compatibility mode

Can someone show me how to do this? I can't seem to follow the instructions myself? Where can I find the H_key folder?

Great answer Jason and it was easy to do. Just find regedit and follow the instructions. I had to screw my courage up a bit when I got a popup that said Do you really want to delete this item (itunes.exe) It could damage your computer. Not those exact words but like that. I deleted anyway and the annoying nag screen that I was running in compatiblility mode for and older version was gone. I wish Apple support had this info on their site. Thank you though as I would not have thought to do this on my own. This will probably only work in Windows 7, but might be worth a try with other applications. Hooray for Jason!

Hey Jason,

Thanks for the solution. Really appreciate it. I was about to give up on iTunes with my Windows 7.

Peter

I am having this problem, and discovered your solution. However in checking the registry I have several files listed: iTunes.exe, iTunesHelper.exe, iTunesPhotoProcessor, and iTunes64Setup.exe (on my desktop). Would you delete them all?

Thanks,
Stuart Bessler
stubess@pacbell.net

Hi Jason

Thanks for this - you say "I recommend just setting some test file to use compatibility mode" - how do I set a file to use CM?

Thanks
FD

Actually Jason I just thought about the reason you were doing that and realised I didn't need to - I deleted the iTunes registry file and problem evaporated - thanks anyway.

Stuart,

Sounds like all those Application files you mention have something checked in Compatibility Mode - right click on each Application file within C:\Program Files (x86)\iTunes and check Compatibility Mode settings in each case to make sure no check-boxes are populated - I had both iTunes and iTunes Helper files in my Registry, after unchecking 'Run this program as Administrator' the Helper file ceased to exist in the Registry. The iTunes file however never goes away which is what I think the issue is here hence the need for deletion...I just answered my own question to Jason, I no longer have the problem.

WOW....thanks for posting this, I have been fighting this for 2 weeks, figured it was something in the Registry, but couldn't figure out which Key!

Thanks again!

Jason,

Thanks man for the help, I've been having this problem for a few weeks since I transferred everything over from my old laptop to my new one, I looked in the registry in the exact file location that you listed and sure enough itunes.exe was there and problem solved.

Thanks!

Thank G-d. That was absolutely killing me and finally it's gone Had been taking me 5 minutes to open, was having issues syncing and burning too.

Its been a while Hughenn since you posted, but since I was at a loss when it came to starting at "square one", I thought I would reply to your post for anyone else who shared our problem.

I did a search for "regedit" on my computer. When this was found and clicked on, a list of HKEYs came up. From there one can follow Jason's instructions exactly. When you find the "itunes.exe" within the folders he specifies, delete it. And just as everyone else here claims, it works like a charm! 🙂

This message has been driving me mad!! Your solution works! Thanks very much