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10.5.7 - Bluetooth keyboard and mouse not working anymore

Updated to 10.5.7 and since then after some minutes my Appley wireless keyboard and the mighty mouse do no work anymore.

Note that the connection is not lost. When I then turn bluetooth off, the system tells me that the connection got lost and when I turn it on again it works as before. But after some minutes it won't works.

This happens on a new MBP.

How can I solve this problem?

MBP, Dual Xeon, Mac OS X (10.5.7)

Posted on May 13, 2009 11:19 AM

Reply
172 replies

Jul 5, 2009 7:40 AM in response to mixmastermike

Its a complex timing issue. Its absurd to even think that the software update is related to radio interference.

After playing with my recommended fix over the past week, I still do get a few lockups, but they are very very few - maybe 2 or 3 the last 5 or so days. Cutting back on service requests may or may not help - e.g. if you have multiple BT devices, try using only one.

Questions for everyone:

* Do you have multiple BT devices attached to your computer? I use both a mighty mouse and a wireless keyboard.
* Do you have a Macbook with trackpad enabled? I have a newer 13" and do not have the ability to disable the trackpad, which means the mouse and the trackpad can send events.
* Check your logs. Maybe there are errors on boot

Jul 5, 2009 3:14 PM in response to composerdude

I disabled Bluetooth PDA sync last week and it made no difference. Bluetooth dropped 5-6 times in about 2 hrs yesterday. This is not fun when you are playing WoW and tends to get you killed when it happens at the wrong time 🙂

The BT Mighty Mouse is the only BT device being used in the household so at least my problem isn't BT interference from other BT devices. I don't use a BT mouse at work on the iMac so am only experiencing this problem with the MBP.

I never had the BT mouse disconnect before 10.5.7. I didn't use 10.5.5 or 10.5.6 for any serious amount of time though because they would both drop wifi connection up to several times a minute, so I stayed with 10.5.4 which is a whole other discussion thread, and a long one. FWIW 10.5.7 is a little better on the wifi stability on my machine but still drops periodically.

Jul 6, 2009 1:32 AM in response to William Dalzell

William Dalzell wrote:
The BT Mighty Mouse is the only BT device being used in the household so at least my problem isn't BT interference from other BT devices.


It is extremely unlikely that BT devices would interfere with each other. BT radios are by design limited to very low power & short range. They share a part of the radio spectrum with an increasing number of other services, most of which use higher power to achieve greater range. That would make them very unreliable except for the fact that BT devices slice up this shared part of the radio spectrum into thousands of very narrow channels & "hop" from one channel to another over a thousand times a second. Thus, they are usually able to find little bits of the radio spectrum that no other service or BT device is using frequently enough that communication appears continuous. This is possible in part because BT is a comparatively low data bandwidth service & these narrow little channels are still wide enough to support its modest data rate.

Since BT & the other services use radios carefully designed to transmit only over their assigned channels (whatever the service's assigned width or power) even if they malfunction, interference among them is rare. The problems come largely from devices not intentionally designed to broadcast radio signals that can malfunction & emit relatively high power broadband noise signals that knock out wide parts of the spectrum at once. This principle is used intentionally in military jammers; here it is an unintended consequence of poor design (like with some "home brew" PC's).

Jul 8, 2009 12:08 PM in response to gnaegi

Somewhat good news -- got an email reply on my bug report saying that this is a known issue, it's "being investigated by engineering," and has been filed in their bug database under the original Bug ID# 6644596. So hopefully a real fix is coming soon.

And for what it's worth, it's been a little over a week since I disabled Bluetooth-PDA-Sync per the earlier suggestion, and I've only had the one previously mentioned normal drop and one phantom drop (no drops at all in the last 4 or 5 days). Quite a change from the multiple phantom drops I was experiencing every day before disabling it. I understand that it's not working for everyone, but it's worth testing out if you haven't tried it yet.

Message was edited by: kidjesus

Jul 26, 2009 8:28 PM in response to kidjesus

i have disabled the sync as suggested by kidjesus but having huge problems. also sometimes the clicking of the mouse button doesn't work yet the cursor is still responsive to movement of the mouse. on testing the trackpad the clicking still works...so the connection of the mighty mouse is really bad still. i noticed it usually occurs when I am on Safari but not sure if that is the real reason since I am always surfing. haven't tested the mouse on other browsers either.

anyone using firefox and have this same problem?

Jul 30, 2009 11:03 AM in response to generalstudies™

Here's a nice little twist on the issue. For all those whose bluetooth keyboards or mightmouses stop responding try this:
1. don't reset bluetooth or relaunch finder or anything.
2. Go to your wi-fi settings (next to your battery icon) and turn off Airport, then turn it back on.

For me this also clears the issue and my mighty mouse and keyboard start responding again.

So for me this and turning on/off bluetooth works. Here's another Mac forum with the same issue:
http://discussions.apple.com/thread.jspa?threadID=2029413&start=0&tstart=0

I'm sure there are others.

10.5.7 - Bluetooth keyboard and mouse not working anymore

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