Shure X2U usb adapter (XLR to USB) for microphones - very low volume

I've just bought a Shure Sm57 and X2U usb adapter - however when I plug it into Garageband there are no level controls (understandably) but even with full gain turned up on the adapter the levels are so low as to be unusable. I need to be right on top of the mic for any pick up (about three or four green lights on the bar) and as soon as I turn my head or go more than two inches from the mic, everything drops off.

I've tried the mic with a stereo adapter and put it through my Griffin iMic and seem to have similar problems, but when hooking the mic up to a proper pre-amp kit on a stage, the sound was delicious!

Anyone using one of these adapters, anyone with a problem?

Do I need some sort of powered pre-amp? I doubt it the manual advises just to plug it straight into the USB.

I'm running 10.5.7 so no need to run the drivers (they wouldn't let me anyway!)


Help!

Mac Pro 2x2Ghz 1Gig, Mac OS X (10.5.7), MacBook Pro 2.2 ghz, iMac G4 1Ghz and 12" iBook G3 running 10.4.11

Posted on May 27, 2009 10:38 AM

Reply
27 replies

May 31, 2009 6:08 PM in response to Dominic O'Rourke 1970

Dominic O'Rourke 1970 wrote:
I don't think it's the mic or the x2a - but something to do with the driver not being effective.


The x2u is a great idea, and maybe with the right mic, works like a champ.

However, it's an ambitious product at its price point, and doesn't provide a lot of juice.

From everything you've said, it sounds to me like the x2u is the culprit not the driver. It sounds like it simply doesn't provide enough power to adequately amplify the SM58.

May 29, 2009 2:21 PM in response to Lust

OK - went through the Audio Midi setup - and there was no way within that that I could increase the Mic volume - the whole section was greyed out, with the two channels being to the far left i.e. 0.

Thanks for the suggestion - and this may actually help me when I'm looking to record more than one voice at a time.

There is this thread http://discussions.apple.com/thread.jspa?messageID=9468661&#9468661 which made me think it may be a device driver - but I've had no success in downgrading the extension.

I'm re-installing 10.5.6 on my laptop - to see if I can get it to work there.

May 29, 2009 12:02 PM in response to Dominic O'Rourke 1970

OK - the replacement SM58 microphone, with a new usb arrived.

I've set it up - this time putting a pair of headphones into the monitor jack of the USB adapter - and the pick up over the monitor is amazing, I can be about two feet away, talking quietly and it picks up everything - a little bit of background hiss, but this can be reduced by adjusting the monitor and volume dials.

Plugged into my mac is a different matter - the pick up is still negligible - very low, and with no controls.

Checked in Sys Pref Sounds and in GB - the levels are so low as to be unusable - unless I sit an inch away from the mic.

This is with the gain dial of the USB adapter turned up quite high - possibly 8 or 9 out of 10.

I'm thinking now the problem lies with the Mac side of things - I wonder if the drivers are doing what they are supposed to do.

May 29, 2009 4:04 PM in response to Dominic O'Rourke 1970

The procedure has nothing to do with setting volume levels in Audio Midi Setup.

Greyed out slider's are normal.

It's a method used when using 'input' only USB devices. Input only USB devices can be problematic for some DAW's.

So setting up such a USB input device with the Mac's built-in as an aggregate device is a workaround for such cases.

Not sure that is what is going on for you...since GB seems to handle USB mic's normally.

May 30, 2009 12:13 AM in response to Lust

****, thanks for clarifying that.

I set up the SM58 and the internal mic on the laptop, as an aggregate device.

The pick up was much better, when facing the laptop, but from behind it, or two feet away, using only the mic, pick up was poor.

I'm assuming most of what was being recorded was going through the laptops internal mic.


I tried another 'trick' and took a line out of the USB's monitor (headphone) socket and fed that into the line in - but was getting terrible buzzing/hissing, and even worse pick up than through the mike.

I don't think downgrading (erase and install) the OS to 10.6 has helped much, even if the manufacturers suggest using that version.

May 30, 2009 5:32 AM in response to Dominic O'Rourke 1970

So you have an input and output. You would want to aggregate the X2U with the built-in output.

Choose the X2U as input in GB pref's and built-in output for output.

It's just something to try. However, like I said GB normally seems to handle USB input devices.

And since you are getting some kind of level I'm not exactly sure what that means either.

But at least it troubleshoots one possible issue.

May 31, 2009 1:31 PM in response to Dominic O'Rourke 1970

OK - just to let you know I think I have found the solution to my problem.

Two instances - firstly my Mac Book Pro.

Having got the mic to work on 10.5.6 on my laptop, I upgraded to 10.5.7, and everything worked ok.

My conclusion - it's not a problem with the OS but with my setup on the Mac Pro.

Secondly - my Mac Pro Tower.

I reset the audio midi settings. The microphone improved pick up but not as loud as I would have liked.

I've installed an Audio Unit in GarageBand that artificially puts gain on the source, and have used that to boost the signal.

All in all I'm not as happy with this mic as I thought I would be - I need to be about 5cm from the mic for a decent pick up.

I don't think it's the mic or the x2a - but something to do with the driver not being effective.

Thank you for the help.

Jun 4, 2009 7:40 AM in response to Dominic O'Rourke 1970

Hello. My name is Daniel. I work at Shure and actually worked on the development of the X2u.

You shouldn't need to set up an aggregate device to get this to work. Also, as long as you are running 10.5.6 or above, there is no need for the driver. It is already installed.

The X2u provides 40 dB of gain. It is more than enough to power the SM58/SM57 microphone for normal applications, such as vocals, spoken word, guitars, amps, drums, and so on. So, I don't think this is an issue with the X2u not providing enough gain.

I am curious to know - what are your settings for mic gain/volume and monitor? You mentioned that in the monitor it sounds great, but the levels are low going to GB. This indicates to me that it could be the gain setting. Is it turned up all the way? Can you make the tri-colored LED go into the red?

One thing to keep in mind is that both of these microphones are cardioid microphones. I noticed that you mentioned when you "turned your head" the sound is too quite - this is the way these microphones are designed - to only pick up the source directly in front and reject things from the side and the back.

I hope I can help resolve this issue for you.

Jun 4, 2009 8:39 AM in response to jimmy2sticks

jimmy2sticks wrote:
Hello. My name is Daniel. I work at Shure and actually worked on the development of the X2u.

The X2u provides 40 dB of gain. It is more than enough to power the SM58/SM57 microphone for normal applications, such as vocals, spoken word, guitars, amps, drums, and so on. So, I don't think this is an issue with the X2u not providing enough gain.

I am curious to know - what are your settings for mic gain/volume and monitor? You mentioned that in the monitor it sounds great, but the levels are low going to GB. This indicates to me that it could be the gain setting. Is it turned up all the way?


Hi Daniel,

I'm a big fan of Shure mics!

The OP said he turned the gain up all the way.

40 dB of gain max on a mic pre does not sound like a lot of juice. I've also found that with interfaces built at such a low price point, real world performance, even with a much higher gain spec, can be anemic. Unless his unit is defective, what else but insufficient gain from the X2U could it be?

I think the X2U is a great idea. I haven't seen any reviews though. Do you know if any exist from a trusted source?

Thanks,

Matt

Jun 4, 2009 11:13 AM in response to MattiMattMatt

Hi Matt,

Glad to hear you are a big fan!

And I see that the OP had the gain at max - my mistake as I overlooked this before.

If the gain is all the way up, and the OP can get it to go into the red on the tri-colored indicator, there is actually nothing wrong here. The X2u is optimized so that you have enough gain in the mic pre to optimize the signal-to-noise ratio. If you record this signal, you can then adjust the gain (level) in the track post recording. As we all know, it is ideal to get the loudest signal to track, but in this case, with 40 dB, your signal-to-noise ratio will stay the same. Meaning that anything past 40 dB will have the same result as adjusting the gain post recording. Does this make sense?

Jun 4, 2009 5:42 PM in response to jimmy2sticks

{quote:}but even with full gain turned up on the adapter the levels are so low as to be unusable. I need to be right on top of the mic for any pick up (about three or four green lights on the bar) and as soon as I turn my head or go more than two inches from the mic, everything drops off.{quote}

That does not sound normal.

What is confusing however, is when he monitored through the X2U.

{quote:}I've set it up - this time putting a pair of headphones into the monitor jack of the USB adapter - and the pick up over the monitor is amazing, I can be about two feet away, talking quietly and it picks up everything - {quote}

Sounds like everything is working as it should and he should have proper input gain accordingly.

Hard to know what's going on really without being in the room sometimes. But it sounds like from his description once it's heads out over the USB something is going on.

Any known issues with the USB codec and Mac's?

By the way it's cool that you stopped in to post.

I have to say while I too am a big fan of Shure mic's, products like the X2U make me scratch my head.

And...
{quote:}As we all know, it is ideal to get the loudest signal to track{quote}

I'm not sure what you mean here. I hope you are not implying that recording as hot as possible in one's DAW is ideal.

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Shure X2U usb adapter (XLR to USB) for microphones - very low volume

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