New AT&T Upgrade Eligibility Update (Apple Stores Not Aware???) Important

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New AT&T Upgrade Eligibility Update (Apple Stores Not Aware???) Important

This is the link to AT&T official update release:

http://www.att.com/gen/press-room?pid=1574

I went to my local AT&T store and informed them about this, and the person that took care of me didn't know about it, she was like "No, you gotta wait till 7/13/09 (My case) so that you will be eligible to upgrade to the iPhone 3G S, or you can do the Early Upgrade which is $200 more for both models(16 and 32 GBs)", but than I said that AT&T release this to those that will be eligible in the next three upcoming months so they can pay $199 for 16GBs and $299 for 32GBs, the guy that was next to her that was there was the only one aware of this update, so I kind of understand why is it that Apple doesn't know anything about this (since I called 2 retail stores and they didn't know anything neither main Headquarters) but I would like for someone in Apple to take a look at this and see what's going on, because where I live iPhones 3G S are in back order in the AT&T stores and since I gotta upgrade, my best bet it's going to AT&T, but I could purchase it at the Apple store because they do have in stock here, but than I checked in Apple's website, whenever I'm going to buy it it says that I gotta pay $399 for the 16GBs because I'm not eligible till 7/13/09 and again Apple does NOT know anything about this Upgrade Eligibility Update so they will charge me more, at the end I'm gonna have to wait till AT&T gets some iPhones 3G S and buy it there, but what ****** me off is that they have it in the retail store here 😟

Please any info on this!!!

iPhone 3G, iPhone OS 3.0

Posted on Jun 21, 2009 12:55 PM

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Answer 1

raycunn

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Jun 21, 2009 2:01 PM in response to Yunier

Most Apple stores seem aware of this. Try printing out the release and taking it to the Apple store and ask to speak to the manager.

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Answer 2

jabecker

Level 1

140 points

Jun 21, 2009 3:12 PM in response to Yunier

Chances are good that for some reason you are not eligible until 07/13/09. Both Apple's website and the Apple Store employee correctly identified me as being eligible under the new AT&T "early adopter" policy, and that tallied with AT&T's website.

Have you checked your eligibility on AT&T's website under your account? If it also shows that you are not eligible until 07/13/09, you should call AT&T to ask why. Going in to talk to the Apple manager will not help. AT&T's records must show that you are eligible. It's AT&T that sets the policy, not Apple.

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Answer 3

Yunier Author

Level 1

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Jun 21, 2009 4:36 PM in response to jabecker

You can tell you didn't hit or read the link that I posted above. Read before posting. (Second Replier)

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Answer 4

jabecker

Level 1

140 points

Jun 21, 2009 4:57 PM in response to Yunier

I most certainly did read the link. I read it way before you posted it. I read it last week when it first came out.

I suggest you read the FAQ that is linked to from the press release: http://www.att.com/Common/merger/files/pdf/iPhone/PricingUpgradingFAQs.pdf

Not everyone who bought a phone in before October is eligible for early update. It depends on how much you are paying per month and other factors.

Again, only AT&T can help you with this. Apple has no control over it.

Did you bother to check your eligibility on AT&T's site?

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Answer 5

Yunier Author

Level 1

0 points

Jun 21, 2009 5:14 PM in response to jabecker

Yes, and I said that I was eligible in 7/13/09 and yes I'm part of the family plan, I do spend more than $99 and I already went to the AT&T store and the lady that took care of me in AT&T didn't know this, just one guy in there that was an employee like her knew about it, so even AT&T employees do not know this(Must of them) now, in the AT&T stores near me the Phone 3G S is not available since they ran out, but the Apple stores near me they do have it so I checked with Apple and they do not know anything about this, even the main Headquarters, and when I go buy it they are going to charge me $399 for the 16GBs iPhone 3Gs so I guess I'm gonna have to wait for AT&T to have it in the store near me, which *****, because I'm gonna have to wait, when in the Apple store they have it.

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Answer 6

Tamara

Level 6

13,744 points

Jun 21, 2009 6:30 PM in response to Yunier

This is something that ATT stores are doing. It doesn't mean it will work at Apple or Best Buy.

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Answer 7

Jun 21, 2009 6:36 PM in response to Tamara

"If you pre-ordered an iPhone 3G S through Apple’s online store, your upgrade eligibility will be reassessed based on AT&T's new upgrade policy for iPhone 3G owners. If you are eligible for the lower price, Apple will issue you a credit for the difference as applicable."

http://www.att.com/gen/press-room?pid=13745

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Answer 8

Jun 21, 2009 6:45 PM in response to Jim VanLeeuwen

I went online on Apple.com, checked my eligibility, got preapproved for an upgrade, went to the Apple Store, went to the front of the line, got my phone at the upgrade price. It's automated, and since the apple store checks your eligibility through AT&T, you will receive the discount you deserve.

My guess is that the original poster doesn't met the requirements.

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Answer 9

Jun 21, 2009 7:19 PM in response to OrangeMarlin

Probably true. I've seen that the amount you've spent with AT&T since you started your contract determines your eligibility. Those of us with the minimum contract need to cough up money or wait.

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Answer 10

jabecker

Level 1

140 points

Jun 22, 2009 1:09 AM in response to OrangeMarlin

That was exactly what I did also and I also received the upgrade price. If the OP checked eligibility on AT&T's website and it said 07/13, then my guess he'll have to wait until 07/13 or pay more.

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New AT&T Upgrade Eligibility Update (Apple Stores Not Aware???) *Important*

New AT&T Upgrade Eligibility Update (Apple Stores Not Aware???) Important