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iPhone 3G S has yellowish tint

I just got my iPhone 3G S today and noticed that it has a distinctly yellowish tint to the screen. Doesn't matter what app I am using, and I've tried adjusting the brightness with no success.

Is anyone else experiencing this issue?

15" Macbook Pro, Mac OS X (10.5.6), iPhone 3G S

Posted on Jun 19, 2009 3:13 PM

Reply
998 replies

Jul 1, 2009 10:26 PM in response to Peabody Jr

I'm probably going to do this too (complicated only by the fact I live 300 miles away from the Apple Store I bought it from).

For people who do return/exchange, could you please come back here afterwards and report on your success at getting a good screen, along with the build week indicated by the serial number (4th and 5th digits).

Hopefully data like that will help determine when it is "safe" to go back into an Apple Store...

Jul 1, 2009 11:28 PM in response to DaveHanson

I just got my 4th iPhone 3g s exchanged and this one is a winner. My first one was a week 23 and it had a fugly yellowish tint to it. Not only did the screen look yellow but it also looked dirty. Exchanged it twice at a local Apple Store with no luck 😟 both with similar yellowish, dirty looking screens. I kept it for about a week trying to see if I can adjust to it but I really couldn't knowing the fact that both my co-worker and boss both had a 3gs with nice, non yellowish, vivid screens so I went back to the Apple Store and exchanged it one last time. This one I got is a week 26 and even tho the screen isn't as white as my old 3G, it was much less yellow with vivid colors so I decided to stick with this one. Oh yeah, my 2nd and 3rd units were both week 25. My co-worker had a week 24 and my boss had a week 26. If you guys are looking to make an appointment with the genius bar, I wouldn't. Just go back to the store and ask for an exchange. They can't say no within your 14 days. If they do try and give you a hard time just return it and buy another one :P

Jul 2, 2009 10:23 AM in response to dbell-mac

I have gone through three 3GS' so far for various hardware issues. My first one had a cool "white" screen, the second one was yellowish only towards the bottom (indicating a problem), and this third one is yellowish throughout the entire screen. I'm guessing if it's the whole screen, this can be fixed with a software update, but when only part of the screen is discolored, that sounds like an issue to me.

Jul 2, 2009 10:27 AM in response to allen099

Correct. I am under the same impression. A screen that has a partial yellow bottom must have a hardware issue that needs an actual replacement. A screen that has a uniform "warm" (yellow) color, more than likely can be fixed with a firmware/software update by changing the color profile.

I posted this elsewhere a few days ago. There is a yellow problem, but there seems to be 2 issues for the same thing.

1 - Entire screen is fine, except for the bottom 1/3 that is yellow. - Hardware

2 - Entire screen is uniformly "warmer" (yellow). - Software

Jul 2, 2009 10:30 AM in response to SpurtSpanker

Most people have either a 14- or 30-day return policy from Apple or AT&T. Hopefully OS 3.1 will be out within 2 weeks and if the issue isn't resolved at that time, I'd say asking for a replacement is not a bad idea.

Keep in mind that your iPhone's are under a 1 year warranty (w/o AppleCare), so you can make a Genius Bar appt. at any time and if there is something wrong even a month from now, barring accidental damage, the iPhone is eligible for replacement.

Jul 2, 2009 1:42 PM in response to rlsavage

Yes, I think I'm going to keep this one. They replaced it by putting the full amount on a gift card, in which they used to purchase the phone again. This means my 2 weeks return date and 1 years warranty starts from today. This seems to be the normal procedure over here in the UK. Unfortunately I don't have a good enough camera to capture such an image, and nothing to compare it to. I replaced my original 3G 6 times, and none was for yellow tint issues.

Jul 2, 2009 3:58 PM in response to DaveHanson

After living with my 3Gs for almost two weeks I have decided to keep it. The yellow tint at the bottom is really not that bad and I am looking for it when I notice it.

In general I do not notice it and if I tilt the phone a little one way or the other the display looks slightly blue.

If I show the phone to someone who does not know about this screen problem they do not notice it.

Love this phone!

Jul 2, 2009 5:37 PM in response to DaveHanson

To all of you hoping Apple will acknowledge and fix yellow screens. I am letting you know that they won't. They say the screen was designed that way and that each phone will have a variation of that yellow tone. I got a week 22 phone that was worse than the week 24 phone that had battery issues. I am seeing about sending this crappy week 22 one back and just getting my money back and washing my hands of Apple. I wish you all well with your phones and hope Dave got his concern addressed.

iPhone 3G S has yellowish tint

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