NO WIFI OR BLUETOOTH after 3.0 update on my IPhone 3g

Question

NO WIFI OR BLUETOOTH after 3.0 update on my IPhone 3g

So I did the 3.0 update and now my phone does not seem to recognize my wifi and bluetooth. It is as if the hardware is missing. It is not that I cannot connect, it says "No wifi" "No bluetooth" and is greyed out where I cannot click on the setting for either. I have restored like 10 times and nothing. This is very upsetting. Anyone having this problem or have any suggestions for fixing it?
Thanks

Iphone 3g, Mac OS X (10.5.7)

Posted on Jun 17, 2009 1:25 PM

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Answer 1

Jun 17, 2009 1:27 PM in response to Earthworm1002

i have the same problem

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Answer 2

Jun 17, 2009 1:32 PM in response to Earthworm1002

Wi-Fi
Go to Settings then click on Wi-Fi. Click the blue arrow and then click "Forget this Network". Now, re-select your network.

Bluetooth
Go to Settings then click on General. Click Bluetooth and then click ON which will turn it off. Now, turn on your Bluetooth.

I hope this helps. If not, contact Apple tech support.

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Answer 3

Jun 17, 2009 1:34 PM in response to chorikawa321

Thanks for your suggestion. I can't do that because both options in settings are "greyed out" so there is nothing for me to open and change. Its not a connection issue or at least I think its not because I can't even click the options in settings.

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Answer 4

Jun 17, 2009 2:05 PM in response to Earthworm1002

i'm having the exact same issue. tried reinstalling the firmware and that didn't help. 3.0 broke my phone! ***?

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Answer 5

Jun 17, 2009 2:12 PM in response to Earthworm1002

I'm running into the same problem as well. So far I've tried the following with no success:

Removed SIM card & rebooted
Reinstalled SIM Card & rebooted
restored from backup

The only thing I haven't tried yet is restoring to factory defaults and going from there. I think that'll be my next step tonight.

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Answer 6

Jun 17, 2009 2:18 PM in response to Tailspin7

wow so this is a widespread issue. i'm seeing threads pop up all over the place. i just made an appt with a "genius" in 20mins. hopefully they'll just hand me a new phone with 3.0 loaded and functional wifi.

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Answer 7

Jun 17, 2009 2:47 PM in response to Earthworm1002

When I update, will I have the same problem with my first generation iPhone?

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Answer 8

Jun 17, 2009 2:53 PM in response to Earthworm1002

Me too! Have tried soft resets to no avail. Can't restore to factory default but Apple server too busy.
In the process of the upgrade I also received an error message that forced me to restore to factory default but was able to restore some settings (email etc) from the ITunes backup. Did lose all my apps though!!

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Answer 9

Jun 17, 2009 3:32 PM in response to notimpressedby3.0

I had the same problem so I turned off my iPhone and then turned it back on. Wi-fi and bluetooth worked after that.

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Answer 10

Jun 17, 2009 3:32 PM in response to notimpressedby3.0

i'm having the same exact problem, tried resetting the network settings, even reset my router, trying to restore to factory settings now.

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Answer 11

julieda

Level 7

32,024 points

Jun 17, 2009 3:32 PM in response to chorikawa321

I updated to 3.0 today and both my WiFi and Blue Tooth are working just fine, (as is everything else).

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Answer 12

Jun 17, 2009 3:56 PM in response to Earthworm1002

I did 3.0 on my 1st gen iphone and I get no wifi connections. I have tried everything. Goood thing I am getting the new phone on Friday. This *****.

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Answer 13

Jun 17, 2009 3:59 PM in response to Earthworm1002

Same problem here...'No wifi' in Settings, greyed out, no option to select anything. Tried restarting the iPhone but no luck. Upgrade to 3.0 failed first time around (iTunes saying I needed to enter iPhone passcode but iPhone not asking for it, so was stuck and had to factory restore).

Not a smooth upgrade for me this time around

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Answer 14

Jason L

Community Specialist

Jun 17, 2009 5:30 PM in response to Earthworm1002

Hi,

Does the issue persist if you turn Airplane Mode and enable Wi-Fi?

Try the tips in this article: http://support.apple.com/kb/TS1559

If the steps in the article don't resolve the issue, make a reservation with a Genius here: http://www.apple.com/retail/geniusbar/ or call AppleCare U.S. iPhone technical support at: 1-800-MY-IPHONE (1-800-694-7466)

Message was edited by: Jason L

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Answer 15

Jun 17, 2009 5:12 PM in response to coreybyrnes

So, what did the 'genius' say? I'm having the same exact issue, very disheartening.

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