Error 8001?

Question

Level 1

8 points

Error 8001?

I've had itunes on my computer for years, keep the software updated, and even bought some music last night. Now when I try to purchase music, it asks for my password, then tells me that it is unable to completely my itunes store request because an error occurred (8001).

Help??

Macbook, Mac OS X (10.4.7)

Posted on Jun 4, 2009 10:52 AM

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Answer 1

Jun 4, 2009 11:06 AM in response to laurentamale

I am having a similar issue from both itunes 8.2 on an imac running 10.5.7, as well as from my iphone.

I can access the store and preview music, but when I try to log into my account, It gives me this 8001 error, and on the iphone it tells me an error happened and to log in from a computer.

any ideas?

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Answer 2

musicvan

Level 1

140 points

Jun 4, 2009 11:10 AM in response to laurentamale

Same here, updated to itunes 8.2 and now unable to access my itunes account, returns error 8001. Using OS X 10.5.7, had no problems on 8.1.x release.

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Answer 3

comer21

Level 1

0 points

Jun 4, 2009 11:11 AM in response to laurentamale

I had the same thing happen to me last night. Both my PC and my ipod cannot purchase anything on itunes. I tried logging out and now i cant log back in.

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Answer 4

Jun 4, 2009 11:12 AM in response to laurentamale

I am having the same issue too. I tried to rent a movie, and it began downloading, but when I try to play it, it gave me error 5103. Then I logged out and tried to log back in, and that's when it gave me the error 8001. I was trying to watch the rental on my brother's authorized computer, but now I can't log into my account on his computer or mine.

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Answer 5

Byakko

Level 1

0 points

Jun 4, 2009 11:13 AM in response to laurentamale

I too am having this problem. iTunes 8.2, Vista x64.

It also happens when I try using the store on my iPod touch 2g

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Answer 6

Jun 4, 2009 11:14 AM in response to laurentamale

i also got the same problem that it dun let me log in my iphone even my computer, i did tried that problem few weeks ago wif my iphone, but i can log in b4 i updated the itunes8.2. Whats happened abt this. I think the itunes got some problems in this version.

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Answer 7

Jun 4, 2009 11:15 AM in response to laurentamale

maybe its just today because i'm getting the same error on itunes 8.1 on mac 10.5.6

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Answer 8

musicvan

Level 1

140 points

Jun 4, 2009 11:15 AM in response to laurentamale

Just tried selecting sign off in the account login dialogue box, your account name is removed from the account box on the main itunes window, shows sign in, then click on this and re-enter your name and password, now logged in again..

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Answer 9

Jun 4, 2009 11:21 AM in response to laurentamale

well, mine's working now.

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Answer 10

laurentamale Author

Level 1

8 points

Jun 4, 2009 11:21 AM in response to laurentamale

Okay, it must have been a glitch. Because after seeing all of the replies of people having the same issue, I JUST tried it again, logged me in, and it worked!

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Answer 11

Jun 4, 2009 5:43 PM in response to laurentamale

Same issue here but when i enabled one-click, itunes store allowed me to rent & purchase movies.

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Answer 12

Jun 4, 2009 7:24 PM in response to laurentamale

I also had this error.
It ***** but in can easily be fixed.
On ITunes under settings there's a sign out option.
Just sign out and sign back in
Problem Solved

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