Problem downloading files with japanese names
The group-ware is Cybozu, made in Japan, and now it is in version 6.
Officially, the only supported browser is MS Internet Explorer versions
5 and above (should be there something like that? I though it was
supposed to support ANY browser since that's the MAJOR selling point
for browser-based group-ware solutions...). And more: it seems that
support for Macintosh is non-existent.
Since the Panther upgrade, me and my colleagues can't download files
whose names are in japanese and that are stored in or sent to us by the
group-ware . We are working in a telecommunications company (here in
Japan), but our team focuses on media and advertising, and so are the
only ones having Macs (in an almost exclusively Windows environment).
To add to the complexity, our target market is brazilians who live in Japan
(trust me, there's a lot of them!). So our Macs have to deal also with
the accentuated characters of the Brazilian Portuguese language, english
AND japanese.
In a way, the Mac is the ONLY successful solution to such an environment.
Since administrative and other mundane tasks don't require dealing with
multilingual files, the vast majority of the employees use Windows (nothing
new there, eh?). The problem only starts to affect us when we request help
to the System Administrators. I called on them about this problem but it
seems that we are deep under in the priorities list.
So I present the problem here:
-When clicking in the link:
With Firefox, Netscape and Explorer, there is no problem.
With Safari, I am sent to the login window of the group-ware.
-I figured out that the problem is with the way the URLs are presented.
Let's say that the file I want to download is <a href="http://www.geocities.jp/claytonshima/Imagem1.gif>this</a>.
<a href="http://www.geocities.jp/claytonshima/Imagem2.gif>Here's a sample of a good URL (in Firefox, Netscape and Explorer).
http://www.geocities.jp/claytonshima/Imagem3.gif>And this is the URL in Safari.
So it seems that the problem is the way that Safari handles the japanese
characters in the URL.
Any insights on this?
Thanks in advance!
Clayton Shima
PS: Edited and included the link to the images because I couldn't figure out how to write in japanese here in these discussion boards.....