Download error. Tap to retry

After trying to rent a movie on iTunes directly from my iphone 3G (with 3.0) the movie appears in the downloads area but says 'Download Error. Tap to retry.' The movie will not download even if I'm connected to WiFi. How can I either get the movie to download or cancel the purchase? Have I been charged? At this point I'd like to just make it go away. Please help.

Message was edited by: rettaboi

iPhone, iPhone OS 3.0

Posted on Jun 25, 2009 12:58 PM

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66 replies

Oct 27, 2011 7:30 AM in response to rettaboi

I had a similar problem on my iPhone4S. The fail files with ‘download error, tap to retry’ had never disappeared from the Downloads folder.


I found out that if you touch the down-arrow(for retry) icon and flip to the left, the “delete” icon appears. After tapping this icon and reboot your iPhone, the Downloads folder will be cleared.


Hope this will help.

Nov 11, 2011 5:05 AM in response to rettaboi

Many, many thanks to Hipoaki for his suggestion to touch the down-arrow (for retry) icon and flip to the left (slide finger to the left), the delete icon appears. I had the download problem with my ipad2 and this suggestion worked like a charm!!!! This had been a problem that I struggled with for about a week and I would never had thought to tap and slide (swipe) to the left. I even called Apple customer support and got no help with this problem. This solution really works. Again, thanks for Hipoaki. BTW, why cannot the customer service people be helpful with problems like this? My experience with Apple customer service is that they have ineffective and incompetent people. Is that the case generally?

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Download error. Tap to retry

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