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Level 1

100 points

iPhone Skipping Songs

Since upgrading to OS 3.0 my iPhone has randomly started to skip songs.
It's not 'Shake to Shuffle' as that's turned off, it's not 'Shuffle' as that's not on either.
At the moment it's two songs specifically, one off an album where the rest play fine, and just a single track. I don't understand it...
If I go into the playlist and tap on the song, the song comes up but jumps to the next, or the third/fourth song after that, and like above, 'Shake to Shuffle' and 'Shuffle' are both turned off...
I've tried restoring my iPhone to the factory settings, i.e. not from a backup, but it still skips the same tracks!! WHY!???
Can anyone help?!

iPhone 3G 16GB | MacBook 13" 2.4GHz Intel Core 2 Duo, Mac OS X (10.5.7)

Posted on Jun 23, 2009 3:06 AM

70 replies

lizlewis

Level 1

0 points

Aug 18, 2009 11:15 AM in response to John_Nowak

I'm having a similar problem, only mine's with my On the Go playlist and my Purchased playlist - if it's set to shuffle, only 7-8 of the 50+ songs on the playlist will actually play. Turn shuffle off, and everything plays as it should. This has only happened since the 3.0 update.

jposhea3

Level 1

4 points

Aug 18, 2009 1:41 PM in response to bskies

To add to the series

1) shakeshuffle is OFF
2) track is a podcast part of a date based smart playlist ('last 3 days' for example)
3) if you back up to the beginning it will constantly skip the track it starts skipping.
4) if you then go to itunes, start playing even 1 or 2 seconds of the track, and then resync, the track plays normally on the iPhone.
5) this happened with my 16gb iphone 3g and subsequently is also happening with my 32gb iphone 3gs

Bizarre.

blotch

Level 1

5 points

Aug 25, 2009 11:47 AM in response to richardson.aj

Ok, I thought the problem was gone but it wasn't, it just doesn't happens when the iPhone is on the deck. But finally today I find the solution (at least for me). As it is really dull I'm guessing it's only my case, but just in case I post it.
Open iPod app and enter 'artists' for example, pick one, and pick one album. When you play the first song you have a screen with a timeline on top of the screen and under it two icons on both sides for "repeat album/song" and "random play". Mine were blue *by default* but touching them they turn white and that's all. Problem solved. Again... at least for me.

Good luck

TGSA

Level 1

0 points

Aug 29, 2009 9:50 AM in response to richardson.aj

Just tried this on my phone, so we'll see if it works. I think it might...

Anyways, go into iTunes and open the music folder on your phone. Select all the songs and right click and choose "Get Info." Select the Options tab and check the box next to remember position and make sure the drop down box next to it says "No." Let that complete and then resync your phone.

I'm currently syncing now. Will update later to see if this resolved the issue.

slyce2k

Level 1

0 points

Aug 30, 2009 4:15 PM in response to richardson.aj

My issue is even CRAZIER! My songs skip and act up ONLY when I'm mowing the lawn!!!! My Zune used to do it preIphone days. None of my iPhones did this until recent with my 32G 3GS??? Anyone else have this happen too?

cdove

Level 1

0 points

Aug 31, 2009 3:34 AM in response to James_256102

Thank you for taking the time to post that. My similar problem yesterday (hooked to a JBL speaker) was that each song cut off halfway thru, jumping to the next! Irritating as heck.

Sep 10, 2009 8:22 AM in response to slyce2k

Do you have "Shake to Shuffle" enabled? I'll be the vibration from your lawnmower is causing problems.

Sep 10, 2009 8:27 AM in response to John_Nowak

I think they may have fixed this -- at any rate, it seems to work correctly when the playlist has a small number of tracks. I'd guess Apple is only updating smart playlists with a "small" (between 5 and 2000) number of items in them, which makes sense.

However, they introduced a new bug: the order of tracks on an iTunes playlist is no longer reflected on the device. I'll bet that's really fun if you have, say, Lectures 1-10 on your iPod and you're trying to hear them in order.

redruM

Level 1

23 points

Sep 13, 2009 10:50 AM in response to John_Nowak

3.1 actually made the problem worse ahhhhh!!!!

Now smart playlist sorts one way in itunes, that is which ever way I select, and it sorts randomly on the phone. I'm trying to use smart playlists to listen to audiobooks and keep my place, and every update makes this more difficult.

Jimmy08

Level 1

0 points

Nov 21, 2009 2:05 PM in response to richardson.aj

This is not quite a fix as it's more of a work around. Start your album, then exit out of the ipod application by hitting the home button. No more automatic/random skipping.

iPhone Skipping Songs