iPhone 3G S has yellowish tint

I just got my iPhone 3G S today and noticed that it has a distinctly yellowish tint to the screen. Doesn't matter what app I am using, and I've tried adjusting the brightness with no success.

Is anyone else experiencing this issue?

15" Macbook Pro, Mac OS X (10.5.6), iPhone 3G S

Posted on Jun 19, 2009 3:13 PM

Reply
998 replies

Jun 22, 2009 5:54 AM in response to DaveHanson

Well, after posting yesterday, my new phone would not come out of sleep mode until I pressed the home button seven times. It did come up finally and then happened again. I called this morning, and I made arrangements to return to Apple. I will have to reactivate my first generation iphone. I don't know right now whether I want to try another 3Gs. Good luck to those of you keeping yours, I hope you will be happy.

Jun 22, 2009 5:54 AM in response to Shaun Rosenberg

Try taking them outside and look at plants through the camera. Also take identical pics with them of various leaf colors - yellows/blues. Also flowers, and even concrete. You'll see the differences reflected. My 3GS is more accurate than my blue push 3G. Though my 3GS does seem to have a bit of a green push. All in all, I'm finding the three 3GS's in my house giving me more accurate color in comparison.

Just something to check out.

Jun 22, 2009 7:41 AM in response to DaveHanson

Well I have compared my 3Gs to a couple of other iPod Touch's and I am happy with the display. My is only slighter warmer than the bluish looking iPod Touch and when looking a scenic pictures of grass, flowers and trees, the display on the 3Gs actually look more natural.

Mine is a keeper no doubt about it. I think many folks are very nit picky too, which I am not. Different Strokes for Different Folks!

Jun 22, 2009 7:59 AM in response to SpurtSpanker

{quote:title=SpurtSpanker wrote:}
You do realize that you can not take a screen shot like you did and expect to see the issue? That's not how it works. Try taking a picture of the screen - using a digital camera instead.{quote}


Those screen shots ARE pictures of the screen taken with the phones camera. They look exactly like the screens on the phones. That is as close as you can get to what the screens look like.

I saw the pictures that you posted and could see that you altered them. I am making an attempt to help people here and it seems to me that you are trying to stir things up for some reason.

If your phone is defective, why don't you return it and stop trying to stir up trouble here?

Jun 22, 2009 9:19 AM in response to bcalvanese

Your screen shots are screen captures of your phone itself. You used the home and power button right? That is not correct. That will never show any issues with a screen. You need to take an actual digital photograph using a camera.

My yellow photo of my iphone is NOT altered and that is the photo that was taken. The BLUE/WHITE photo IS altered to represent what I THINK it should look like. You get the idea. My yellow photo again - is exactly how it was taken thank you very much.

Well, instead of being rude - perhaps you should read and listen. I can't just return my phone. ATT and Apple have me going back and forth like a ping pong. ATT says I need to go to Apple, Apple states I have to go to ATT since I bought it there. Two days straight of back and forth until finally - it has now ended. The phone will be going back tomorrow. Another wonderful thing is ATT charges a restocking fee even if the phone is DOA out of the box! Explain that to me please. I get punished for a crap phone from the get go? No thank.

See, you don't understand the crap I have gone through with this phone. Thankfully every place is sold out. I can sit back and wait out new shipments that hopefully resolve this issue. You know, the issue that is NOT SUPPOSE TO BE. Even though everyone thinks its some NEW feature. It's not. It's disgusting and I am not going to pay for it.

I want everyone to know about it and I want Apple to hear it. The only way that happens if people post about it. Taking things back and saying nothing doesn't let ANYONE know *** is going on. Sorry, but I don't "just take it" like you might.

Jun 22, 2009 11:21 AM in response to DaveHanson

I pretty sure this is due to color variances of the LED light used for the backlight itself. Devices like this usually use a blue LED surround by a yellow filter to make white light. The variations are between individual component tolerances. There's nothing you can do via software to fix it..
Maybe they could pay more for better consistency, butmaybe they are paying more and this is all the tech can provide. Using actual white LED's wouldn't have this problem, but there might be a trade off with price, heat and battery usage.

i just got a replacement 1st gen iPhone and it had a REALLY yellow screen. I swapped it for another that's not so bad. My original two year old screen was nice a blue, maybe even too cool. The build date on this replacement first gen phone was only a couple months ago, I suspect the LED/panel isn't any different between models. Just depends on when it was built and from what supplier the components being use are sourced from at that time, and then up to chance from there..

Jun 22, 2009 11:54 AM in response to cmorey

Not to dismiss the people whose screens look VERY yellow, because that does look like a problem, but I think some of this just has to do with what you're used to. My 3GS screen is very light parchment yellow compared to my wife's 3G, and it bothered me at first... but after I've used mine for a while and then look at hers, hers looks SO dreary and cold and gray. If the originals had looked like these new ones, and then the latest one had the bluer screen, I can't help but think people would be unhappy about it.

Having said that, the bottom 1/4 of my screen has a noticeable gradient, which the 3G's I've seen do not, and it's annoying. I don't mind the color, but I could do without the gradient. I'll use it a while, see how I feel, before deciding whether to exchange.

Jun 22, 2009 12:10 PM in response to SpurtSpanker

{quote:title=SpurtSpanker wrote:}
Your screen shots are screen captures of your phone itself. You used the home and power button right? That is not correct. That will never show any issues with a screen. You need to take an actual digital photograph using a camera.

My yellow photo of my iphone is NOT altered and that is the photo that was taken. The BLUE/WHITE photo IS altered to represent what I THINK it should look like. You get the idea. My yellow photo again - is exactly how it was taken thank you very much.

Well, instead of being rude - perhaps you should read and listen. I can't just return my phone. ATT and Apple have me going back and forth like a ping pong. ATT says I need to go to Apple, Apple states I have to go to ATT since I bought it there. Two days straight of back and forth until finally - it has now ended. The phone will be going back tomorrow. Another wonderful thing is ATT charges a restocking fee even if the phone is DOA out of the box! Explain that to me please. I get punished for a crap phone from the get go? No thank.

See, you don't understand the crap I have gone through with this phone. Thankfully every place is sold out. I can sit back and wait out new shipments that hopefully resolve this issue. You know, the issue that is NOT SUPPOSE TO BE. Even though everyone thinks its some NEW feature. It's not. It's disgusting and I am not going to pay for it.

I want everyone to know about it and I want Apple to hear it. The only way that happens if people post about it. Taking things back and saying nothing doesn't let ANYONE know *** is going on. Sorry, but I don't "just take it" like you might.{quote}


About a week after I got my 3G it hung up on the sync to itunes screen but itunes would not recognize it. I took it to AT&T (where I bought it) and they told me I had to take it to the apple store. I called them and made an appointment and drove 2 hours to get there. They looked at the phone, knew what the problem was and gave me a replacement phone. I then had to drive 2 hours to get back, but they did not send me back to AT&T (as you are saying). If they did not have one in stock they would have replaced it when they came in. All you had to do was return your phone period. Apple has great customer service and I find it impossible to believe that they would tell you to go back to AT&T to have an Apple product replaced.

As far as my screen shots go, When I hold my phone up to my computer screen next to the screen shot... It looks exactly the same as the picture, but you are claiming that it doesn't.

Just because you are mad at AT&T/Apple, does not give you the right to come in here and mislead other people who may have a legitimate problem that they are actually trying to solve instead of just complain about.

I'm sorry but you are way off base.

Jun 22, 2009 12:20 PM in response to bcalvanese

Lol - you are a hoot.

I wish you could have been there while I was talking to two apple store people and both told me to pretty much - go fly a kite. They stated that ATT handles the returns for the first 14 days or 30 - they kept changing it. They also said they could not do an exchange because 1 they did not have "warranty stock" in and 2 I did not purchase it there. So I am not sure what the deal is but that's the experience I had. Nothings impossible. I would not go as far to say apple has great customer service - at least not the genius bar guys. Perhaps apple over the phone and some people in the store - yes. My experience with the apple genius people is less than impressive. It seems as if I am bothering them and what not. If you don't experience that, congrats! I am happy for you. However, my experience is not all "peaches and cream". I bought the iphone because the device is stellar and the best device out there. Along with the well known "great customer service" that apple gives. Up until this point - I would have agreed. Now - my view has changed on that.

Yeah so - I just can't go "return it". But thanks for giving me your opinion. As for you stating I am misleading people because I am mad - 1 I am not mad. I am frustrated. 2 there is no misleading. Go to the major forums - I am not the only person having the screen issue. So there is no misleading information there. Nice try though.

Yes - I must be WAAAAY off base. This coming from a person that can't take a proper photograph of their phone 🙂

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iPhone 3G S has yellowish tint

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