kmac1036 wrote:
what it all boils down to is this: Best Buy / Geek squad are
NOT certified by Apple to touch those machines. If they were to attempt a repair, any warranty from Apple is
VOID.
Well - I remember looking up some AASPs, and maybe a year or two ago there were some Best Buy locations that were in the database. They are no longer in the database.
As for anyone touching a machine, it's a lot more complicated than just that anyone opening a machine meaning the warranty is voided. There are warranty protections in the US, many US states, as well as countries around the world.
I or anyone else (a friend or independent service personnel) could conceivably open up a MacBook Pro, fiddle around with it, competently reassemble it, and legally the warranty or service contract (AppleCare) would be intact. The key is that the warranty terms don't cover
damage as a result of non-Apple personnel opening up a computer, don't cover aftermarket parts installed in the computer, and they imply that damage caused by Apple personnel or AASP personnel is covered under warranty or AppleCare. I've heard that the service has to be documented in Apple's database though.
At least in the US, warranties are never wholesale voided for violations of warranty terms. Even if a car owner doesn't perform regular maintenance under the hood, should something like a trunk latch falling off would still be covered under warranty. Denial of a warranty claim would need to demonstrate some sort of cause and effect of something improper by the consumer.