Since iPhone 3.0, Safari won't play m4v files

Hi all,

I have published various iPhone-ready video files online. They are all encoded in the MP4 container with the h.264 codec and AAC-LC sound. Until now I could just create these files, rename the .mp4 extension to .m4v and upload these files. Then when I enter the url of the .m4v file in mobile safari, or click on a simple a href link to that .m4v file, it would play on the iPhone as a progressive download.

Since i've updated my iPhone to the latest 3.0 firmware, these movie files won't play no more. When I click on al link to the m4v file, it says: "Download failed, Safari can't download this file" (that's my own translation of the Dutch: Downloaden mislukt, Safari kan dit bestand niet downloaden)

On another site of a professional dutch newspaper: http://m.vk.nl, the files are also not working anymore, but on another site like veoh.com the video's do play from safari.

Could it be that I have to use some kind of embed code, or could the video codec/container be the problem?

An example of one my files that is now not working anymore:
http://www.xs4all.nl/~menzil/casper/afstuderen/UC_iphone.m4v

I hope to get this problem solved soon, thanks for your help!

iPhone, iPhone OS 3.0

Posted on Jun 19, 2009 3:35 AM

Reply
16 replies

Jul 5, 2009 5:08 PM in response to andrewe13

Greetings andrewe13. It is figured out. You will first need to clue in an how to change/add a MIME type for the server you are running.

I had an entire iPhone video site stop working when I moved it to another server. Simple MIME type update and it works. Thats was the solution for me using .mp4, .m4v.

See if this helps you.

Cpanel
http://cpanelmanual.hostingireland.ie/MIMEtypes.htm

IIS7
http://blogs.iis.net/bills/archive/2008/03/25/how-to-add-mime-types-with-iis7-we b-config.aspx


Aloha!

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Since iPhone 3.0, Safari won't play m4v files

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