Why can't I rent/buy movies with MA or R rating?

Question

Why can't I rent/buy movies with MA or R rating?

It appears that whenever I try to rent/buy movies from iTunes Store via Apple TV or iTunes with a rating of PG, M, they work fine, but if the movie is rated MA I get error message - Can't connect to Store. Try again later. For a 35 year old man I find this censorship frustrating. Can someone shed some light on this for me? Maybe there is a parental control setting I need to change?

MacPro, Mac OS X (10.5.7)

Posted on May 31, 2009 12:31 AM

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Answer 1

May 31, 2009 12:59 AM in response to Incredible Polk

Incredible Polk wrote:
Maybe there is a parental control setting I need to change?

There is. Check iTunes Preferences -> Parental Control.

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Answer 2

_SimonW

Level 1

0 points

Jun 1, 2009 9:59 AM in response to Incredible Polk

This is happening to me too.

It seems pretty random, I've found a few movies I can rent, but most come up with the same error message you've seen. The movie rating doesn't seem to be a factor for me.

I've checked parental controls as suggested, rebooted, made sure software is up to date etc. I even waved a dead chicken. Just kidding. Something is broken with the iTunes store methinks.

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Answer 3

marsang

Level 1

15 points

Jun 1, 2009 5:40 PM in response to _SimonW

agree. somethings broken somewhere.

Message was edited by: marsang

Message was edited by: marsang

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Answer 4

Jun 2, 2009 1:17 AM in response to _SimonW

I'd wave a chicken too mate if it would help but what we really need is the iTunes store to acknowledge the problem and fix it. Wouldn't it be great if you could actually talk to someone at the store?

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Answer 5

Jun 8, 2009 6:42 PM in response to Incredible Polk

iTunes Store reset something at their end over the weekend and now everything is working fine for me. I hope it has fixed the problem for everyone!

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Answer 6

Jun 8, 2009 6:44 PM in response to Incredible Polk

iTunes Store discovered a problem at their end and rectified it over the weekend. I hope this has solved the issue for everyone who was experiencing this problem because my Apple TV is working great now!

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