An iPhone has been detected, but it could not be identified properly

sigh This is getting extremely frustrating. Anyone want to buy an iPhone works great except Apple are pathetic and iTunes is crÄp.

Message was edited by: Not Happy Jan!

2nd sync after deleting cookies was also successful - this seems like a weird fix but it's working for me. Anyone else? Anyone have theories as to why this is working?

What cookies did you delete? I ran ccleaner a few times with no effect. Shutting off wireless doesn't work anymore either. It actually seems like the problem is getting worse. Fix your sh*t, Apple.

I don't remember what cookies I deleted but there were only about 10 of them. I'll have to look next time because I had the problem again today, deleted the cookies and my iPod was able to sync again. So as far as my problem is concerned, it's one of the cookies that is causing me all this trouble.

OK a few days ago I tried using Vista's "Safely Remove Hardware" as it worked for someone in another discussion group. It worked for me too! This is 3rd time in three weeks I have been able to connect my iPhone to iTunes. I updated firmware thinking maybe I was on to a solution. I was Wrong AGAIN! Next day same error "An iPhone has been..." so I repeated same as night before. iTunes then Stops Responding it Freezes every time I plug in iPhone, I have to shutdown with Task Manager. Drive letters changed from (G:, H;) to (H:, I:) and I can no longer return to (G:, H:). If I plug in another USB device such as Thumb Drive it is given Drive Letter G:. Today I try iTunes and plug in iPhone and back to Error "An iPhone has been detected..." What gives here why does iPhone take up two Drive letters and other devices only use one as they should? Why did "G:" disappear? Apple Tech and/or engineers has not replied to emails in over a week even with a recent plead to at least acknowledge receipt. Is Apple ignoring us or the problem?

Ugh, it happened again and this time deleting the cookies did not work. Come on Apple fix this problem already!

Possible Fix for Vista/Win 7 users I have a Dell inspiron running win 7 and I ran Itunes in win compatability mode for XP sp2 and it worked fist time, I also unistalled a recent Navida Phsyx driver I had installed

Rumor is that this new version broke sync on the Palm pre. I'll bet the original goal was to break that sync with that last buggy version, but they screwed it up and broke it on their own devices instead. This will probably fix it for us I'll bet.

Please post an update, if the new software 8.2.1 fixes the issue...
thanks.

I noticed on your profile that you own several iphones & ipods, I was wondering can you sync them all on the same computer ?. I am in a similar situation , but am reluctant to try multiple syncs.... I am planing on purchasing the new iPhone 3GS, once the dust has settled, and was wondering if I can use the old iPhone 3G just as an iPod touch without cellular or data service, and sync it with iTunes along with my ipod video 120G and my iPhone 3GS.. ?

Nope. It worked the first time, but then it happened again. It seems to work a little more often now, but still craps out most of the time.

Hi,

If you haven't already, try the tips in this article: http://support.apple.com/kb/TS2818

If the issue persists after trying the tips in the article, contact U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466)

-Jason