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iPhone 3G S has yellowish tint

I just got my iPhone 3G S today and noticed that it has a distinctly yellowish tint to the screen. Doesn't matter what app I am using, and I've tried adjusting the brightness with no success.

Is anyone else experiencing this issue?

15" Macbook Pro, Mac OS X (10.5.6), iPhone 3G S

Posted on Jun 19, 2009 3:13 PM

Reply
998 replies

Jun 30, 2009 10:58 PM in response to DaveHanson

Just got my 3GS today, it's a week 25 with a yellow tint on the bottom half. Going to wait a couple of days to see if I can live with it, but the more and more I read on this thread the more I think Apple will be getting a call from me. It's really upsetting they couldn't fix this problem. I've had every single iPhone that's ever come out and I've never had a worse looking screen.

Jun 30, 2009 11:58 PM in response to DaveHanson

I read on Gizmodo that just out is a beta release of iPhone firmware update 3.1

I wonder if it has any adjustments to tweak the device's color profile?

Perhaps anyone who knows a developer could get them to comment on the effect on their 3GS. It could settle once and for all if this can or will be fixed by an update.

Although, personally, I'm in the camp that thinks the yellow/dull screens are physically like that from the factory and not addressable by software.

Jul 1, 2009 7:29 AM in response to michaelbb

definitely not software, if yours is yellow on the bottom... If it is consistent, it may just be the normal warmer calibration...and what it with the comments from the peanut gallery about whether they think people are really having the issue or not? This thread is for people having the issue who want to compare and get advice on what to do...

Jul 1, 2009 8:08 AM in response to DaveHanson

I do think that they can make some color calibration changes to make the display a little less yellow, but on a display where you have a portion of it looking normal and another portion looking yellow that is a defect I would think.

But clearly the can calibrate these displays to some degree. We've seen proof of that with the 3G's when they were released.

Jul 1, 2009 8:13 AM in response to DaveHanson

Its not an aberation, the 3GS has a serious battery/power management related flaw. The web is crawling with complaints. I heard that O2 management in UK are discussing the situation for an announcement within the next 24 hours. There are an awful lot of 3GS users in the 14 day cooling off period with 02 (I'm one of them)!

My experince was a GPS usage where the phone was literally too hot to hold after 30 mins. The battery life was wacked also.

If this post gets sensored I'll let you know....somehow!!!

Jul 1, 2009 12:13 PM in response to DaveHanson

Returned my 3GS for a refund today and bought a new one. I did this so I was sure to get a new one and not someone else's returned phone. This phone does have the same yellowish tint. My first 2 phones were week 25 production models and this is a week 26. The first 2 were black, this one is white. For those people, like me, looking for the type of cooler more blueish toned screen on a 3GS you are going to have a hard time finding one. I went to a different Apple Store today and a lot of their display items had the yellow tint, which was different from the other Apple Store I visited where most of there display models had the cooler bluer tint. I will live with what I have now. The people I feel who will be most turned off by the yellow tint will be people like me who used the 2G and the 3G iPhone and whose eyes had become accustomed to the bluer tint. It will take us a while to adjust.

Jul 1, 2009 1:29 PM in response to DaveHanson

I just returned from replacing my phone at the local Apple Store in Houston due to the yellow tint problem. I had a week 26 phone and the replacement is from week 25.

The Genius compared my phone to his but neither of us could tell a difference between our screen colors. Before meeting with the Genius, I checked the display iPhones and found most of them had brighter and less yellow screens than my phone.

The Genius walked with me to one of the display models and laid all three phones next to each other (after adjusting to full brightness). There was no doubt that the floor model had a screen much closer in tone to the 3G than either his or mine.

He replaced my phone without any hesitation and, once activated, we checked the floor model again. This time his phone display was distinctly more yellow than my phone or the floor model.

I am now happy with the slightly warmer display color of the 3GS. It is not exactly like my 3G but I'm finding that I actually like it better. The colors are richer and the text is easier to read.

If you're not happy, don't settle. You'll just keep concentrating on the problem if you're like me. That's why I buy Apple products in the first place.

Jul 1, 2009 4:24 PM in response to DaveHanson

I purchased the 3GS yesterday (16GB Black) and immediately noticed what I can only describe as 'burnt yellow' tinge (or as some have described, "Nicotine Yellow") to any white background. I was coming from a 1st Generation Iphone and also 1st Gen iPod Touch so appreciated that there are bound to be differences, but still not quite to this degree. Having already played with a 3G the colour was still much worse..

Now, having had the chance to compare a member of the family who also purchased the 3GS in a side-by-side comparision a few hours ago I was amazed to find that my initial concerns were true; that my colours should not be this bad! His 3GS was in line with my excellent display on my iPod Touch, having a "warm" tint on whites but nowhere near to the extent I was experiencing (and noticing every moment of its use on my phone!) ..

I have since packed my unit up and will be returning it for a full refund tomorrow - not taking any chances with another phone as I do not consider this to be part of the "Apple Experience" I was expecting! I have also wasted a screen-protector on it and had the phone force-activated by the Apple store.. with £10 top-up time (Pay As You Go (UK)) enabled.. so will be seeking to have every penny returned.

I really do recommend anyone with concerns to replace your unit as soon as possible because direct comparisions with good units will make you appreciate just what you are missing and what you will end up with if you do not act swiftly.

Jul 1, 2009 6:37 PM in response to DaveHanson

We have 2 3GS phones and a 3G

The 3G is perfect. Bright, clear, great colors, no yellow at all.

One 3GS from week 22 -- warm reddish/yellowish tint, sharp, good colors
(the reddish tint is odd, but I like it, so I'm keeping this one)

One 3GS from week 21 -- nicotine yellowish tint, dark, not sharp, washed out colors

We tried to return the week 21 phone to the Santa Monica apple store, but the genius said because we bought it from AT&T we had to return it to AT&T; he said Apple will not replace any phones purchased from AT&T. Only looking at the icons on the black home screen, he said the phone looked just fine and meets Apple's specifications. We didn't bother arguing with him, the guy was not going to help us.

We called AT&T and they said that's not true, Apple handles all returns. AT&T transferred the call to Apple, and Apple sure enough Apple replaced the phone, even though this phone was one ordered on-line at AT&T and shipped by AT&T originally.

The new one arrived by FedEx today. It's a week 25.

It had interesting packaging. There were two boxes side by side in foam in the package, each box is half the thickness of a regular iphone box and slightly larger. One was black and said "iphone" in silver and the other was white and said "AppleCare" in red. The new phone with no accessories was in the iphone box, and the white box (which to me looks like a little ambulance) contained a little bubble-wrap envelope to place the "broken" nicotine-yellow iphone in so it could go on a safe little ride back home to the Apple hospital.

I assume these replacement units are new; but they are in their own unique packaging.

This new week 25 3GS does not have a nicotine yellow tint, it is sharp, and the colors are well saturated. The chrome is flush with the screen. I notice an ever-so-slight yellowish towards the bottom of the screen, but it's not that bothersome. We're keeping this one.

Jul 1, 2009 9:37 PM in response to DaveHanson

After much internal debate, I exchanged my iPhone 3GS at the local Apple store. Luckily, I didn't have to argue my case with the Genius Bar. An employee in the light blue shirt facilitated the exchange process. He brought out a brand new phone in a shrink wrapped box from the back. I originally had a _*Week 20*_ build that looked faded, dull, and yellow. The newer 3GS is a _*Week 26*_ build that is brighter and less yellow.

I wouldn't hesitate to exchange your phone in the first 30 days. This is the return policy on iPhones, why not take advantage of it while you have certain monetary rights aka get your money back.

I firmly believe the lack of quality control will be resolved in the coming months. I'd wait till then, but it's not an option.

Good Luck!

iPhone 3G S has yellowish tint

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