Center Button Stuck. Anyone else with this problem?

My center button got stuck on June 1st and I took it in to Best Buy where I bought it because I had a warranty on it. They said it had to be sent in to be repaired and I got it back on June 12. On June 20, after playing with it twice since I got it back, it broke again. I took it in to Best Buy again yesterday and they're supposed to be "fixing" it again. I was wondering if anyone else has had this problem? Is so, how and if it was fixed.

Thanks.

Posted on Jun 24, 2009 3:11 PM

Reply
2 replies

Jul 7, 2009 6:09 AM in response to bandnerdandproud2010

If you take the ipod apart, there are little rubber pieces under the center button and the top, bottom, left and right spots on the click-wheel. The glue can get overheated and soften up so the pieces slide out of alignment. This causes the center button to get stuck. Mine did the same thing. So, you can take it apart and realign the pieces and put it back together and it will work fine. You can google how to take it apart if you aren't sure how to do it. There are a bunch of you tube videos on it. Also, if you google ipod center button stuck, you can find alot of posts on the same issue with everyone saying the same thing for the reason. I hope that helps you.

Jul 22, 2009 7:45 PM in response to brook-lynn

I just got that same problem today - my iPod classic got a stuck center button, and the screen was staying lit with "Do Not Disconnect".

So I used my nylon tool to pry open the case, and the tiny phillips screwdriver to separate the screen cover from the LED screen. I found a web page which shows exactly the condition of the central button, with the misaligned rubber dot:

http://scrap104.blogspot.com/2008/10/stuck-ipod-center-button.html

It was fairly easy to fix the center button by moving the adhesive pad back, but I would advise to avoid using a metal tool around those microcircuits, to avoid shorting out the CPU. And I filed the edge of the plastic center button for smoother operation.

When the iPod was put together, pushing the center and menu buttons together set it back to normal.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Center Button Stuck. Anyone else with this problem?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.