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User profile for user: BlooGoo
BlooGoo Author
User level: Level 1
106 points

Apple Complaints Department

I'm looking to write into Apple with a formal complaint regarding service that I've received over the past 2 months, and I can't find an address for a "complaints department", or a name to address my complaint to. I have a list of the executive profiles, but I don't think those would be the best people to write to (although they might be ...).

I'm looking for the name of a complaint department manager, and an address that I can send my letter to. Does anyone know where to find one, or who I can contact? Would the Apple Customer Care line be the best option?

MacBook 2 GHz Intel Core Duo, Mac OS X (10.4.10)

Posted on Jun 13, 2009 7:50 PM

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User profile for user: kdd25
kdd25
User level: Level 2
255 points

Posted on Jun 15, 2009 3:23 PM

If you call the Apple Customer Care line and ask to speak to a representative in the Customer Relations department they will transfer for you. The representatives are extremely nice and usually take good care of you.
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User profile for user: nme4u
nme4u
User level: Level 1
8 points

Jun 13, 2009 10:15 PM in response to BlooGoo

i don't know the address, lots and lots of peep here know but they'd have to admit then they work for......well. if you just addressed an envelope to apple in cupertino, ca it would get there. that is of course if that where the headquarters is. no really the postal service would probably get it there.

and yes i agree the support is crappy, but so is everyone elses. i would not want a customer support job.
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Apple Complaints Department

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