WEP wifi no access to router

I am traveling with an iPod Touch and iPhone in European hotel. There is a netgear router in the hall which I assume is supplying the wifi. My laptop is connecting with no problem. Both iPod/iPhone see the network, I sign in and type the provided 27 digit password in. It shows a check mark on network, the symbol for wireless appears with all bars, but it reads no service. I have tried renewing lease, forgetting network, typing in manually the information from internet connection on laptop. I would appreciate any suggestions, Thank you for any suggestions. Oh, both iPod and iPhone work at other open wifi locations without problem.

Powerbook G4, Mac OS X (10.4.11)

Posted on Jun 2, 2009 8:34 AM

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14 replies

Jun 2, 2009 10:28 PM in response to luvlabs

No there is no login window. iPod worked fine at last place which did. I have tried refresh but will give another try. It is showing a 192.xxx.xxx.xxx ip which is correct for the the netgear. Thank you for answering, this is really frustrating. I actually have this problem at my parents also with their ATT modem, so am would really like to find a solution.

Jun 3, 2009 7:13 AM in response to KathleenH

WEP and the touch are problematic to start with. It is really hard to know how the hotel has implemented it and with no access to the router, you are kind of doomed. If this was your home network, I could offer a solution. I guess be thankful your laptop connects.

Your parent's router is a bit easier. AT&T has printed the WEP hex key on the label of the router. You need to enter that into your touch and iPhone to log on to their WiFi network.

Jun 6, 2009 1:51 AM in response to KathleenH

Another hotel another WEP router. Reviewing the posts this seems to be a common problem. One issue seems to be not being able to choose the type of WEP on the iPod, as one can do on the laptop. As many use the iTouch or iPhone as a principal portable computer, this issue should be addressed by Apple. Obviously one cannot reproduce the problem at the apple store. Long ago when I was having a problem with a laptop connecting I found a post that suggested adding either a & or $ at beginning or end of password string. It worked. I cannot locate that information now. I have tried $ at the beginning but retyping the password string is daunting. Anyway, I am still searching for an answer, any help appreciated. Thank you.

Jun 6, 2009 7:19 AM in response to KathleenH

WEP passwords on the touch have to be either 5 characters (64 bit) or 13 characters (128 bit) this is due to how passwords are converted into WEP keys (which apparently is not real consistent in the real world). The workaround is to use the first hex key generated by the router in place of a password.

The real question is, why would any hotel use encryption on a network - especially WEP. As you have discovered, it is a real pain for certain devices. Most laptops are pretty bullet proof, but iPhones and touches are not. All of the hotels that I have used my touch in have controlled access to their network via a web based log in procedure. The network is not encrypted, just inaccessible to people who don't have the log on procedure/password.

Aug 17, 2009 2:10 PM in response to KathleenH

Hope this helps some... I have had similiar issue on WEP networks, the best solution if possible is to change the WEP security to WPA. I have had flawless connectivity ever since. I had tried everything on the router side including firmware updates, manual ip address entry etc... no go with WEP. I had the issue on my linksys wap54g Access point and my netgear wireless G router.
I am now a happy IPOD user again.

Aug 17, 2009 2:41 PM in response to DustinSchmaltz

I too have had several issues connecting to WEP networks. I know it makes since to switch to WPA, but WEP is still widely used. In addition to that, WEP seemed to work flawlessly for me under the old 2.X OS. As soon as I installed 3.0, WIFI problems started.

Yes, WEP is old, but it is still widely used, and therefore, I feel Apple should address this issue. Just my 2 cents.

Aug 18, 2009 6:46 AM in response to Doctor.Dave

WEP encryption has always been a bit of a problem with the touch. You are restricted on password length to 5 characters or 13 characters (128 bit) or you can use the hex code generated by the router in response to the password used. WEP might be widely used but it really should be phased out. WPA and WPA2 are vastly more secure and easier to implement on the touch.

Aug 18, 2009 7:04 AM in response to luvlabs

Oh, I agree it should be phased out, but that doesn't stop the masses from using it. For that reason, I would hope that Apple will continue to support it. They most likely share this view because it is still in the touch. My issue is that 3.0 made it worse (based on my experience and the masses of posts with the same issue). It's amazing to me that a software upgrade trashed WEP.

I debated for weeks whether or not to upgrade to 3.0. What finally convinced me was the ability to add parental control. After the upgrade, the parental control didn't work for me as expected. The other features just didn't make the upgrade worth the $10. (I'll get off my soap box now.) 🙂

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WEP wifi no access to router

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