o2 MMS settings

Question

Level 1

4 points

o2 MMS settings

Hi

Apologies if this has already been posted / answered, but I have had a look and dont seem to be able to find the answer!

Upgraded to OS3.0 without any dramas, everything works fine except the MMS. Saw on here that I should text MMS to 1010 which I have done - 5 times!

Had nothing back from o2 so wondered if its just a case of manually changing the settings for Cellular Data Network?

Currently my APN is set to idata.o2.co.uk for Cellular Data, Visual Voicemail and MMS.

Does anyone know if this is all it is or is it a case of o2 pressing a button somewhere?

Thanks

iMac, Mac OS X (10.5.7), BT Home Hub Broadband, Airport Express, iPhone, iPod Classic 30GB, IPod Nano

Posted on Jun 18, 2009 1:31 AM

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Answer 1

Venturer

Level 1

20 points

Jun 18, 2009 1:42 AM in response to Alan UK

Hi Alan

like you, I have sent the MMS text to 1010 many times with no response. I have been on the o2 website and it says that MMS will be available from 19 June (albeit, o2 say they will reply to the MMS text within 10 minutes(yesterday).)

As for changing settings, I am not doing anything but will wait and see what o2 come up with today. Failing this, I will contact them. If you hear anything to the contrary, post ok. Cheers. D

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Answer 2

OnkelBob

Level 1

0 points

Jun 18, 2009 1:44 AM in response to Alan UK

HI,

here a good link to show the settings...
http://www.benm.at/2009/06/10/firmware-30-mms-settings/
HOpe that help - no waranty...

CHeers

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Answer 3

Alan UK Author

Level 1

4 points

Jun 18, 2009 1:45 AM in response to Venturer

Hi. Just spoken to o2 customer support and they said that it will happen but apparently the process involves Apple recognising that you have updated via itunes, they then notify o2 electronically and then o2 automatically text an MMS to say everything is up and running.

Unfortunately, they didnt realise how many people would upgrade at the same time (DUH!) and hence things are a bit slow.....

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Answer 4

Jun 18, 2009 1:58 AM in response to Alan UK

Hi Alan.

A friend and I both down loaded the new software together at work last night at about 18:30 I got a text from o2 within about half an hour of the download confirming MMS was now working, as of writing this message this morning my friend has still not received his message despite texting "MMS" to 1010 a number of times.

I guess its o2 trying to catch up with such a high volume of upgrades that's caused the delay.

Regards

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Answer 5

OnkelBob

Level 1

0 points

Jun 18, 2009 2:00 AM in response to Alan UK

HI,

by the way, what happend to me was, that MMS work first after entering the settings and restart the IPHONE - otherwise MMS was not visible to me...

CHeers

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Answer 6

Venturer

Level 1

20 points

Jun 18, 2009 2:43 AM in response to Alan UK

Cheers, Alan

I have sent a few more MMS texts and zilch!

Will just have to wait for my MMS settings from o2 then - but it's frustrating, knowing you can, but can't, if you get my drift! Aaaaaaaaargh! 21st Century technology. Glad I won't be around in Century 22!!! LOL

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Answer 7

Alan UK Author

Level 1

4 points

Jun 18, 2009 3:02 AM in response to Venturer

Just got this text from 1010 (02)

"Hello. We know you are waiting for MMS to be set up on your iPhone. We're sorry. We are working as fast as we can and you should be set up within a few hours"

Question is, if they know I am waiting then they have had the notification from Apple that I have upgraded to OS3.0, so if they know that, why cant they switch it on......

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Answer 8

Alan UK Author

Level 1

4 points

Jun 18, 2009 3:03 AM in response to OnkelBob

Hi. Thanks but there is no UK o2 settings shown. o2 have also told me that its not just down to settings, but they also need to activate it their end.

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Answer 9

Venturer

Level 1

20 points

Jun 18, 2009 3:04 AM in response to Alan UK

I just tried sending a pic to my friend. He got it!!! But I haven't had a message from o2. It took a little while to send but he described the pic.

Maybe it will send a bit faster once I have the message from o2.

Will post ...

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Answer 10

JimR123

Level 1

57 points

Jun 18, 2009 3:11 AM in response to Alan UK

It seems that currently you can send pictures to other phones, but if they send one to you, you just get that old "somebody's sent you a picture" text instead.

Not suprising really considering O2 have said that MMS won't be enabled until Friday...

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Answer 11

Dab2

Level 1

0 points

Jun 18, 2009 3:22 AM in response to JimR123

Updated via iTunes this morning and after the phone automatically restarted as part of the process had 2 texts straight away from o2, first saying MMS settings not configured and second within a few seconds saying MMS now configured.

Have tried sending and receiving to a Voda account and pics appear within messages fine on both accounts

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Answer 12

Jun 18, 2009 3:46 AM in response to Alan UK

I too sent the MMS message to 1010 many times last night with nothing received. My girlfriend sent me an MMS last night off her iPhone and i got the "You have a MMS" text from o2.

Still not received any notifications or anything from o2, but then this morning, one of my installers on site at a job sent me a picture message and it came through fine. So i guess, o2 don't necessarily have to or do send you any confirmations.

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Answer 13

Alan UK Author

Level 1

4 points

Jun 18, 2009 3:56 AM in response to wulfman79

OK just got a text saying

"You cant send picture messages yet because picture messaging isnt set up for you. We'll set it up now and let you know when its ready"

then 5 seconds later...

"Welcome MMS" and a picture attachment that said "All done. Picture messaging is ready to use"

So, fingers crossed, thats it done.

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