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Original iPhone 3.0 upgrade - No battery life and running warm to hot

I upgraded my original iPhone to 5.0 with no problems. After playing around with some of the new features I noticed that my iPhone was hot to the touch. I left it alone for a while in standby and it was still warm. I turned off "Find My iPhone" thinking it had something to do with running hot, it made no difference. I also noticed my battery life is shot. At 4:30 I had a full charge and only used the phone once. It has been in standby mode since that call, it is now 8:20 and I am down to 10%. Something is running that is killing my battery. Anyone else experience this problem?
Any help here will be greatly appreciated.

iMac G5 iSight/Macbook Pro 08, Mac OS X (10.5.4)

Posted on Jun 17, 2009 5:21 PM

Reply
162 replies

Jun 20, 2009 1:02 PM in response to Vito A.

This is my third reply to this thread FYI.

For me, this has nothing to do with data plans or not. My phone when set up to talk to my Exchange server using push (not IMAP), will continually use the radio or network interface to attempt to connect to the exchange server -- every second --, forever. My exchange server logs confirm this.

The poor battery life and heat is caused by both the CPU running constantly and the radios (wifi, edge, 3g) being in use constantly. This jibes with others who have reported hearing interference in nearby speakers "constantly" (which means the radio is transmitting "constantly").

As a point of interest, my original complaint was on my 1st generation iPhone. I received my new 3GS yesterday, restored a backup from iTunes (as I was prompted to do) and sure enough, my new phone started hitting the Exchange server every second, the phone started getting hot, and in 15 minutes, the battery was down about 25%. So its not the phone -- dont let anyone tell you it is ("genius" or not).

This should be really easy to diagnose since its happening to a lot of people using push and or exchange and it is not intermittent.

I "fix" mine by disabling the Exchange email account on my phone and rebooting it. (that is the only other "push" email account I have). AP News ap and its "push" has nothing to do with my issue. Turning off the exchange push email account does...

null

Jun 20, 2009 6:15 PM in response to Yancy0

Update - I have been running my iPhone with push on my MobileMe account disabled and Bluetooth disabled. All seems fine as battery life and heat. I have been reading that there are a few people having trouble charging with the Apple charger. The past few days I have been charging via my MBP. My wall charger is lost in my daughter's room. I usually use the wall charger and I am curious to see if I have the same problem. Have find my charger and see.
I sill have a problem accessing YouTube app. Using the iPhone Configuration utility log I got the following error when running YouTube. (thanks to the user who let us in on the iPhone cnfg Utility)
"Sat Jun 20 20:59:07 unknown /Applications/YouTube.app/YouTube[201] <Error>: Could not lookup device certification"
I am currently on WiFi and as I posted before it happens on both WiFi and Edge. Since I posted about this before and no other posters mentioned YouTube I would have to guess that this is only happening to me. Does anyone know how I would get this issue corrected.
I also mentioned the issue with the iTunes and iPhone charge icon and since no one responded to that issue I would have to guess again that it is only me.

Jun 20, 2009 7:59 PM in response to Yancy0

For your exchange server problem try a recommended fix where you delete the exchange account and add it again. Generic advice is at www.apple.com/batteries/iPhone.html
If the battery keeps draining fast you will need to call Support - it is possible that your Exchange settings are wrong for iPhone push. It may be a few days before this issue is resolved (it took a while with 2.0), so patience may be the only real answer.

Jun 20, 2009 11:31 PM in response to Vito A.

Yeah I have the 16GB 3G iPhone and I'm getting the same issue as you guys. Seems like it's not only an issue with the original iPhone. I turned off Push notification and will see what happens. If that is the case, it's a shame that Push notification is unusable on 3.0 when Apple was trying to bring Push Notification to all apps. sigh

Jun 21, 2009 2:53 AM in response to Sander Zwartepoorte

I have the battery draining problem too. Fully charged at nighttime, fully drained in the morning. I also could not receive any calls as they all went to voicemail. I have turned off PUSH and now the calls get through. What is that about! Will have to wait and see whether turning off push helps with battery life. I have a suspicion it will. It seems strange that this problem was not apparent in the Beta versions of 3.0.

I am not impressed Apple!

Jun 21, 2009 3:42 AM in response to chas0001

Hi there,

I used the iPhone configuration utility console to see what was going on, as I've been having the same problems on an original iPhone since upgrading to 3.0 last night. I've got a MobileMe account, and as soon as I activated Push, I started to see errors on the console of the config utility - an Error (60) message saying I did not have data services - GprsDataServiceNotSubscribed. If I de-activated Push, they stopped straight away.

I went through the Settings, and found that there were no APN settings in my phone - put those in for my network, re-activated Push, and no errors on the console. Not saying that has fixed everything, but I suspect it has...

MJ.

Jun 21, 2009 6:34 AM in response to elmaynardo

I tend to agree that push notification system for apps is the cause. I did my update when traveling away from home and all worked well, when I got back I used AP mobile news for the first time and ever since, the charging issue started. I charged it overnight and by the morning it was only a quarter charged. Then I tried charging from my laptop and it charged completely but the charge did not last. I tried again with the electric charger same problem. I have now turned notifications off and testing it again with the electric charger. I also noticed that the charge indicator icon on the iphone changes from a plug sign to an electricity sign occasionally. It seems to charge only when the indicator is an electricity sign. Too early to tell if things have changed 'll revert later.

Jun 21, 2009 7:50 AM in response to Vito A.

I have the exact same problem on a 3G iphone. I initially did an update and the phone ran ok - no overheating, no speed issues, no battery life problems - but I was getting a lot of instability issues with apps crashing. So I did a clean install and added all my apps back in from scratch.

Since then the phone has been running alarmingly hot, the battery life is pitiful and apps are sluggish or have jerky frame rates.

After reading this post -
http://discussions.apple.com/thread.jspa?threadID=2045240&start=30&tstart=0
I have tried all sorts of combinations - wifi on/off - push on/off etc

Push is definitely the culprit.

I can turn everything on - wifi, 3G, location etc - and everything runs fine. As soon as I switch push back on the phone runs slow, games are jerky, phone runs hot and the battery bar practically disappears before my eyes.

The above post recommends deleting the push account, restarting and setting the push account back up again. I tried this and it didnt make any difference - but it might work for some of you.

I'm now left with paying for mobileme and using fetch settings - which pretty much forfeits the point of having it.

Jun 21, 2009 9:37 PM in response to Irsyad

My phone dies in an hour if not charging because of the 3.0 update. It is a 3g phone and all the settings are set like they should be so please don't waste yours or my time by telling me to take the email settings off push, make it dimmer, etc. I can leave it on a table for an hour and it will die untouched. Completely untouched. The fact that apple released this garbage of an update really ticks me off.

I can't even use my phone now... ugh. I'm so frustrated!!

Jun 21, 2009 10:47 PM in response to Vito A.

Same problem here (short battery/heat problems). Original iPhone. No data plan (t-mobile USA). Downloaded the iPhone config utility and saw the same attempts at connecting with no luck. Turned it off while connected to the cofig util and constant attempts to connect stop. Going to have to turn off push which is a **** shame. I hope there is a fix for this soon. I think I will also get a data plan (1 month test) to see if that somehow fixes it.

Original iPhone 3.0 upgrade - No battery life and running warm to hot

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