I am sadden to say that I am one of those users that lost their WI-FI settings after APPLE's upgrade. I love APPLE and their products but, after this major fiasco and no word from APPLE shows me Apple does not care for me as a customer; nor you.
-->Was this deliberate?
-->Was the chip designed to fail after 2 years?
-->Was the chip cheaply made to force another purchase after 2 years?
-->Did Apple's FIRMWARE upgrade make the phones fail? deliberately?
-->What has been the response of Apple?
-->Warranties are only good for 2 years so you are DEAD if no warranty
-->Apple knows phone fails after upgrade? Will they offer to help loyal ones?
-->Are you forced to sign new contracts/buy new phone after failed firmware?
-->Is it ok for Apple to bank on our busy lives to just GIVE UP?
-->Apple has other new products, maybe you switch? Either way Apple Wins
If we only knew...Apple knows Apple customers tend to be loyal and usually will purchase another product and is banking on that. How does this make you feel?
What else are they banking on? Are they banking on known facts that we will continue to give them our loyalty? Why? If your car had a major recall and they could not fix the problem...what would you do? Would the lemon law help in this kind of situation as a recourse for you? Would you purchase the same make and model? Would you stay with the brand?
From what I can see (and read through this very long thread); Apple does not care. I did a research on the iPhone 4 having the same issue (probably using the same chipset). No recalls from Apple and does that seem right?
What needs to happen for Apple to sit up and take notice? What needs to happen for Apple to stop selling inferior parts, pushing out bad firmware updates (with full knowledge there is a problem) to their loyal customers?
Can anyone please tell me? Will Apple do the right thing by their loyal customers?
Disgruntled until Apple steps up.