Getting rid of the ATT00001.htm attachment

Question

Level 1

8 points

Getting rid of the ATT00001.htm attachment

I look like an utter fool when I send email using Mail with an attachment (images, documents, anything) and I get a response form those I am emailing asking what the junk attachment "ATT00001.htm" or any deriative of the numbers ending with a ".htm" suffix.

I am told it is an HTML tag that Mail creates- but since most of my recipients are using a PC and Outlook it appears in every email recipient that I send this to.

Is this a bad design issue with Apple or is there something I need to do to get rid of this? My PC friends all roll their eyes and say this is because it is a "Mac" thing. Any suggestions?

MacBook Pro, Mac OS X (10.5.7), 2.4 ghz intel core 2 duo, 4 gig ram

Posted on Jun 2, 2009 3:17 PM

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Answer 1

thomas_r.

Level 7

32,031 points

Jun 2, 2009 3:26 PM in response to puhiava

I use Mail exclusively and send mail to Windows-users all the time. I've never once had anyone mention such an attachment. Are these fairly ordinary e-mails, or have you added all kinds of fancy stuff to them?

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Answer 2

puhiava Author

Level 1

8 points

Jun 2, 2009 3:42 PM in response to msuper69

Yes, I am checking off the "Send Windows- Friendly Attachments". Categorically, I can say it happens on all my emails that I only send attachments with- it has been going on for a long time too (2- years or so).

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Answer 3

puhiava Author

Level 1

8 points

Jun 2, 2009 3:44 PM in response to thomas_r.

I thought it must be unique to me. These are ordinary emails- I'm not doing anything to them that would mess with HTML. I have a stylized signature using different fonts, but that doesn't seem out of the ordinary.

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Answer 4

jorhh

Level 1

43 points

Jun 16, 2009 6:39 AM in response to puhiava

Hi there,
Exactly the same thing happened to me today after sending a pdf-file to a Windows user: suddenly an additional file ATT1449464.htm showed up at the receipient's end.

The only thing this "attachment" contains appears to be a link to a file:
file:///Users/janonno/Library/Mail%20Downloads/ATT1449464.htm

This is the first time this happened to me (I recently switched from POP to IMAP and I am always using "Windows friendly") - and I am puzzled!

Greetings,
jan

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Answer 5

ekmav

Level 1

0 points

Jun 16, 2009 9:50 AM in response to puhiava

Hi to all,
I have the same problem, but the additional file that showed up at the receipient's end is a .txt file (something like ATT00001-10.txt).
It is important to notice that this .txt file showed up at receipient end only when I sent emails to a Microsoft Exchange Server.
I think that the problem is that the Mail.app does not support 100% the Microsoft Exchange Server.
I would like to ask if this problem is solved in Mac OS X Snow Leopard.

Greetings,
VKM

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Answer 6

Molokoid

Level 1

5 points

Jul 30, 2009 12:24 PM in response to ekmav

I and all my Mac based colleagues have exactly the same issue. The ATT00001.htm attachment contains the portion of the email that is below whatever attachment you have purposely placed. So if you right your message then add attachment and your auto signature looks to be beneath it, at the recipients end they will see the email message and a ATT00001.htm with your signature in it.

I have no idea on how to eradicate this issue.

Someone mentioned it may be something to do with Exchange servers, which I am using, but then, surely so are many business users and i would have thought Apple would have considered this.

Any ideas how we can get an official resolution to this problem?

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Answer 7

msuper69

Level 6

8,705 points

Jun 2, 2009 3:26 PM in response to puhiava

That should not be happening.

When you attach a file are you checking "Send Windows-Friendly Attachments"?

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