Genius Bar Question

Hi. I have been having problems with my iMac G5 so I want to get it fix. Is it true that I can get it fix for free at my closest Apple store's genuis bar. I just want to make sure because my closest Apple store is very far away so I don't want to waste my time bringing my big iMac G5 there. Do I have to make an appointment or something? Thank You.

Posted on Oct 14, 2005 9:38 PM

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3 replies

Oct 14, 2005 9:48 PM in response to CHIU4

The staff at the "Genius Bar" can make simple repairs - ie the same kind of repairs you could (in theory) do yourself at home. More complicated problems that require taking your Mac apart, diagnostic testing, or replacement parts, will all be passed off to the store's service center and will of course cost you money for parts and labor unless your Mac is still covered by its original warranty or an extended AppleCare warranty.

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Genius Bar Question

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