Photoshop not responding

*In case you don't get any responses..........*

Since Photoshop is an Adobe product, you may be better off posting over on Adobe Photoshop Forums where the Photoshop users hang out.


Sorry, I do not know enough about PS to answer your questions.

Hi Fraserdon,

What version of PhotoShop is it?

First, Safe Boot , (holding Shift key down at bootup), use Disk Utility from there to Repair Permissions.

Then reboot once more.

Mac OS X: What is Safe Boot, Safe Mode...

http://support.apple.com/kb/HT1564

PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.

Fraserdon,

BDAqua's advice is great. As for not being able to scan, you may need to re-install the scanner software as the Twain drivers for both scanners probably got tossed when you uninstalled PhotoShop.

HI,

*"I get a message saying application has suddenly stopped and am asked to re-open but to no avail."*

*What to do when applications quit unexpectedly.*

There are several reasons an application might quit suddenly. If an application does so repeatedly, try to correct the problem by:
• Reopening the application. Click Reopen in the dialog that appears when the application quits unexpectedly.
• Clicking Try Again in the dialog that appears if the application crashes after using the Reopen button. If there is a problem with the application's preferences file, clicking Try Again sets the application to temporarily use new settings based on the application's default settings.
• Restarting your computer by choosing Apple > Restart.
• Uninstalling any third-party plug-ins or enhancements for the application that's quitting unexpectedly. When you update an application or Mac OS X, a plug-in or enhancement you previously installed may not be compatible any longer.
• Reading the application's documentation (including Read Me notes) to check if it's compatible with your version of Mac OS X.
• Opening another document in the application. There may be a problem with the document you were opening before.
• Using Disk Utility (in the Utilities folder of your Applications folder or on your Mac OS X installation disc) to repair the disk.
• Updating your software by choosing Apple > Update Software. Updates often correct issues found in previous versions. For applications not produced by Apple, look for updates on the manufacturer's website.
• Disconnecting any peripheral device you just connected (for example, a printer). It may not be compatible with your version of Mac OS X. If disconnecting the device solves your problem, contact its manufacturer.
• Running Apple Hardware Test, on a disc that came with your computer. If you just installed hardware, such as additional memory, Apple Hardware Test can tell you if it's defective. If you can't find Apple Hardware Test, take your computer to an Apple Authorized Service Provider.
For more detailed information about problems with applications quitting unexpectedly, click the link below to search the Apple Service & Support website.




Carolyn 🙂

Thanks for the update. This will help other PS users here in this forum. Glad you found a solution.




A previous poster "LilyLC" mentioned something about "Twain drivers."