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Repeated authorization of computer when connecting iPod

First of all, I am using a first generation iPod touch running on 2.2.1 and using iTunes 8.2.

The problem that I am having is as follows:

Every time I connect my iPod touch to my computer, it will open iTunes and it seems as if it were going to sync. It goes though the backing up process and then it stops and this message comes up:

*"This computer is no longer authorized for applications that are installed on the iPod. Would you like to authorize this computer for items purchased from the iTunes Store?"*
*+Sub-note: "If you do not authorize this computer, 50 applications, including "AIM", and their data will be deleted from this iPod."+*

So, every time I click on Authorize and sign in, it comes up with a window saying:
*"This computer is already authorized"*
*+Sub-note: "Including this one, you have authorized one computer out of your available 5"+*

I click OK and it goes through the process of syncing my iPod.

However, even without disconnecting my iPod, I can close iTunes and reopen it to see that the exact same thing happens again (iTunes prompting me to authorize the computer).

This is getting really old and I cannot find a solution to my problem. I have checked the following:
- I have never purchased anything or downloaded anything on more than 1 account
- I have deleted the SC Info folder
- I have tried de-authorizing and re-authorizing

Any other ideas on how to fix this problem would be awesome!
Thanks!

Message was edited by: walexm311

Message was edited by: walexm311

macbook, Mac OS X (10.5.7)

Posted on Jun 9, 2009 1:24 PM

Reply
37 replies

Feb 7, 2012 1:49 PM in response to walexm311

I have the same problem. Here is what I have learned:


All your content -apps, movies, songs- is tagged to a specific iTunes account. The account name is visible on the song or app by CTRL-clicking the item and selecting Get Info. IN the Summary you'll see the iTunes account used to buy it and the owner's name.


A while back, Apple forced iTunes users who had simple user names like "JohnDoe" to establish new user names based on an e-mail so they could have easy audit and a unique idenitfier per user. So "JohnDoe" became "JohnDoe@mac.com" for example.


The probelm is your old iTune content still has the old tag on the songs so now when you Authorize, it sees John Doe@mac.com, authorizes that music, but when it sees the JohnDoe tags on your songs it sees that is illegitimate. And with the new DRM in iTunes 10.5 it pulls the content off your iPhone or iPod. In fact you will actually get flagged for the old JohnDoe username when you authorize, but it will be rejected since Apple doesn't accept that username format. Ironic.


So you have a closed loop.


The Apple store folks tell me there is no fix for this. Either through iTunes or the Apple store. The "fix" is to repurchase all that content under your new user name. for me that means several hundred songs. I've already rebought $35 worth of apps just to kill the annoyance. I'm not ready to fork over $600 to Apple since they are taking me hostage and I LEGALLY OWN THE MUSIC AND APPLE HAS RECORDS OF THE PURCHASE.


Apple needs to fix this since they are s&*$ing their customers now. Wish I had better news.

Feb 7, 2012 2:00 PM in response to RedPoint2112

Seems that's always Apple's 'fix'. Just buy it again. That's wrong at every level. I am having a big problem with Apple's ethics these days. They dont' take responsibilty for their own mistakes, and they put the burdens on other. Looks like Steve Jobs' ethics (or lack thereof) magically live on. (And before I'm attacked for that, I admit Steve Jobs was a visionary and his idea of the look and feel of product, as well as functionality, was ahead of it's time. However, his arrogance stopped him from ever admitting a mistake.)


Here's a somewhat related issue - we have a HUGE amount of content we bought from Apple over the past 11 years. Well, we recently invested in a number of Sonos speakers for our home, and we're loving the system. HOWEVER, it won't play many of the songs we own because of constraints Apple's put on the music. They removed most of the constraints in 2007, but they tell you the only real way to un-do this mess is to re-purchase it. We're not going to do that.


The workaround? You have to burn the existing iTunes music to a CD, then zilch your old music, then re-rip. This takes a TON of time and resources!!!!!


I'm often fed up with Apple 'techs' because I know more about their file systems than they do. Apple is intent on making this thing of theirs so easy for users, but the fact is, they've just tried to keep users stupid. In the process, they've kept their own techs techs stupid as well. I can't tell you how many techs I've talked to in the past who have no clue what their own file system is like.


Well, that's my Apple Screed duJour.

Feb 29, 2012 10:17 PM in response to walexm311

If you have a apple acount this worked for me.


1. Click iTunes Store in the menu on iTunes.

2. If you're not signed in to the store, click the Account button, then enter your account name and password.

3. Click the Account button again, enter your password, and then click View Account.

4. In the Account Information window, click Deauthorize All.

P.S. You can only do this once per year so make sure you are doing it on the right computer and know what other computers you want to sync your device to if you decide to do so.

Repeated authorization of computer when connecting iPod

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