. Suddenly last Fall my Mail program stopped working on my G5 and MacBook Pro, but was OK with my iPod Touch and my laptop worked anytime I was outside of the firewall. I even pinged the ports to make sure they weren't blocked (using Terminal). Since September, 2008 until today, I could not solve the issue. Then I read this thread, saw the comment about the SOCKS Proxy. I "unticked" the SOCKS proxy box and like MAGIC, Mail is working perfectly again.

Our IT group certainly blocks a myriad of URL's, but my experience backs up the previous comment about leaving the email ports open.

Good luck..and thanks again!
Bob

May 4, 2009 4:22 AM in response to panosru

I don't have to connect through SOCKS proxy to connect to University network, i just tried the proxy option to see if i could get my emails from client instead of webmail.

I connect normally to university network without any proxy setting, my problem is that their network blocking my mail.app client and i cannot send/receive emails from their network. I tried to connect through wifi with my iPhone and connect with 3G from my Macbook Pro to see if i can get my emails, and everything works great with 3G! But i don't want to use my iPhone as me internet provider, i prefer university network because its a lot faster but its a lot more secure, its firewall blocks everything... 😟

May 4, 2009 9:23 AM in response to panosru

As I asked before, are any of your classmates having the same problems as you? Did you ask the university if this is normal?

There's a balance between security and convenience. You want to use the network because it's more secure, but you're upset that their firewall blocks everything (hence why it's more secure). Ask them if this is their policy, and if it is, then there's nothing you can do about it.

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University network blocks mail.app

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